A taste of our work and ethos
You may download and distribute any of these documents.
Assertiveness Course
This course is not 'assertiveness training' as such, but rather an exploration of what works best for each individual. It deals with the frustration, resentment and stress that being too accommodating can create.
Business Presentation Skills Training Tips
How to present well - A summary of presentation skills designed for people who are looking for hints and tips about presentation, public speaking, the use of power point, corporate conferences, coaching, design and training courses.
Coaching and Mentoring
Understanding how Coaching and Mentoring works, benefits of using a Coach or Mentor, Hints and Tips on using one and being one.
Communication Skills Training - Effective Communication
Communication Key Skills, this document outlines some of the pitfalls and bear traps that litter our everyday Business Communication Issues. Together with some useful approaches to Effective Communication.
Communications Course
A wide ranging communication skills course that can be adapted on the day to address specific issues brought in by the participants.
Creativity and innovation - The Splosh Factor
Creativity and Innovation - Are you looking for new ideas to develop your business? Do you need to review some of the things that once worked? Are you and your people finding old habits hard to break? Do you and your people need to recharge your Creative and Imaginative batteries? The Splosh Factor allows people to rediscover or refresh their Creativity.
Effective Training
A cogent argument for good development programmes. It looks at addressing the needs of the individual and the groups being trained as well as the business needs.
Equality and Diversity an Approach
A look at Impact Factory's approach equality and diversity issues. Our focus is on examining people's perspectives on difference, diversity, change management and the attitudes and feelings which are sometimes difficult for people around equal opportunities work.
Executive Coaching for Business
The importance of executive coaching, why executive coaching services are expanding, how best to use an executive coach.
Impact Factory Explained
To call Impact Factory a training company doesn't do it justice. The two partners, Robin Chandler and Jo Ellen Grzyb, are consultants and training creatives, designing workshops, courses and events and ensuring their delivery to the client's satisfaction. They write books, advice columns and articles, appear on radio and television, act, and speak at seminars and special events.
Induction Programmes - Start as you mean to go on
A quick introduction to the induction programme we recently designed and ran for Mark and Spencer Financial Services which revolutionised people's introduction to this dynamic company.
Leadership Development - Leadership Styles and Training
What makes a good leader? Can you define specific leadership qualities? Or perhaps leaders are born, and not made? Our latest document takes a look at this minefield and asks 'How do you become a good leader?'
Life Coaching
Life Coaching has probably grown more than almost any other 'soft skills' training in recent years. Why this rise? To start, people are looking to Life Coaches to help them create a better Work-Life Balance.
Management Training and Development
Management Training - Organisations promote people with the expectation that they have the knowledge and skills to handle the job rather than the knowledge and skills to handle a particular level of leadership. They assume that if they have performed well at one job, they'll likely perform well at the next one.
Motivational and Inspirational Keynote or After Dinner Speakers
When you need someone informed, entertaining and dynamic to enliven an audience at conferences, awaydays and seminars Impact Factory has individual, funny, knowledgeable and engaging speakers.
New Business Pitching to Win - Pitching for Business
We are currently running a three module programme to help a clients already excellent investment consultants hone their new business pitching skills to clients
Performance Appraisals and Performance Management
This document outlines our thinking about what a good performance appraisal and performance management process should be.
Personal impact - Making the Impact You Choose
This document will help you to be more aware of how you impact on others and offers ideas for choosing what you want that impact to be.
Presentation Skills Training Course
Open presentation skills course limited to six participants
Professional Personal Development
If employees are motivated, confident, communicating well and resolving differences; if they are being acknowledged and appreciated, then stress is reduced; people are more efficient and effective. This article outlines the argument for encouraging and developing these skills within organisations, the profound affect on employees' performance and overall well-being, and a corresponding increase in the bottom line.
Professional Personal Development - The Impact Factory Journey
Professional Personal Development - The story of how two people founded an organisation that changed the way we think about training.
Public Speaking - The Art of Speech Making
Public Speaking - Hints and tips on Public Speaking Skills, dealing with public speaking nerves and anxiety, public speaking skills and public speaking techniques, public speaking training.
Responsiveness
Sometimes we have to put together a programme and deliver it within a very short timescale - this article looks at one recent example.
Self Confidence and Self Esteem
Losing self confidence can really feel awful. Our document offers suggestions about re-building low self esteem and confidence by taking back your power and identifying the things that might trip you up along the way.
Team Building Events and Exercises
A look at Team Building and what it is exactly! There are so many ways to go about bringing a group of people together. Each team is individual and it's not as simple as it seems to make them work more effectively together. There are a number of factors up for discussion...
The Gravitas Factor - weight and influence
We are currently running an impact and influencing course for Lombard Odier Darier Hentsch a long established investment bank. We are helping their young, energetic client managers develop "gravitas" beyond their years.
The Quick Fix - Interpersonal Skills Training
Why you should be wary of anything that offers a quick solution to people skills issues by putting everyone through a sheep dip programme. It makes the case for slower, but more effective personal development.
Train the Trainer Programme
A 6-Session Train the Trainer programme from Impact Factory, for experienced training professionals.
Working in Organisations
This article defines open and closed communications systems. It outlines an approach to keeping systems open, functional and healthy within a business and corporate environment.
Working with Impact Factory
Find out what makes professional personal development work at Impact Factory so different from run of the mill 'sheep dip' training.



