"Thank you for your e-mails. I am attaching the essay of an e-mail I sent to Maria in response to hers a couple of weeks ago with my impressions of the course.
In summary: the assertiveness course and accompanying materials opened my eyes for a lot of new ideas and were a good reminder of some old ones I hadn’t put into practice. I am really excited about the impact these are already having on my life.
I loved the format of it. Instead of a lecture, we got to play: enter different situations and try out various roles, attitudes and mental states in them. Speak of impact...
Maria and Dom were wonderful in creating a supportive environment for that, providing guidance and being vulnerable alongside us, the participants, instead of coming across as patronising.
I have my heart set on your Negotiations Skills course next and am secretly hoping that the price would drop closer to the day, so I can afford it. :)
Thank you so much and keep up the great work,"