Personal Impact Course - two day

Build your confidence and practice your impact to achieve the outcomes you want

Personal Impact Course - CPD Accredited

This course does exactly what it says on the tin.

Each delegate will get a deep insight at the Impact they make, the choices they make and what they could do differently.

It would be great to change other people, but life's too short and it's just too difficult to sometimes.

Two days allows plenty of time to practice what changes you can make when you are not having the impact you could or should have.

Course Objectives

  • How 'Making an Impact' Works
  • Understand Your Impact on Others
  • How and Why Things Go Wrong
  • Improving Your Ability to Influence
  • Understanding Rules and Conventions
  • Speaking Your Mind without Offending
  • Finding Out How Others See You
  • Verbal and Non-Verbal Communication
  • Appreciating Conventions and Boundaries
  • Being More Assertive When Appropriate
  • Handling Difficult People or Situations
Personal Impact Course - 2 Day

12 Aug to 13 Aug 2019

Price: £850.00 + VAT
Late Booking Discount Price: £680.00 + VAT

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Personal Impact Course - 2 Day

9 Sep to 10 Sep 2019

Price: £850.00 + VAT

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Personal Impact Course - 2 Day

30 Sep to 1 Oct 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Personal Impact Course - 2 Day

22 Oct to 23 Oct 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Personal Impact Course - 2 Day

14 Nov to 15 Nov 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Personal Impact Course - 2 Day

2 Dec to 3 Dec 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Personal Impact Course - 2 Day

27 Jan to 28 Jan 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

19 Feb to 20 Feb 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

27 Feb to 28 Feb 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

24 Mar to 25 Mar 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

27 Apr to 28 Apr 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

20 May to 21 May 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Personal Impact Course - 2 Day

4 Jun to 5 Jun 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

22 Jun to 23 Jun 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

29 Jul to 30 Jul 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

13 Aug to 14 Aug 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

24 Aug to 25 Aug 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

29 Sep to 30 Sep 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

28 Oct to 29 Oct 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

19 Nov to 20 Nov 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Personal Impact Course - 2 Day

16 Dec to 17 Dec 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Talk to us about this
Personal Impact Course

If you have any doubts about the suitability of this CPD Accredited Personal Impact Course, for yourself or colleagues, please do not hesitate to call us.

We will put you in touch with one of the Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.

CPD Accredited Personal Impact Course

What Our Delegates Say

"The Personal Impact course was incredibly well delivered with numerous practical exercises allowing the delegates the freedom to express themselves in a comfortable, trusting environment. I came away feeling motivated and with a true sense of empowerment which I’ve been able to apply within the workplace". Stuart Fox - Claims Data & Account Manager - Munich Re UK Life
"I’m feeling a lot more confident around the office since the training, and I am finding some tools useful. I like the feeling of taking control of moments without manipulating the situation.". David Levitt - Senior Policy Executive - Phonepay Plus
"The course was one of the best things I've done. It was an enjoyable and enlightening experience, both personally and professionally”. James Kumar - International Sales Manager - Simon Harrison

Course Content

We tailor all our courses to reflect the needs of the delegates on the day.

We will include many of the exercises below and any additional material that the trainers feel is relevant to the delegates on the day.

Day One

Introduction

Impact Factory's underlying principles and how we work: how to get the most value out of the two days.

Making an Impact

This is an introduction to the dynamics of face-to-face communication - looking at what affects the participants and the impact they make

Small Changes

Delegates get their first opportunity to make small changes in what they do, to see what they create in others. Areas focussed on here could include:

  • Voice
  • Eye contact
  • Body Language
  • Positioning
  • Use of environment

What's your Style

Delegates identify what already works about their style.

Building Rapport

Working in pairs we will look at the things that establish common ground between people.

First and Last Impressions

How to choose a first impression that suits the impact you want to make.

Also, the much forgotten "last impression" - what will people remember about you after you put down the phone or walk out of the room.

Confidence

Looking at how to appear or feel more confident in certain situations.

Lots of opportunities to practice and develop this "numbers tool".

Assumptions

An exercise to demonstrate how every one of us makes assumptions, often without realising it.

