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Our people Our people aren't normal. Thank goodness for that. It's their eclectic backgrounds, skills and qualities that make them stand out. Our Ethos Impact Factory doesn't hire training deliverers, even though there are a lot of really good ones out there. We don't even train up talented people and give them a bunch of manuals and send them forth to work with our clients. Each and every member of the Impact Factory team of Partners and Associates has to undergo months of extensive and rigorous internal training so that they understand our ethos, our flexible ways of working and how we develop relationships with our clients. Only then will they have achieved the standards we require to create their own programmes, use their own voice, build their own client portfolio and of course, manage and run their own programmes. This is the quality we offer: our courses aren't off the shelf; neither are we.  |
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Our emphasis is on increasing confidence and developing usable, relevant skills. Course numbers are limited. This means that every delegate gets focused and personal attention to deal with their specific issues. The courses are run by the same facilitators who run our tailored corporate training, so the quality of the training is exceptional. Advanced Presentation Skills Course
This Advanced Presentation Skills Course provides a practical opportunity to enhance current skills and add finesse to the delivery of presentations. It looks at how to make a presentation persuasive, even for audiences where there are different levels of understanding.
Appraisal Training and Performance Management Course
This one day Appraisal Training and Performance Management Course looks at the people side of performance management and appraisals. It addresses the difficult, more confrontational issues that are bound to arise if the process is anything more than a 'tick the box' exercise.
Assertiveness Training Course
This One Day Assertiveness Skills Course is designed to help people feel better about who they are and to recognise the store of resources they already have at their disposal. It's not a course about teaching the 'right' way to behave, more about opening up increased choices and possibilities.
Body Language Course
This One Day Body Language Course is designed to help delegates make the impact they want through awareness of their non verbal communication, to feel more in control in a meeting or presentation situation, and to feel more confident and in charge of situations and working relationships.
Building Business Relationships Course
Gaining clients' confidence and trust in you, your company or your project is key to developing good business relationships. Too often, consultants, sales people or other company representatives go into meetings like 'gangbusters' deluging clients (or potential clients) with too much information and barely drawing breath.
Business Networking Course
Impact Factory doesn't profess to have a right way or a wrong way to network. In this Business Networking Course we aim to find what will work best for you in any given situation. Individuals will be encouraged to discuss, interact, role play and challenge themselves – it's meant to be fun!
Business Selling and Pitching Course
This one-day Pitching for Business Course will look at versatility and influencing to enable participants to transform 'selling situations' into opportunities for relationship building. In particular, we will expand the range of techniques used to deliver information and raise awareness of personal style. A winning combination for your next big pitch!
Change Management Course
This one-day Change Management course will explore the impact of change on individuals and teams, helping people to become more aware of how to approach uncertainty in their work environments. We feel it is important to acknowledge the difficulties that arise before being able to create a shift in attitude and get the buy in needed, to make periods of change an opportunity for growth.
Coaching and Mentoring Course
This one-day Coaching and Mentoring Course will explore and define the role of the coach/mentor. Tools and techniques will be provided to create best practice for effective mentoring relationships. Participants will be assisted in defining a coaching/mentoring template and action plan they can immediately employ in the workplace.
Communication Skills Course
This one-day Open Communication Skills Course provides participants with the skills, tools and insight to make a substantial difference to the way communication happens around them, and to improve communication within their work environment.
Conflict Management Course
This course is for individuals who want to deal more effectively with difficult
situations and people. Conflict becomes something to choose rather than avoid.
Creative Business Writing Course
Our Creative Business Writing Course is open to -
All those who suffer from WPS (White Page Syndrome - a serious condition whereby blank pages induce blank minds Anyone for whom a deadline for the annual report or project may mean procrastination, sick days, fear and loathing…even spitting Everyone who simply lacks the confidence to string an interesting sentence or two together We'll gear the day to whatever your personal writing pitfalls are - and we all have them! We'll share all we know about ways to unblock and unleash your writing potential. There'll be armfuls of practical tips and techniques on offer for you to translate your communication strengths into fluent and readable writing that makes an impact. Creativity and Innovation Course
A day-long Creativity and Innovation Course is a journey into not whether you're creative, but how you're creative.
