Communication Skills Training

Tailored Communication SkillsTraining

The cornerstone of all business is good communication.

At Impact Factory we help people become more effective, more confident and more dynamic communicators. Effective communication makes for effective business.

You might have pockets of 'them and us': marketing vs finance, IT vs admin, HR vs operations, consultantsvs full time staff. You might have cross-functional or virtual teams whose ability to communicate efficiently is vital.

"When it comes to communicating under pressure you can’t be anyone other than yourself. That’s why we’re big on personal style"

That’s the point where Impact Factory can make a real difference in the way people develop their communication skills.

To find out more call us on

+44 (0) 20 7226 1877 or freephone 0800 1234 909.

Effective Communication Skills Training

We deal with communication skills training by unpicking what happens - if you know how the dynamics work, you can be in charge of them.

Then you can choose from a whole range of tools and techniques that fit your personal style. We're big on personal style because when it comes to communicating under pressure you can't be anyone other than yourself.

Therefore, we like to develop the communication skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.


Communication Skills Training Programmes

Available Programmes

A Communication Skills Training

The single most important skill you have to have in business is to be able to communicate effectively with colleagues and customers.

From making sure you're understood to delivering difficult messages to handling conflict, just about everyone could do with polishing their skills to become more effective communicators.

F Facilitation and Better Meeting Training

Avoid Death by Meeting by learning easy-to-achieve facilitation skills.

Cut through time wasting, distractions and hidden agendas with a whole range of techniques to make the full range of meetings more productive.

I Influencing Skills Training

Get your own way with panache and style without hurting or upsetting anyone. Learn subtle techniques to smooth your path and discover how to create a group of champions who want to give their support instead of being coerced into it.

B Business Relationship Management

Relationship building is all about the fact that it's 'you they buy' at gut level.

Clearly, they are interested in what your company has to offer or you wouldn't be having meetings with them in the first place, but for the duration of those meetings you are the company.

W Effective Report Writing Training

To produce professional reports people will want to read, they must be consistent, brief, clear, concise and effective.

If they are not easy to read, understand and act upon, no one will read them.

P Writing Effective Press Releases

To coin the cliché, how can you gain the maximum oxygen of publicity for your company or clients if it is your job to write effective press releases?

We get you to think like journalists for the day, to help you to hook and engage your readers by practising and crafting your next press releases.

W Writing Skills Training

If you are in business you need to be able to write.

From emails through to PR copy you need to be able to express yourself in words that can inspire, motivate and inform everyone associated with your business.

W Writing for the Web Training

Writing for the Web and Other Online Media requires new writing skills and an understanding of how to build effective relationships with your unseen audience.

This workshop will polish your writing skills and understanding of how to get the most out of online media.

I Interview Skills Training

Getting the job you want is a key career and potentially life-changing time.

Having some solid interview techniques and skills can make all the difference between you getting what you want or you being disappointed because once again, the interview didn't go as well as you wanted it to.

T Telephone Technique Training

A Telephone Techniques programme that will enable you to use the phone in an effective way.

You will learn how to create the impression you want by working on a variety of telephone situations and you will gain an increased awareness about how to make the telephone a useful tool rather than a limiting one.

FreePhoneFreephone: 0808 1234 909


Impact Factory Brochures

communication skills training brochure


Tailored Training Formats we offer

You are a key executive in your company. If instead you played Football for England wouldn't you want a guy like Fabio Capello beside you every day. 
In-depth, hands-on, highly individual tailor-made programmes offer delegates a chance to take an intense look at very specific issues.
One or two-hour sessions for up to 30 people.
We can design a programme specifically for you, then select, train and accredit your trainers or managers to deliver that programme in house.
You can bring us in on a one-to-one basis for coaching, personal effectiveness, career development and individual presentation work.

All Early Bird and Late Booking Discounts Need to be paid in full on the same day as booking. (This discount is NOT available if you wish to pay by Invoice)