Human Resources


Impact Factory runs

Open Communication Skills Courses

Tailored Communication Skills Training


personalised One-to-One Executive Coaching

for anyone interested in improving their chances of getting a job


Interview Skills

Human Resources

Human Resources have changed enormously over the past decade.

Unfortunately in the past, Human Resources has variously been known as Human Remains or Inhuman Relations and many people associated with Human Resources had an unjustly bad reputation.

This was because Human Resources was often seen as the ones who did the hiring and firing, handled maternity leave, benefits and knew about employment law.

They were often seen as a kind of necessary not exactly evil, but something that had to be put up with.

It was a layer created in larger organisations to centralise many functions and in some companies that layer seemed to distance employees from those further up the hierarchy.

Fortunately, in many organisations we work with, that's just no longer the case.

Human Resources is seen as hugely valuable to the wellbeing of a company.

Human Resources Directors are usually included at Board level and contribute in ways they never did before.

Learning and Development are often included under the Human Resources umbrella and new and essential development initiatives often come out of the Human Resources Department.

What we have noticed over the years, is that even in tougher economic climates, employees' whole wellbeing is important; how they develop, what support they need, how to get the best from everyone.

These days, with the skills and scope of these professionals, the Human is back in Human Resources!


Interview Skills Training

FreePhoneFreephone: 0808 1234 909


The team:

Training Course Accreditation

Communication Skills Trainer Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible,
all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about trainer accreditation

Impact Factory Brochures

communication skills training brochure


There is a 20% discount on all Early Bird and Late Bookings. The course must be paid for at the time of booking.

(Discount not available if you wish to pay by Invoice)