Client Testimonials

Line Management - West Suffolk Councils
Line Management - West Suffolk Councils
An outstanding learning experience. Not a PowerPoint or video in sight. The team use interactive and varied approaches to bring out the best in every participant. Weaving practical activities, up to date research and self-exploration through the course, we learned much from each other as well as from the trainers' in-depth knowledge.

Suzanne Stevenson, Social Prescribing Project Manager - West Suffolk Councils

IHS Towers - Communication Skills Two Day Course
IHS Towers - Communication Skills Two Day Course
The ratio of 6 students to 2 trainers was fantastic. The course was tailored to what the group requested to focus on, which meant I received great advice on chairing meetings and presentations. The course had deep insight into the interaction between speaker and listener on the effectiveness of communication.

Alex Milson - Associate Director, Corporate Finance - IHS Towers  

ECI Partners LLP - PowerPoint Presentations
ECI Partners LLP - PowerPoint Presentations
The PowerPoint Presentations training was a hugely useful course, with a good balance of theory, exercises and examples to make the content come to life. The course itself covered a wide range of materials which caused you to recognise and rethink areas that hadn’t been front of mind previously.

Guy Simon - Portfolio Associate - ECI Partners LLP

Nevski - Building Resilience Course
Nevski - Building Resilience Course
The trainers were able to quickly create a sense of trust and adventure. In common with the other delegates, I was able to uncover aspects of myself that I did not know existed. I Highly recommend this course.  Excellent.

George Andruszkiewicz - Trainer and CMC registered Workplace Mediator - Nevski

OHES Environmental - Conflict Management Course
OHES Environmental - Conflict Management Course
The training course exceeded my expectations - small group size meant that we all had a chance to work through individual issues and concerns, and the trainers were excellent!

Sophie Goddard BSc (Hons), MSc, DGSA - Senior Consultant - OHES Environmental

Nevski Ltd - PowerPoint Presentation Course
Nevski Ltd - PowerPoint Presentation Course
Many of the assumptions that I previously had about what makes a good PowerPoint presentation were constructively challenged to good effect. I highly recommend this course. Excellent.

George Andruszkiewicz - Trainer and CMC registered Workplace Mediator - Nevski Ltd

Coty - Conflict Management Training Programme
Coty - Conflict Management Training Programme
I found the training really beneficial and I would recommend it to wider teams. For me the interactive element was most beneficial as it provided live examples of potential conflict that you could be facing.

Sandra Laflin - Project Manager Director - Coty

Manifesto Digital - Line Management Course
Manifesto Digital - Line Management Course
Bill & Anne, just wanted to let you both know that this was, without doubt, the best training course I've been on since I started my career over 10 years ago. Thank you. :)

Hugh James - New Business and Strategic Partner – Manifesto Digital

RCAHMW - Media Skills Course
RCAHMW - Media Skills Course
Thanks again for the training, it has really paid dividends! I have since given a talk and felt so much more comfortable and was able to answer questions in a more confident manner.

Daniel Hunt - Investigator Archaeology - RCAHMW

Style Spruce - Media Skills Course
Style Spruce - Media Skills Course
The Media Course was really great! I learned so many new techniques that'll help with nerves and being more impactful and authoritative when I speak.

Chloe Jean - Style Coach - Style Spruce

The Village Vet Group - Customer Service Course
The Village Vet Group - Customer Service Course
Excellent course! It was structured to include all the attendees but also to give each one of us individual and constructive feedback. I came away with positive suggestions which I am endeavouring to apply to both my work and personal life.

Charlotte Arimatsu - Head Nurse - The Village Vet Group

Burton Safes - Coaching and Mentoring Course
Burton Safes - Coaching and Mentoring Course
A very different approach to training to those I've been used to and for me it was much better than the traditional classroom-based learning I've done in the past. 

