Communication. Presentation. Impact!
- Communication Skills
Achieve more in 2023 with two courses designed to transform the way you work
- About Impact Factory
- Blog
Communicating Resources
Achieve more in 2023 with two courses designed to transform the way you work
It’s not about being nasty – It’s more about becoming a little less nice in a calculated sort of way!
“Could I be that assertive?” asked David Mitchell to himself before joining an Impact Factory session for his BBC programme on Manners.
When you are assertive you able to say ‘no’ with confidence and not feel guilty and give the other person an alternative for when a particular job, for example, can be discussed.
Cross-cultural communication can be a tricky business.
These basic tips can go a long way in minimising misunderstandings and maximising your cross-cultural communication skills.
Here are some very important tips you will want to know — ten ways to be respectful and courteous to your receiver — before you respond to another email.
Most of us tend to communicate in a way that was adaptive in the environment we grew up, but problematic in our lives today.
Today is Martin Luther King Jr day and every year I do take time to reflect on where we are and where we aren’t.
Some years I am full of rage and despair and others, hope and encouragement.
When you know you are supposed to “just shut up and listen,” and you really want to get your point across, you have options.
It’s really hard to say no for a lot of reasons – reasons that unassertive people believe are true usually with very little evidence.
Rumours really are a form of gossip and humans do derive a great deal of pleasure from gossip, whether it’s about colleagues, pop stars, royalty or the neighbour across the road.
Being able to change another’s viewpoint, or your own for that matter can be no small thing.
Is there an unspoken agreement to behave ourselves and not make waves if everyone else does the same?
When it comes to individuals making an impact, personal impact, we think in terms of leaving something behind that wasn’t there before.
Lots of people say first impressions matter.
Indeed, the academics and psychologists who study this kind of stuff, say that people take about a nano-second to make up their minds on meeting someone new.
What is it that gets people noticed in a memorable and positive way?
How often have you said to someone “how are you” to be met with “I’m fine” when everything about their body language and voice tells you that they are far from fine.
It is the study of a set measurable distance between people as they interact, with the idea that we follow three space boundaries according to the following delineations:
Eye contact can make a big difference to our communication!
What is it that makes a person popular? Why is it that they always seem to get the job? Why are some people always sought after?
The ability to sort fact from fiction is an important communication skill that can be learnt!
If your words say one thing and your body language says another, people will remember and believe the non-verbal clues.
Gentle assertiveness is founded on tolerance and respect for others.
Twenty strategies and approaches to get your needs met in the most effective manner!
Cut the waffle and get straight to the point – it will make a significant difference in the way you are perceived!
Assertiveness is often seen as one single form of behaviour. Here we look at alternative behaviours!
Ten simple tips for being more assertive in life or at work that you can use immediately!
Giving more insight into your feelings can easily change what might otherwise be an unhelpful impression!
So how can you say no without even using the word?
Allowing yourself to dismiss any fears you may have on acting assertively benefits you, your employee, and your bottom line.