Change Management Course Content
Unlike off-the-peg change management training, this course is tailored, on the day, to reflect the needs of each delegate.
We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.
Change happens in different ways depending on the circumstances.
We'll open with a discussion of the different types of change and the effect change may have on different people.
The Impact of Change
How does change affect you?
What are your reactions to change?
Does change affect everyone in the same way?
Patterns and Uncertainty
One of the reasons that change is so difficult is because all of us are pattern-making machines.
Without patterns, we become uncertain and anxious.
Any change will create uncertainty and a desire to stick with what we know.
An opportunity to review the changes that are happening in your organisation.
How do they leave you feeling?
We use the change transition curve to identify the stages people go through when an unexpected change happens to them.
- Where are you on the change transition curve?
- Where are your colleagues?
- Does this give you fresh insight?
An exercise that looks at techniques for change management for others and assists in neutralising pockets of negativity.
Resistance to Change
Small changes can make a significant impact.
You'll have the opportunity to try out some different responses within the safety of the training room to see what might be useful.
Active vs Passive Choosing
Working with a recent situation where you passively chose and one where you actively chose.
We discuss the difference, especially in terms of feelings and how either route can be applied to impending changes.
Here we look at what happens when worries, fears, rumours and gossip get set as facts in people's heads.
As a change manager, how do you help others manage change?
House of Change
This could get you thinking more innovatively about the challenges of change in slightly unusual ways.
You will create four houses that people might live in or visit: the past, present, empty and future houses.
You'll get a chance to brainstorm what might be happening in each house, getting those imaginative juices flowing.
Blame and Resentment
You will look at ways of taking out blame or justification to simplify a difficult message and find ways to handle any comeback.
You will get a chance to see each other's situations and gain further options for dealing with your own changes.
Some lighthearted ways to explore what you already have available to you to help you deal with or implement change.
What Can You Do?
What you have discovered today that you know you can use?
What can you do now, soon or later?
What is your biggest aha moment of the day?
Back In the Real World
This is where you get a chance to practise.
- Identify the way forward with a specific situation
- Get help from the rest of the group
- Revisit bits and pieces from earlier in the day
Whatever else may be useful to you to get that change really happening back in the workplace.
Each person will identify:
- What they know they will use
- What they are taking away from the course
- Where they will practise
We will give out Impact Factory documents to support the course.
You'll get copies relevant handouts to remind you of the coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing
- Handouts used during the course
- New supportive material
- Impact Factory PDF documents
- Recommended reading
- Links to our favourite videos
Change Manager Course