The Home Team

impact factory home team

Rose Youssef - CEO -


In addition to her role as Chief Executive Officer, she looks after Management Training and Professional Development Programmes for our Corporate clients, Business Clients large and small, and an increasing number of Multi-national businesses.

Natasha Smith - Open Course Manager -

Open Course Manager

Natasha is an essential member of the business development team, managing client bookings and taking care of all the delegates who attend our open courses.

Deborah Kinsella - Office Manager -

Office Manager

Deborah became a part of Impact Factory in June 2011 as our part-time Office Manager. She brings her calm, order and organisational skills to the team, and exceptional skills they are.

paula hector

Paula Hector - Open Course Development Manager -

Open Course Development Manager

Paula looks after and develops the Impact Factory’s open course offering by maintaining and improving course content and enhancing the online avenues that support delegate learning. She also works to establish positive relationships with our L&D, HR and Training partners.

ana bonilla

Ana Bonilla-Varo - Marketing Manager -

Marketing Manager

Ana is strongly committed to Impact Factory mission to make the world a better place by building the confidence of the delegates who attend our courses. She is responsible for Impact Factory’s new value proposition, Go to Market strategy, Breakfast Tasters and audio-visual content.

aimee wood impact factory meeting rooms

Aimee Wood - Operations Manager -

Operations Manager

Aimee is in charge of our training room layout, managing stock, dealing with room hire requests, maintaining our technical equipment and making sure it all works.

Training consultants

Meet the Impact Factory training team.

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Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation

Impact Factory Brochures

communication skills training brochure