APS Infrastructure Ltd - Communication Skills Course

Communication Skills Course

Delegate - Stephen Reeve

Company -  APS Infrastructure Ltd

Stephen attended our Communication Skills Course on 28th January 2014

Stephen said:

"I feel that looking into the different types of questions has benefited me. I was aware of the different types of questions, but I never look at how they could help me get the response and information I need from a conversation.
Using the different types of questions correctly has made finding out what our clients require much easier.

I don’t think the card games have had a major impact as of yet when taking phone calls and talking to others, however I do think back to the exercises and I tell that they have helped make small improvements with the conversations I have so far. Hopefully that will continually improve as time goes on and the more I think back to the card games.

I keep meaning to use ARMED when writing emails but I have not yet done so. I definitely think this will help out a lot when I do managed to implement this.

I will definitely keep thinking back to some of the skills from course as they have been helping me and can still help me improve with phone calls and written communication.

Thank you for a very enjoyable day."

Communication Skills Course

The course was run by

communication skills course Tina Lamb     communication skills course     Tom Bodell

Communication Skills Course

There is a 20% discount on all Early Bird and Late Bookings. The course must be paid for at the time of booking.

(Discount not available if you wish to pay by Invoice)