Based on our 'Five Windows' model you'll will be encouraged to abandon your 'Doing it right' head and replace it with a head that enjoys the journey without concern for a destination. Unleashing your creativity without a safety net is sometimes an unsettling process. However, this structured creativity and innovation workshop will guarantee a challenging day, by the end of which you will have discovered just how creative you can be. Since creativity by its very nature can be messy, the final part of the day looks at how we channel that creativity into practical innovation. And by the way ...it's a lot of fun!
Customer Service Training Course
Customer Service Training Course - In the USA they're now calling it 'the human moment' - when businesses actually have personal interaction with their customers rather than using technology to get their message across.
This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to deal with potentially difficult customers.
Facilitation and Better Meetings Course
This one-day Facilitation and Better Meetings Course will transform the way that meetings are viewed, prepared for, attended, participated in and most importantly, how long they take. Effective facilitation techniques including; listening skills, rapport building, assertiveness and an enhanced understanding of group dynamics which will provide you with a tool-kit to tackle any meeting scenario.
Influencing and Negotiating Skills Course
This one-day Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Participants get the opportunity to practise a variety of tools and techniques to see what works for them and what best suits their personal style. Altogether an injection of energy, understanding and skills that will help you become an excellent influencer and negotiator.
Interview Skills Training Course
Interviews are tough for everyone. An interview is a challenge to present yourself at your very best. What the people interviewing you want to see is the person that means we can all stop doing this difficult process and get on with appointing someone. This Interview Skills Course will enable you to show yourself off to your very best and maximise the chances of getting the job.
Leadership Development Course
Think of a Leader you admire? What constitutes a good leader?
Over a two-day Leadership Development Course we explore ways to Inspire and Motivate your team, department, company, club or even your family. Our approach is both challenging and insightful and our aim is to develop each individual's leadership style. Line Management Course
This Two Day Line Management Course is designed for people who are getting to grips with managing people for the first time. It will quickly help marshal each individual's present resources and give them a development plan to go forward with.
Media Skills Training Course
Dealing with the media offers fantastic opportunities for raising and managing your company's profile with a wide audience. This one day Media Skills Training Course will help you prepare and deliver your communication so that the message that gets through is the one you want to put across.
Negotiation Skills Course
Negotiation is an everyday part of life - we're always negotiating, with varying degrees of success. This one day Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios.
Personal Impact Course
This one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Starting generally on how 'making an impact' works, we then take a detailed look at how you can improve your ability to influence others. First we examine the whole area of verbal and non-verbal communication and get an appreciation of the conventions and boundaries unconsciously observed by everyone. Then we move into an exploration of each person's ability to 'work' their environment.
PowerPoint Presentation Training Course
This PowerPoint Presentation Training Course is for all those who work with PowerPoint and would like to create compelling, polished, impactful PowerPoint Presentations. We will take you from scratch to polish in two practical and intensive days.
Presentation Skills Training Course
This one day Effective Presentation Skills Course is open to anyone who has decided they really want to Develop as a Presenter. It doesn't so much deal with the "right way" to present, rather it looks at understanding how the environment in which we have to present works, and how individual presenters can "Work That Environment" in a way which best suits their style.
Presentation Skills Training Course - Two Day Intermediate
This two day Presentation Training Course is open to anyone who wants to do some in depth work on their ability as a Presenter. It covers all the material from the one day course with a good deal more time devoted to practice. You will work on perfecting your presentation style and preparing for all presentation eventualities.
Project Management Course
This Project Management Training Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, diffusing conflict, getting quick buy-in and effective delegation to move projects forward. A fun way to approach an often dull process.
Public Speaking Course
Public Speaking Course - Conquering the Fear. Did you know that public speaking tops the list of phobias for most people? Not spiders or heights - public speaking - speech in public! In fact research has revealed that in general people fear speaking in public more than death itself.
Train The Trainer Course
Train The Trainer Course - A Two Day Train The Trainer programme for anyone who has to train others in any capacity.
Writing Winning Tenders Course
Writing Winning Tenders Course - Getting inside the customer's head is a great place to start. If you understand how they see the world and why they are tendering this can help to frame the proposal. But then you need to write a proposal that will really knock their socks off; you need to write to win.
