"'I have benefitted greatly from attending two courses at Impact Factory.
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun.
The Negotiation course I attended helped raise my awareness of the subtleties of body language and how to increase the connections we build when communicating with others.
I feel more confident in negotiations and am currently using the skills I learned on a new, challenging project.
I feel like I have more options available to choose from, and am using the tools offered on the course (such as PREP) to increase the effectiveness of my communication.
I am keen to come back in the future."