The Home Team

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Timothy Musajjakawa -
Finance and Company Manager

Timothy joined Impact Factory in May 2010 as a temp and immediately impressed with his conscientiousness, order and wisdom.

Rose Youssef -
Client Relations Manager

In her role as Client Relations Manager, she looks after Management Training and Professional Development Programmes for our Corporate clients, Business Clients large and small, and an increasing number of Multi-national businesses.

Natasha Smith -
Open Course Manager

Natasha is an essential member of the business development team, managing client bookings and taking care of all the delegates who attend our open courses. 

Deborah Kinsella -
Office Manager

Deborah became a part of Impact Factory in June 2011 as our part-time Office Manager. She brings her calm, order and organisational skills to the team, and exceptional skills they are.

paula hector

Paula Hector -
Open Course Development Manager

Paula looks after and develops the Impact Factory’s open course offering by maintaining and improving course content and enhancing the online avenues that support delegate learning. She also works to establish positive relationships with our L&D, HR and Training partners.

ana bonilla

Ana Bonilla-Varo -
Marketing Manager

Ana is strongly committed to Impact Factory mission to make the world a better place by building the confidence of the delegates who attend our courses. She is responsible for Impact Factory’s new value proposition, Go to Market strategy, Breakfast Tasters and audio-visual content.

Andrea Drudikova

Andrea Drudikova -
Finance Co-ordinator

Andrea joined Impact Factory in October 2015 to support our expansion and offer a more dedicated financial support to our customers. 

aimee wood impact factory meeting rooms

Aimee Wood -
Operations Manager

Aimee's is in charge of our training room layout, managing stock, dealing with room hire requests, maintaining our technical equipment and making sure it all works. 

FreePhoneFreephone: 0808 1234 909

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Training Course Accreditation

Training Course Accreditation

Communication Skills Trainer Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible,
all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about trainer accreditation

There is a 20% discount on all Early Bird and Late Bookings. The course must be paid for at the time of booking.

(Discount not available if you wish to pay by Invoice)