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Tailored training for corporate groups We will create and develop totally tailored programmes on any interpersonal skills issue you have. Relevant, in-depth, delightful and immediately useful programmes for small groups; dynamic, energetic, entertaining, but equally relevant programmes for large groups, our tailored courses are designed to suit you to a T. As our clients' needs change, so does our repertoire of courses: they expand to fit those changing needs. This is one of our greatest assets - that we have a group of people and a body of work capable of addressing any issue where people have to communicate better with other people. Business developmentBusiness Relationship Management
Gaining clients' confidence and trust in you and your company is key to developing good business relationships. Too often, consultants, sales people or other company representatives go into meetings like a team of 'gangbusters' deluging clients (or potential clients) with too much information and barely drawing breath. Business Relationship Management Skills Creative Business Writing
Creative Writing and Report Writing are crafts that can be learnt. Our development courses help people write in a way that encourages people to engage with the writing. Creative Report Writing Customer Service Training
How to deal with Customer Service Issues. Taking care of yourself and the Customer. Development Training for Front Line Staff, Teams, Phone Centres and anyone who has to interface with Customers. Customer Service Training Pitching for Business
Pitching for Business - The key to the programme is "It's you they buy". The guy who comes in after you will likely have just as good a product, so can you forge a relationship which makes then prefer you over him? Pitching for Business Corporate communicationsAdvanced Presentation Skills Training
Presentation skills training that will take you from being a capable presenter into becoming (with a little hard graft from you) one of the top presenters in your field. Advanced Presentation Skills Training Media Training - Media Skills Training
Impact Factory Media Skills Training prepares you for every type of Media Experience - from the ferocity of Jeremy Paxman-like interviews to managing your role as a leading expert in your field. Media Training - Media Skills Training PowerPoint Presentation Training
Presentation Training that focuses on creating and delivering impactful PowerPoint Presentations PowerPoint Presentation Training Presentation Skills Training
From Basic to Advanced Presentation Courses and Effective Presentation Skills Training designed to help you 'run' a room, working with Individuality and Style, rather than learning how to present properly. Effective Presentation Skills Training Public Speaking
You can learn to enjoy Public Speaking and become far more effective at standing in front of a group of people and delivering a potent message. Public Speaking Interpersonal business skillsAssertiveness Skills - Assertiveness Training
Assertiveness Training that Develops Confidence and Self Esteem to Manage Conflict and handle Other People's Aggression. Assertiveness Training Business Networking Skills
Networking is all about Relationship Building. You need to make yourself and your company attractive to people in ways perhaps you hadn't thought about before. This is about developing your business, not cramming it down someone's throat. Business Networking Skills
Communication Skills Training
Basic and Advanced Communication Skills Training designed to improve your Effective Communication and promote Interpersonal Relationships. Understand Communication Dynamics, Body Language (verbal and non verbal) to become a more effective communicator. Communication Skills Training Conflict Management
Conflict is necessary, but learning Conflict Resolution Skills can help you Deal Effectively with Disputes, Customer Service complaints, Disciplinaries and make Workplace Difficulties much easier to handle. Managing Conflict Resolution and Dealing with Disputes Interview Skills Training
Interview Skills - An intensive day to ensure you make the most of your career opportunities. Become someone who enjoys interviews instead of facing them with dread. Interview Skills training Personal Impact Training
Make the Impact you want and understand your body language and the Impact you make on others. Personal Impact Stress Management Training
Dealing Effectively with Pressure and Stress and learning how to manage both Workplace and Home Life Stress. Stress Management Training Work Life Balance
A better title would be Life Work Balance. Learn to set priorities and run projects to make work fit your life not the other way around. Work Life Balance