Jeremy Elson - Burton Safes

TIP Europe - Change Management Course
TIP Europe - Change Management Course
I thought the course was well run it was nice there were only 6 of us and from different businesses - Good Content, interactive, not pressured into doing anything - course just flowed

Mark Tierney - TIP Europe

West Sussex Council - Building Resilience Course
West Sussex Council - Building Resilience Course
Useful strategies & techniques presented in an engaging & relatable manner. The instructors were very knowledgeable and kept everyone involved through physical activities and group work. There is a fantastic level of support following the completion of the course, with resources available through a website and emails from the instructors.

Ian Culton - Business Analyst IT Services - West Sussex Council

LifeArc - Business Networking Course
LifeArc - Business Networking Course
Great energy, courses are varied according to participants' needs. Always very active and engaging! The course definitely helped to improve my confidence and made it easier for me to approach people in a networking context.

Tanja Taylor - PhD, Analyst Opportunity Assessment Group - LifeArc

Coryton Advanced Fuels - Performance Management Course
Coryton Advanced Fuels - Performance Management Course
The course and centre staff were so pleasant and accommodating. It was a real experience to meet and enjoy a training course. The course was a real eye-opener and was very informative. - Logistics & Warehouse Manager -

Mark HuttonCoryton Advanced Fuels

Reed Global - Train the Trainer Course
Reed Global - Train the Trainer Course
I think Impact Factory is utterly wonderful! I can't imagine there is a better team out there to train topics the way Impact Factory does! From the communication right to the actual course material, my experience has been faultless, I loved every minute of it!

Robyn Hunt - Trainer - Consultant Development Team RSR Learning & Development - Reed Global

Simon Harrison - Personal Impact Course - Two Day
Simon Harrison - Personal Impact Course - Two Day
The course was one of the best things I've done. It was an enjoyable and enlightening experience, both personally and professionally.

James Kumar - International Sales Manager - Simon Harrison

University of Wolverhampton - Public Speaking Course
University of Wolverhampton - Public Speaking Course
Public Speaking now gets easier every time and has given me the confidence to take on career opportunities that I might otherwise have forever regretted passing up. So, thanks so much guys. You worked wonders on me.

Trevor Cox - Visiting Lecturer - University of Wolverhampton

European Haemophilia Consortium - Train the Trainer
European Haemophilia Consortium - Train the Trainer
It was a great training course. I had the feeling that we have all been in an ongoing conversation for two days - so smoothly done it was. The trainers - Maria and Isabel - were great, experienced, interested and worked in perfect tandem! For me it was very useful and inspiring experience

Kristine Jansone - Community Programmes Officer - European Haemophilia Consortium

Universal Music Group - Line Management Course
Universal Music Group - Line Management Course
A Five Star***** Course. I have raved about this course to my company and have encouraged so many of my colleagues to attend! Extremely satisfied and would happily attend courses held by Impact Factory!

Christopher Downes - Front of House and Events Supervisor - Universal Music Group

James Grant Group - Creative Strategic Thinking Course
James Grant Group - Creative Strategic Thinking Course
I left the course with a new approach to problem-solving and naturally feeling more confident working in new and more inventive ways. I also left with the beginnings of a strategic plan for an upcoming project which I am looking forward to sharing with my seniors when more developed.

Amy Bunyan - Director of UK Finance - James Grant Group  

Digby Wells - Influencing Skills Course
Digby Wells - Influencing Skills Course
I have found the training most useful. I have a deeper understanding behind my own and others actions. This understanding allows me to be aware and to continue building my skills going forward.

Duncan Pettit - Unit Manager: Environmental and Legal Services - Digby Wells

RWE - Presentation Skills Course - Two Day
RWE - Presentation Skills Course - Two Day
I would definitely recommend this course. If Carlsberg did presentation courses, they would probably be delivered just like this.

Daniel Reece (MSc IENG MIET) - Business Planning and SLA Manager - RWE Generation

Clarity - Building Resilience Course
Clarity - Building Resilience Course
Highly recommend. This was a fantastic course and I came away feeling so much more knowledgeable about this topic.