Practice pre-empting some assumptions or simply "owning" the assumption.

Designed to help delegates keep the communication clear and effective,

How Others See the World

We explore the idea that everyone sees the world differently.

Delegates will explore ways to build bridges when someone sees things in another way and Influencing techniques to help others see what they see.

Toolkit

A series of exercises to look at simple behavioural techniques affecting communications.

These techniques will be developed on Day Two using specific delegate situations.

Emotion vs. Objectivity

Helping other people see, when they are too steeped in emotion, what to do next.

Behaviour

Dealing with blame and conflict.

Empathy

Looking for opportunities to use empathy, understanding and find common ground.

Wrap Up

What are people taking from the day?

What do they know they can practise immediately?

Delegates will be given a small amount of preparation for Day Two.

Day Two

Scenarios / Situations

Delegates will now start to focus on their own specific situations.

Areas that might typically be covered are:

Delivering Messages

Less is more

This is a model, which gets a message over clearly and concisely.

Difficult Messages

Looking at what the delegates "feed" in others when the message is not easy.

Uncertainty

What you know vs. what you don't know.

A useful exercise when delegates have to handle a situation where there uncertainty.

Meetings

Exercise to look at the impact around a table.

Delegates will have the opportunity to practice:

  • Getting their voice in the room
  • Speaking up without being negative
  • Keeping others included/engaged
  • Managing "bad" behaviour
  • Creating buy-in from others

Networking

Essential skills for both social and professional gatherings.

Feedback Finesse

A look at the impact of feedback and how to make it best support moving things forward.

Assertiveness

For those who would like to become more assertive in certain situations or with specific individuals.

This area of work could include:

  • Internal boundaries
  • The Art of Saying No
  • Nice / Nasty
  • Beginnings
  • Timings

Difficult Styles

Here the delegates identify any "difficult "people.

They will now have the opportunity to play with the impact they make.

We will use tools and techniques from the two days, the delegates own suggestions and shared best practice.

The Magic Chair

Everyone gets a final touch of additional positive feedback.

Support Plan

Each person will identify:

  • What specifically they know they will use
  • What they are taking away from the course
  • Where they will practise

We will give out Impact Factory documents to support the course.

You'll get copies relevant hand-outs to remind you of the Coursework.

Ongoing Support

Two weeks after the course one of your trainers will call to see how you are getting on.

You will have email and telephone access to both of your trainers.

You'll also have access to a course web page containing:

  • Handouts used during the course
  • New supportive material
  • Impact Factory PDF documents
  • Recommended reading
  • Links to our favourite videos

Personal Impact Course

The Impact Factory
Personal Impact Team

Personal Impact - Impact Factory TrainerDom Kracmar
Dom is a firm believer in the Impact Factory ethos of giving people space and time to explore and discover things for themselves.
Personal Impact - Impact Factory TrainerIsabel Pollen
For Isabel it's all about encouraging the best possible outcome for each individual both professionally and personally
Personal Impact - Impact Factory TrainerKaty Miller
Katy's fascination with the interplay between our external and internal lives has found expression through the Impact Factory's ethos and methods of working.
Personal Impact - Impact Factory TrainerMaria Peters
Maria has a real talent for transforming complex learning concepts into exciting educational experiences.
Personal Impact - Impact Factory TrainerSarah Dawrant
Sarah has warmth, humour, a quick mind and unlimited passion to help people develop by stretching their comfort zones.

Venue: Personal Impact

This Personal Impact is limited to eight participants

Open Courses take place at our London training rooms:
Suite 121 Business Design Centre
52 Upper Street
London N1 0QH

See how to find us for directions, hotels and public transport.

Time: 9.30am to 5.30pm

Standard Cost: £850.00 plus VAT 

Book online or freephone: 0808 1234 909 or email enquiries@impactfactory.com

If you want to book three or more people on to one course, please contact us on 020 7226 1877

Read our booking terms and conditions

Related Case Studies

Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation

Money Back Guarantee

Attend this Personal Impact Course risk-free

We are so confident in our trainers and the quality of our Personal Impact Course that we guarantee it will make an impact.

If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.

Terms and Conditions Apply

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