Personal Impact Course - Two Day

Public Two Day Personal Impact Course

(Click here for Tailored Personal Impact Training)

Impact Factory is now proud to offer a Two Day version of the Personal Impact Course. This will allow plenty of time and opportunity for delegates to understand how they make an impact on others and what changes they can make, when they are not having the impact they should or could have.

This Public Two-day Personal Impact Course is a day devoted to understanding how all of us impact on others.

Personal Impact courses are run by

Tina Lamb - Katherine Grice - Julie Wales - Sara Jordan
Doug Osborne - Graham Bennett - Jeremy Todd
Dannie Carr - David Bliss - Christopher Heimann

Almost all of us could look at our lives and know that there are certain situations where we would like a different outcome, but we are not sure how to go about it. On this two day Public Course delegates will discuss, unpick, delve into, develop, try out, practice and ultimately choose other ways to do just that.

It would be great to change other people, but life's too short and it's just too difficult to sometimes. This course does what it says on the tin - each delegate will look at themselves, the choices they make and what they could do differently. Delegate numbers are kept small and there are two Impact Factory trainers in the room so the work will be relevant and specific to the issues brought by each delegate.

Click here for our - Assertiveness Training Course - Communication Skills Course - Interview Skills One to One Coaching - Stress Management Course - One to One Personal Impact Training

Personal Impact Course Objectives:

* To raise delegates' personal awareness of the impact they make on others
* To unpick all the different elements that go into making an impact
* To increase confidence when handling certain situations
* To improve communication with people of all levels
* To be better able to challenge others without appearing negative
* To become more assertive when appropriate
* To increase the options when handling difficult people or difficult situations
* To become more aware of what already works about themselves

Two Day Personal Impact Course Programme:

The course content may include many of the exercises below and any additional material that the trainers feel is relevant to the delegates on the day.

Personal Impact Day One

Introduction

Impact Factory's underlying principles and how we work: how to get the most value out of the two days.

Making an Impact - how it works

This is an introduction to the dynamics of face-to-face communication - looking at what affects the participants and the impact they make

I do this, You do that

Delegates get their first opportunity to make small changes in what they do, to see what they create in others. Areas focussed on here could include:

Voice
Eye contact
Body Language
Positioning
Use of environment

What's your Style

Delegates identify what already works about their style.

Rapport Building skills

Working in pairs we will look at the things that establish common ground between people.

First and Last Impressions

How to choose a first impression that suits the impact you want to make. Also, the much forgotten "last impression" - what will people remember of you after you put down the phone or walk out of the room.

Confidence

Looking at how to appear or feel more confident in certain situations. Lots of opportunity to practice and develop this "numbers tool".

Assumptions

An exercise to demonstrate how every one of us makes assumptions, often without realising it. Practice pre -empting some assumptions or simply "owning" the assumption. Designed to help delegates keep the communication clear and effective,

How others See the World

We explore the idea that everyone sees the world differently. Delegates will explore ways to build bridges when someone sees thing in another way and Influencing techniques to help others see what they see.

Toolkit

A series of exercises to look at simple behavioural techniques affecting communications. These techniques will be developed on Day Two on specific delegate situations.

Emotion vs. Objectivity

Helping other people see, when they are too steeped in emotion, what to do next.

Blame vs. Effect of behaviour

Dealing with blame and conflict.

Listening with Empathy

Looking for opportunities to use empathy, understanding and find common ground.

Wrap up for Day One

What are people taking from the day?
What do they know they can practise immediately? Delegates will be given a small amount of preparation for Day Two.

Personal Impact Day Two

Check in

How are you?
Any thoughts and insights since Day One?

Establishing Scenarios / Situations

Delegates will now start to focus on their own specific situations. Areas that might typically be covered are:

Delivering Messages

Less is more

This is a model, which gets a message over clearly and concisely.

Difficult messages

Looking at what the delegates "feed" in others when the message is not easy.

What you know vs. what you don't know.

A useful exercise when delegates have to handle a situation where there uncertainty.

Meetings

Exercise to look at the impact around a table. Delegates will have the opportunity to practice:

Getting their voice in the room
Speaking up without being negative
Keeping others included / engaged
Managing "bad" behaviour
Creating buy in form others

Networking

Essential skills for both social and professional gatherings.

Feedback Finesse

A look at the impact of feedback and how to make it best support moving things forward.

Assertiveness

For those who would like to become more assertive in certain situations or with specific individuals. This area of work could include:

Internal boundaries
The Art of Saying No
Nice / Nasty
Beginnings
Timings

Difficult Styles

Here the delegates identify any "difficult "people. They will now have the opportunity to play with the impact they make. We will use tools and techniques from the two days, the delegates own suggestions and shared best practice.

The Magic Chair

Each person receives additional positive feedback.

Final Summary

Delegates asses the two days, what they will take, what they will practice what they already knew.

Two Day Personal Impact Course

   

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