Neil Wainwright-Farrar (Assoc CIPD) - Learning & Development Manager - Clarity

Yara - Advanced Presentation Course
Yara - Advanced Presentation Course
Presentation is 80% preparation (where Impact Factory made the difference). The course helped me prepare for my presentation in front of 250 people when undertaking the training

Eva Orro - Sales Excellence Manager - YARA

People Tree - Influencing Skills Course
People Tree - Influencing Skills Course
Great course. Relaxed environment, with lots of helpful exercises to think about influencing differently.

Jenny Hulme - Head of Buying - People Tree

49's - Creative Strategic Thinking Course
49's - Creative Strategic Thinking Course
Get involved. Great course that taught me new techniques. I would recommend it to all levels of management

Miles Philips - Director of Marketing - 49's

European Women’s Lobby - Line Management Course
European Women’s Lobby - Line Management Course
Since the training, I accepted a new job in Washington DC! The training has been incredibly helpful in allowing me to make a thoughtful first impression and to adjust my confidence and extroversion to match others! 

Emily Usher - Programme Manager - European Women’s Lobby

Waterside Holiday Group - Train the Trainer Course
Waterside Holiday Group - Train the Trainer Course
Katherine and Tom are two of the most engaging and approachable trainers, I have had the pleasure of working with during my career so far. Your team are a credit to Impact Factory, and I would have no hesitation in booking or recommending your courses/facilities to my peers and colleagues.

Andy Evans - HR Manager Waterside Holiday Group

Consumer Council for Water - Assertiveness Training Course
Consumer Council for Water - Assertiveness Training Course
Being part of the assertiveness course was like a different world, one that I have since made sure I am actively living in. So thank you, I have recommended it to almost all friends and colleagues.

 Farah Hasson - Policy Support Officer - Consumer Council for Water

Virtual IT - Communication Skills Course - 2 Day
Virtual IT - Communication Skills Course - 2 Day
10 out of 10. I had a great couple of days on the Communications Course with Dom and Naina. I found it really insightful and have since been putting the course content into practice.

David Lomax - Account Manager - Virtual IT

Munich Re - Personal Impact Course - Two Day
Munich Re - Personal Impact Course - Two Day
The Personal Impact course was incredibly well delivered with numerous practical exercises allowing the delegates the freedom to express themselves in a comfortable, trusting environment. I came away feeling motivated and with a true sense of empowerment which I’ve been able to apply within the workplace. Stuart Fox - Claims Data & Account Manager

Stuart Fox - Claims Data & Account Manager - Munich Re UK Life

Hostelling International - Negotiation Skills Course
Hostelling International - Negotiation Skills Course
I have been able to practise many of the things we learnt on the day. Understanding the different approaches people tend to take has allowed us to move some conversations forward.

Isabel Llewellyn - Head of Partnerships - Hostelling International

Greenwich Free School - Line Management Course
Greenwich Free School - Line Management Course
I really enjoyed the course and would absolutely recommend it to others. The course reassured me that getting to know my staff and building rapport with them is valuable, and it has helped me be in a better place to support them.

Victoria Hemmings - PA to the Headteacher -  Greenwich Free School

RMS Global - Communication Skills Course
RMS Global - Communication Skills Course
I really enjoyed the course. The venue and surroundings are great so much better than a dingy ex-council building in Holborn like the norm. Maria and Paul did a fab job delivering useful and engaging content.

Gillian Hawkes - PR and Communications Manager - RSM International

Areva RMC - Train the Trainer Course
Areva RMC - Train the Trainer Course
This genuinely has to be the best course I have ever been on. The trainers Kate and Sabah were absolutely excellent. I couldn't recommend this Company, course and trainers highly enough.

David McAuliffe - HR Advisor - Areva RMC

Rowan Park School - Train the Trainer Course
Rowan Park School - Train the Trainer Course
The course went really well. I found everything useful, to be honest even watching other people from different fields practice their training gave me tips on my own training style and helped to build my confidence

Sarah-Jane Whitehead - Teacher - Rowan Park School

Storyterrace - Time Management Course
Storyterrace - Time Management Course
Impact Factory's time management course was life-changing for the better, I am extremely glad I invested just one day to learn and discover how to become significantly more efficient.

