“I thoroughly enjoyed the training session, and have been using the techniques a lot!
Offering everyone a chocolate with eye contact, keeping in mind ‘what is in it for them’ and ‘why do they matter to this process’, not worrying about my mannerisms and that hand gestures are ok, etc.
I am recommending the course to everyone I meet.
We were fortunate to have you both as excellent trainers and we were also blessed with lovely candidates (we are going to try to meet the others for a coffee in the summer).
Thanks so much for your positivity and sincerity”.