Feel better about who you are and recognise the store of resources you have at your disposal. Open up increased communication choices and possibilities. One Day Public Assertiveness Skills Course
Covers all the material from the one day course plus more time to practise individual scenarios. Deals with the frustration, resentment and stress that being too accommodating can create, allows each individual to find simple, practical, doable things that will work for them. Assertiveness Skills Course Two Day
Provides you with skills, tools and insight to make a substantial difference to the way communication happens around you, and to improve communication within your work environment. Communication Skills Course One Day
Look at communication in depth. All material from the one day course plus a great deal more time to practise individual scenarios. Work on developing your existing communication skills in order to handle a variety of potentially difficult situations. Public Communication Skills Course Two Day.
Take a serious look at yourself. Who are you now and who do want to be in the future.Raise your personal awareness of the impact you make on others both internally and externally when client facing. Make a substantial difference to your leadership, communication and relationship skills. Equip yourself with the awareness, tools, confidence and energy to create the impact you choose, when you choose to create it. Communicate With Impact - Five Day Communications Course
Make the words vision, strategy, mission and values more than just words. Practical tools and techniques for turning strategy into reality. Creative Strategic Thinking Two Day Programme
Be more creative within your work and inspire creativity, innovation and new thinking within yourorganisation. Unique and creative ideas for your people are potentially your biggest and most exciting resource. Do you, your team or organisation suffer from being 'too smart too soon? Designed to give you and your people the courage and confidence to go the extra creative mile and deliver the imaginative solutions your company is looking for. Two day Public Creativity and Innovation Course
Develop your own leadership style. Explore ways to Inspire and Motivate your team, department, company, club or even your family. Good leadership is a leader with good communication skills, excellent team building capacity and the ability to bring the best out of everybody. Two Day Leadership Skills Training Course
Get to grips with managing people for the first time. Marshals each individual's communication resources and gives them a development plan to go forward with. Two Day Public Line Management Course
Explores the impact of change on individuals and teams, helps people become more aware of how to approach uncertainty at work. Create shifts in attitude and get the buy in you need to make periods of change an opportunity for growth. One-day Public Change Management Course
Explore and define the role of the coach/mentor. Get tools and techniques to create best practice for effective mentoring relationships. Define a coaching/mentoring template and action plan you can immediately employ in the workplace. One-day Public Coaching and Mentoring Skills Course
Skills that work differently for each individual. Get the opportunity to practise a variety of Influencing and Negotiating tools and techniques. See what works for you and what best suits your personal style. Altogether an injection of energy, understanding and communication skills that will help you become an excellent influencer and negotiator. One-day Public Influencing and Negotiating Skills Course
We're always negotiating, with varying degrees of success. This highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. One day Public Negotiation Skills Course
Transform the way managing meetings is viewed, prepared for, attended, participated in and most importantly, how long they take. Effective facilitation techniques including; communication skills, listening skills, rapport building, assertiveness, team building and an enhanced understanding of group dynamics.Provides you with a tool-kit to tackle any meeting scenario. One-day Public Facilitation and Better Meetings Course
Look at the way you handle and manage your projects. A practical look at creating productive teams, communication skills, diffusing conflict, getting quick buy-in, team building and effective delegation to move projects forward.A fun way to approach an often dull process. One Day Public Project Management Training Course
It’s tough to acknowledge just how stressful things can get. People want to be seen to be able to cope even in the most demanding times. Our aim is to identify, support and equip you and/or your organisation to deal with pressure before it reaches a critical point and becomes stress. Looks at the causes, indicators, symptoms and impact of pressure and stress for you and those around you.Gives you techniques to manage stress and pressure in yourself and in others. One Day Stress Management Courses
Offers a range of tools and techniques to make managing your time simple and straightforward. Explores why time management issues arise, and looks at areas such as prioritising and planning workloads and techniques for effective delegation. One Day Time Management Course