Robert Desmond - CFO - StoryTerrace 

Vlerick Business School - Project Management Course
Vlerick Business School - Project Management Course
The Project Management Course certainly gave me my positive attitude to make this project a success. Thanks to the training, I realised what the blind spots are and I was able to address them… and I will certainly use the materials you provided me in the next steps of my project and future projects.

Martha Kitta - Senior Learning & Development Consultant - Vlerick Business School

Chailey Heritage Foundation - Conflict Management Course
Chailey Heritage Foundation - Conflict Management Course
I never imagined that a one-day training course could be so engaging and beneficial. I now have a clear understanding of what Conflict Management means and have already begun to put the tools to effective use.

Susan Duke - Placement Manager - Chailey Heritage Foundation

Eversholt Rail Group - Communication Skills Course - 2 Day
Eversholt Rail Group - Communication Skills Course - 2 Day
The course was excellent. The structure and teaching methods really worked well. Unlike other courses, I feel that I've instantly learned some tools that improve my confidence in communication!

Nicholas Faulkner - Engineer - Eversholt Rail Group

Grand Union Housing Group - Influencing and Negotiation Course
Grand Union Housing Group - Influencing and Negotiation Course
Great course. The trainers were amazingly knowledgeable and insightful and complement each other. I really enjoyed the dynamic of the lovely people I met.

Karen Nicholson - Group Communication Investment Manager - Grand Union Housing

Marie Stopes International - Presentation Skills Course
Marie Stopes International - Presentation Skills Course
There were lots of interesting tips on our presentation skills day. It was an active day. I left exhausted and more confident to be myself. 

Stephanie Level - Donor Compliance Advisor - Marie Stopes Internationa

Lamas Management Consulting - Personal Impact Course - 2 Day
Lamas Management Consulting - Personal Impact Course - 2 Day
I recommend this course highly for anyone who wants to see immediate improvements in their personal impact, particularly people who are technically strong, but also need to build confidence and capability face to face.

David Sheal - Consulting Partner - Lamas Management Consulting

Audley Tailor-Made Travel - Train The Trainer Course
Audley Tailor-Made Travel - Train The Trainer Course
I really enjoyed the course. I found it interesting and engaging with ideas that I’m able to use straight away. The most useful thing so far (what sticks out the most) was the ‘Practice’ elements, both watching the other delegates and practicing myself. I’ve also caught myself thinking about the eye contact, remembering the goals and thinking about the flow & shape.

Alex Johnson - Sales and Service Trainer - Audley Travel

Prop Store - Media Skills Course
Prop Store - Media Skills Course
A very enjoyable and productive day. Thoroughly impressed with both Maria and Naina. Good, positive advice and direction to improve technique. Looking forward to applying it.

Stephen Lane - C.E.O. - Prop Store

Football Radar - Presentation Skills Course
Football Radar - Presentation Skills Course
I just wanted to say how much I enjoyed the presentation course that I did with Sarah and Dom. I thought the day was really well structured and I really learnt a lot and gained from the session. I have since gone on to recommend the Impact Factory to a number of colleagues and friends.

Ben McKenna - Data Quality Manager - Football Radar

NHS Providers - Project Management Course
NHS Providers - Project Management Course
I really enjoyed  the Project Management course yesterday, I came away with new ways of thinking and fresh ideas to take back to the office.

Asha - Network and membership coordinator - NHS Providers

The IFT - Leadership Course
The IFT - Leadership Course
If you haven’t had leadership training before and you need a starting place then this course is perfect. You come away feeling much more centred and confident in how you might go about putting tools into practice!

Jitesh Mistry - Membership Management Executive - The IFT

Audley Travel - Train the Trainer Course
Audley Travel - Train the Trainer Course
The course was fantastic. It helped provide direction and inspiration for our new starters programme. I think it would have been less successful if weren’t for the course so thank you for everything. 