Presentation Skills, Customer Service Training, Project Management Training, Media Training, Body Language, Role Play, Corporate Events, Effective Communication, Appraisal Training, Team Building, Leadership Development, Performance Management Training, Executive Coaching, Public Speaking UK, Assertiveness Skills, Assertiveness Training, Confidence and Self Esteem, Manage Conflict, Business Networking Skills, Relationship Building, Change Management Training, Managing Change, Communication Skills Training, Basic and Advanced Communication Skills Training, Interpersonal Relationships, Communication Dynamics, Role Play, Appraisal Training, PowerPoint Presentation Training, Creative Report Writing, Creativity and Innovation, Customer Service, Executive Coaching, Facilitation Skills, Influencing Skills, Leadership Development, Leadership Skills Training, Managing Conflict Resolution, Media Training, Mentoring Programmes, Motivational and After Dinner Speakers, Negotiation Skills Training, Performance Appraisals, Performance Management Training, Personal Impact, Role Play, Presentation Skills, Public Speaking, Quicker Better Meetings Training, Stress Management Training, Team Building, Train the Trainer, Work Life Balance, Presentation Skills, Project Management Training, Corporate Events, Effective Communication, PowerPoint Presentation Training, Body Language, Team Building, media Training, role Play, Leadership Development, Executive Coaching, Customer Service Training, Public Speaking UK, Conflict Management Leadership developmentCreativity Training Creativity and Innovation - the Creative Muscle
Become more Creative and Innovative; learn how to develop your resourcefulness and Imagination. Creativity and Innovation Executive Coaching
If you're looking for Leadership Development and Executive Coaching services, Executive Presentation Skills Coaching, Executive Life Coaching or Personal Executive Coaching in the UK read on. Executive Coaching Leadership Development - Leadership Skills and Training
Leadership Skills that help Good Leaders become great ones. Potential High Flyers and Future Leaders can all benefit from Excellent Leadership Skills Training. Leadership Development - Leadership Skills and Training Mentoring Programmes
Mentoring Programmes are becoming more prevalent in organisations. Impact Factory can provide Mentors for the development of people in your company or we can offer Mentoring Training to give your people the Mentoring and Coaching Skills they need. Mentoring Programmes Train The Trainer
An in-depth look at the Rules and Dynamics of Running a Training Room with Style. Learn how to become a Great Trainer and Facilitator. Train The Trainer Management trainingChange Management Training - Managing Change
Successful Change Management deals with emotional issues around change as well as the technical ones. Managing Change means building and managing people's expectations and anxieties. Change Management Training - Managing Change Facilitation and Meetings Skills
We can Facilitate Meetings, Trainings, Conferences, Disputes and Difficulties or we can Train you to be a More Effective at Facilitating and Team Building. Facilitation Skills Influencing Skills Training
Influencing with Finesse and Subtlety, not a sledgehammer. Learn how to make events happen and move projects forward. Influencing Skills Training Management Training
Essential management skills for the novice or the old pro. This is Management Training that will help you become a better, more confident manager. Management Training Negotiation Skills Training
Take the anxiety out of Difficult Negotiations. Understand your strengths and weaknesses as a Negotiator and learn how to play the 'game' of High-Pressure Negotiations successfully. Negotiation Skills Training Performance Management Training and Appraisals
Appraisals should always be that the best surprise is no surprise. Learn how to Performance Manage effectively to make Performance Appraisals something to look forward to instead of a chore. Performance Appraisal Training and Performance Management Project Management Training
There are any number of project management processes out there, but good project management isn't always about the process, it's about the people. So for good Project Management, good communication skills are essential. Project Management Training Quicker Better Meetings
Turn Meetings from battlegrounds to smoothly running events where decisions actually get made, effective communication occurs and projects move forward. Team Meetings will never be the same again. Quicker Better Meetings Training Corporate eventsCorporate Events 'Westenders'
What are your corporate events like? Exciting, inspiring, attention-grabbing and creative? Or boring, routine, predictable and stupor-inducing? So, maybe yours aren't all that bad, but they might need a real shot in the arm so that they achieve what it is you want them to achieve. Event Facilitators
If you are planning an event requiring either a single lead facilitator or a regiment of keen and able table facilitators we can supply up to 200 lively, mature and intelligent Impact Factory trained personnel. Forum Theatre
Using actors and facilitators, Forum Theatre creates an interactive, lively and effective way of looking at company issues. For an unusual approach to resolving communication pitfalls in your company, have a look at how it all works. Motivational and After Dinner Speakers
There's nothing worse at a corporate event, conference or motivational meeting than to be put to sleep by a boring speaker. We've got a factory full of top-notch communicators and speakers to liven up your conference, lunch-time or after-dinner slot, seminar, exhibition or keynote spot. We can even provide facilitators to make sure your conference or meeting runs seamlessly. Team Building Event
Working as part of team is a great idea, but the whole ought to be greater than the sum of its parts and often it isn't. Get a deep understanding of team dynamics, define the team way you want it to be and have a great time getting to know the people you work with so that all the parts work together to create a powerful whole. Corporate Events and Experiences |
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