Hi Katie and Sabah,
Thanks so much for getting in touch. It was a fantastic day and very useful.
I have been busy putting my training into practice.
In fact – a colleague commented that I was ‘very assertive (but in a good way)’ in a meeting with some senior managers last week!
I’ve also been trying to improve my feedback style, using some of the tips and techniques I learned on the day.
Thanks for all your help, and I’d be very happy to recommend Impact Factory for further training courses to colleagues and friends.