Understand how all of us impact on others. A detailed look at how you can improve your ability to influence others. Examines the whole area of verbal and non-verbal communication and gets an appreciation of the conventions and boundaries unconsciously observed by everyone. Explores each person's ability to 'work' their environment. One-day Personal Impact Course
Looks at your communication in depth.Covers material from the one day course plus a great deal more time to practise individual scenarios. Work on developing your existing skills in order to handle a variety of potentially difficult situations. Two-day Personal Impact Course
Build compelling presentations –helps those who already work with PowerPoint to finesse their next presentations. Draws on film and story structures to explore how to create impactful presentations. Two practical and intensive days which cover everything you need to make a dynamic impact. Two Day PowerPoint with Impact Training Course
Gain clients' confidence and trust in you, your company or your project. Avoid the traps of going into meetings in one way communication mode, deluging clients (or potential clients) with too much information and barely drawing breath. One Day Building Business Relationships Course
No right way or wrong way to network just a right way and a wrong way for you. Finds what will work best for you in any given situation. Discuss, interact, role play, practise communication and challenge yourself − it's meant to be fun! One Day Business Networking Course
Aimed at those who meet in one to one, small or larger meeting situations or even pitches - formal or informal. Unlike most sales courses will be using film. Working with a scenario from your personal experience, you will receive feedback and direction for new ideas as well as fresh tools and techniques. One Day Sales Presentation Course
Delve into our sales negotiation toolkit and get plenty of practice. Explores everything you need to close the deal and meet those sales targets. Looks at your unique selling points and at how to recover from those times when things seem to be going pear-shaped. Boost your sales confidence and your figures. One Day Sales Training Course: Boosting Sales and Closing the Deal
Focus on 'the human moment'. When businesses actually have personal interaction with their customers rather than communicating via technology to get their message across.Provides participants with the capacity to deliver good customer care even in the most difficult circumstances. Enables you to deal with potentially difficult customers. One Day Customer Service Course
Looks at the people side of performance management and appraisals and addresses the difficult, more confrontational issues that are bound to arise if the process is anything more than a 'tick the box' exercise. One Day Performance Management and Appraisal Course
Run of the mill training puts people to sleep. They rightly expect a lot when they go for training. Learn to inspire, enliven and motivate the people who work with you. Give them simple usable skills, and make the training room a really fun and expanding place to be. No matter what kind of training you do - sales, IT skills, financial planning, commercial awareness, interpersonal skills, shop floor skills - you need to be well prepared and able to handle whatever happens in the training room with panache, flair and professionalism. Two Day Public Train The Trainer Course
Inspire and motivate others or deliver training programmes most effectively? Kindle your creative spark? Support yourself and your trainees to get the most from the experience? Good training is invaluable in any company. It builds vital confidence within a business which is why it is so important that it is done well.
At Impact Factory we train our own trainers to become fabulous facilitators, so we think we know a thing or two about training trainers. Whether you are an experienced training deliverer, or whether you find yourself in at the deep end developing and delivering training material from scratch, we will provide our passion and expertise to share what we know in a light-hearted, relaxed yet, practical and hands-on approach. Train The Trainer Course Five Day
Conquer the fear. Public speaking tops the list of phobias for most people? It’s not spiders or heights it’s public speaking - speech in public! In fact research has revealed that in general people fear speaking in public more than death itself. Kill the fear. One Day Public Speaking Course
Be ready to tackle your next professional report with confidence. If formal report writing is something you feel is outside your current writing comfort zone, for whatever reason, then we will share with you a variety of ways to make the whole experience far more straightforward and less stressful. One day Public Report Writing Course
Improve your telephone skills in a variety of telephone situations. Increase your awareness of the impression you create on the phone and get tools and techniques to help you create the impression you want. One Day Telephone Techniques Course
Unblock and unleash your writing potential, overcome your writing pitfalls,get armfuls of practical writing tips and techniques to translate your communication strengths into fluent , readable and impactful writing. Creative Business Writing Course
...for the Web and Other Media. Copywriting in the Digital Age requires new writing skills and an understanding of how to build effective relationships with your unseen audience. This workshop will polish your writing skills and understanding of how to get the most out of electronic media. Writing for the Web Course
