Negotiation Skills Training

We are now running tailored training face to face.
We are also offering fully remote training.
And hybrid training, with some
delegates in person and some attending via zoom.

Listen to Impact Factory Director Jo Ellen Grzyb and

Training Consultants Simon Westwood and Caitlin Shannon

talking about Negotiation

Negotiation Skills Training

Our negotiation skills training is designed to give you and your employees a chance to shine around the negotiating table.

Taking part in a negotiation skills course is vital to success for all but the most gifted negotiators.

Everyone Has to Negotiate

Often negotiations are 'hard'.

This can be something like negotiating a new work project, agreeing to a salary increase, or agreeing on the price of a house.

But there are also 'soft' negotiations.

These are things like getting your kids to do their homework, deciding roles in a team, or handling staff conflict.

The principles of hard and soft negotiations are similar.

Our approach to developing good negotiation skills isn't about winning or someone else losing.

It is about learning to play the game better because that's what negotiation is - a game.

And like any game, there are rules and conventions.

Our negotiation skills training programs help people define their own rules and beliefs about negotiation and how they support or hinder success.

From there, we look at each person's individual negotiation style and develop their negotiation skills.

These include being able to see better what's going on for other people, reading body language, and handling tricky meetings.

We like to think our effective negotiation skills training work is aspirational, with people getting a real feel and flavour of how the best negotiators work.

That is with subtlety and flair; knowing what to give away, when to make demands and how to compensate when there are difficulties; how to let go of their positions, giving up one want and choosing another.

Great Negotiation Skills

Great negotiators can fight tooth and nail and yet lose with good grace when necessary.

Not only that, they are a pleasure to negotiate with because they take care of you at the same time as taking care of themselves.

Impact Factory negotiation skills training can help you become one of the 'good guys'.

It seems some people are born negotiators and relish doing deals.

The rest of us aren't and need some form of negotiation skills training to encourage us to put a toe into the fray.

In your company, you may need a lot more than a toe when your people have to enter the negotiating fray.

Hard Negotiation Skills

It may be that you have people who do need to do 'hard' negotiations such as union or other contracts, bargaining with suppliers, and reaching a settlement.

Extra negotiation skills training including understanding just how negotiations work, how to 'play the game', closing the deal, and holding your nerve may be the very tools they need to make their jobs easier and less stressful.

Soft Negotiation Skills

On the other hand, you may have groups of people who mostly have to deal with 'soft' negotiations, where it's less about 'what kind of deal can I cut?' and more about collaboration, cooperation, and agreement.

There may be people in your company who now have to include negotiating in their job descriptions when it was never expected of them before.

If they aren't one of those born negotiators, they may well find this additional 'ask' quite challenging, even a bit scary.

You could also have some old negotiating 'hands' who could use a bit of a brush-up, new negotiators who find the process intimidating or uncomfortable, and people who'd feel a lot more confident if they had some additional negotiation skills.

These are all good reasons to give your negotiators a helping hand.

Tailored specifically to each group our negotiation skills training programmes are designed to help delegates conduct successful, professional customer and client negotiations.

Negotiation Skills Training

Our negotiation skills training can be tailored as an in-house programme to address specific issues within your company.

To find out more call us on:

+44 (0)20 7226 1877

Or you can email us at:

Click here to send individuals on our Open Negotiation Skills Course

Negotiation Skills Training

Talk to us about
Negotiation Skills Training

If you want to know more about our Negotiation Skills Training and its suitability for you or your company call us on:

+44 (0)20 7226 1877

You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.

Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation

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