Negotiation Skills Training Course - One Day

Boost your confidence and negotiate like a professional to close the best deals!

Negotiation Skills Course

Upcoming Dates

27 Oct 2022
10:00 am to 5:00 pm

Price: £495.00 + VAT
Pay Today Price: £396.00 + VAT

14 Feb 2023
10:00 am to 5:00 pm

Price: £495.00 + VAT
Pay Today Price: £396.00 + VAT

All courses are now running Hybrid.
With 6 possible in-person places with the remaining places remote via zoom.

Should you need to you can switch to remote slot at any time.

Negotiation Skills Courses Cover

  • Preparing For Negotiations
  • Building Relationships
  • Working From Their Point Of View
  • Understanding The Rules
  • Eliciting Information Effectively
  • Holding Your Ground
  • Maintaining Flexibility
  • Closing The Deal
  • Increasing Confidence

Independent Reviews

What our delegates say:

I have been able to practise many of the things we learnt on the day. Understanding the different approaches people tend to take has allowed us to move some conversations forward. Isabel Llewellyn - Head of Partnerships - Hostelling International
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned. Simon McLean - Senior Services Project Manager - University of London

Talk to us about this Negotiation Skills Course

If you have any doubts about the suitability of this CPD Accredited Negotiation Skills Course, for yourself or colleagues, please do not hesitate to call us.

We will put you in touch with one of our Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.

CPD Accredited Course

Telephone: +44 (0)20 7226 1877

Listen to Impact Factory Director Jo Ellen Grzyb and

Training Consultants Simon Westwood and Caitlin Shannon

talking about Negotiation

Negotiation Skills Course

We all have to negotiate. Some we will win, some we will lose. The principles are the same though.

It can be hard, such as negotiating a new piece of work, or soft such as deciding who's going to do what in your team.

Whatever the job, having impeccable negotiation skills will make a difference.

During the negotiation training, we’ll highlight the skills and qualities you already use, introduce some new ones and hone them all for more effective use.

Professional negotiation training will help you negotiate like a pro and reach a favourable deal.

Negotiation is a game, but if you learn to play it well your chances of winning will improve remarkably.

Negotiation Training Content

We tailor all our negotiation training courses to reflect the needs of the delegates on the day.

We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.


We kick off with a light-hearted negotiation exercise to help you identify patterns, expectations and your personal rules around negotiating.


We look at what preparation is appropriate for different negotiating situations, looking at the purpose, the desired outcomes on both sides, who will be there and what is known about them, including interests and positions of all parties.

We highlight the difference between an interest and a position and why it's important to separate them.

Scale of Investment

A simple model to show that negotiations aren’t all the same. Some are little more than single, simple transactions - with little need to investments of time, emotion, creativity or trust.

Others are far more complex and are dependant on many variables. These kinds of negotiations can make future business easier, faster, and more profitable.

How we approach a negotiation and the styles/tactics we use depend on where the negotiation sits in the Scale of Investment.

The Steps to Effective Negotiation

Using a variety of exercises and tools we explore what steps are needed to get the best outcome out of any negotiation.

Their World

Building on the idea of preparation we will use a set of visuals to look in more detail at the idea that everyone sees the world differently.

The others involved in a negotiation may well be taking a very different point of view and neither side may feel like 'giving in'.

Their Level of Interest

There are different levels of benefits to be offered or gained in any negotiation.

Knowing the buttons to press on your counterpart can be a useful tool.

Understanding the Rules

Our approach to good negotiation isn't about winning and someone else losing.

It is, however, about learning to 'play the game', because that's what negotiation is - a game.

And like any game, there are rules and conventions.

In this part of the negotiation training, we’ll help you explore your own rules and beliefs about negotiation and how they either support or get in the way of success.

Negotiation Roles

People take on roles when they negotiate, whether it's conscious or unconscious and sometimes they can get in the way of good negotiations.

Types of Question

A quick exercise that looks at all the different sorts of questions we can use in a negotiation and the effect they have.

Buying Signals

In pairs, delegates come up with the indicators they recognise that someone may be ready to do a deal in a negotiation.

The Negotiation Game

Here we will set up a negotiation between two teams.

Both sides decide their position and strategy and what they want from the negotiation, and, with some guidance from Impact Factory, will play out a negotiation until it reaches a resolution.

The purpose is to get people familiar with some of the tools, roles and protocols.

Support Plan

Each person will identify:

  • What specifically they know they will use
  • What they are taking away from the course
  • Where they will practise

We will give out Impact Factory documents to support the negotiation training.

You'll get copies relevant hand-outs to remind you of the coursework.

Ongoing Support After The Negotiation Training

Two weeks after the negotiation course one of your trainers will call to see how you are getting on.

You will have email and telephone access to both of your trainers.

You'll also have access to a course web page containing:

  • Handouts used during the course
  • New supportive material
  • Impact Factory PDF documents
  • Recommended reading
  • Links to our favourite videos

Negotiation Skills Training


Upcoming London Dates

Negotiation Skills Course - 1 Day

27 Oct 2022

Price: £495.00
Pay Today Price: £396.00
Prices exclude VAT

Select Places Required

Negotiation Skills Course - 1 Day

14 Feb 2023

Price: £495.00
Pay Today Price: £396.00
Prices exclude VAT

Select Places Required

The Impact Factory
Negotiation Skills Team

Venue: Negotiation Skills

This Negotiation Skills Course is limited to ten participants

Open Courses take place at our London training rooms:
Suite 121 Business Design Centre
52 Upper Street
London N1 0QH

See how to find us for directions, hotels and public transport.

Time: 9.30am to 5.00pm

Standard Cost: £495.00 plus VAT

Book online or call +44 (0)20 7226 1877 or email

If you want to book three or more people on to one course, please contact us on 020 7226 1877

Read our booking terms and conditions

Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation

Money Back Guarantee

Attend this Negotiation Skills Course risk-free

We are so confident in our trainers and the quality of our Negotiation Skills Course that we guarantee it will make an impact.

If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.

Terms and Conditions Apply

Pay Today Booking Process

  1. You can choose courses that you or your colleagues want to attend by visiting our main Open Courses Page
  2. You can add up to three places per Open Course Date to your online booking
  3. When you are ready to place your booking use the "Complete Booking" button to enter your information. If you are booking on behalf of your organisation you will be prompted to enter your organisations details.
  4. When you are ready to pay click the Pay Now button and you’ll be presented with your payment options - either pay by Card or Pay with PayPal.
  5. Once your payment has been processed we will verify your booking and email you a booking confirmation and receipt for your payment.