Vikki Towell - Sales and Service Trainer - Audley Travel

Content Consultants - Assertiveness Training Course
Content Consultants - Assertiveness Training Course
It was a fantastic day and very useful. I have been busy putting my training into practice. In fact, a colleague commented that I was ‘very assertive (but in a good way)’ in a meeting with some senior managers last week!

Joanne Lewsley - Editor - Content Consultants

Elexon - Personal Impact Course
Elexon - Personal Impact Course
I feel ready to tackle things such as saying no and pushing back where necessary, so definitely a big help! I was impressed that we managed to tackle the majority of what everyone wanted to despite the wide range of areas!

Jaye Nozarick - Operations Analyst - Elexon

Paprika Software - Train the Trainer Course
Paprika Software - Train the Trainer Course
All I will say for now ‘Best Training Course’ ever and I have been on many. Really wonderful and awesome tips that I still keep in mind so hope to never be ‘boring’. Smile

Teresa Muldoon - Implementation and Training Consultant - Paprika Software

Deb Group - Building Resilience Course
Deb Group - Building Resilience Course
It was a special day - Excellent trainers, friendly approach and the content was tailored to suit the needs of the delegates on the day which made it very meaningful. THE BEST training course I've EVER attended!

Wendy Neighbour - R&D Operations Manager - Deb Group

BAE Systems - Line Management Course
BAE Systems - Line Management Course
I would like to thank you for your help on the Line Management Course. I really enjoyed it and came away with a lot from it. Having a small class of people was great and you have a good attitude towards conducting your training.

Adrian Dyer -Test Team Lead Engineer - BAE Systems Applied Intelligence

Global Innovation Fund - Communication Skills Course - 2 Day
Global Innovation Fund - Communication Skills Course - 2 Day
I found the course incredibly helpful for practicing new communication techniques.  It's all well and good to understand the theory of communication - but the hard bit is really in putting the theory into practice.

Isabella - Associate - Global Innovation Fund

Doctors Without Borders - Project Management Course
Doctors Without Borders - Project Management Course
I found the Project Management course to be really valuable. After the course, I managed to motivate a colleague to complete an overdue task within a short time frame, something which I have struggled with in the past.

Maryam Khan - Associate HR Professional - Médecins Sans Frontières

Basingstoke and Deane Borough Council - Change Management Course
Basingstoke and Deane Borough Council - Change Management Course
I have attended (and delivered) many training events over the years and I have to say I enjoyed this one the most! You guys obviously know your stuff about change management and other topics. I came away feeling energised and enthused and having met some fantastic people!

Amanda Cadden - Project Manager MIS - Basingstoke and Deane Borough Council

NHS Confederation - Public Speaking Course
NHS Confederation - Public Speaking Course
More than six months on, I still consider and share examples with colleagues about what I learned from that day at Impact Factory. Before this workshop, I would have been terrified to talk in front of just a few colleagues…I now speak confidently to large groups of people with ease.

Heidi Williams - Senior Programme Officer - NHS Confederation

Royal Bank of Scotland - Public Speaking Course
Royal Bank of Scotland - Public Speaking Course
I did three presentations in the week after the course and used a number of the tools from the day. In particular, focusing on ‘the conversation’ and involving the audience allowing me to remove self-generated anxiety.

Irvine Magowan - Professional Capability Manager - Royal Bank of Scotland

University of London - Negotiation Skills Course
University of London - Negotiation Skills Course
The tailored approach is very clever and maximises learning for every delegate. It is also a lot of fun. I feel more confident in negotiations and am using the skills I learned.

Simon McLean - Senior Services Project Manager - University of London

NHS BASSETLAW CCG - Leadership Course
NHS BASSETLAW CCG - Leadership Course
The course has been a great help over the last few weeks and I have now seen a decline in interruptions throughout the day. I came back from London really motivated. I just now need to learn how to deal with stressed out GP's!

Emma James - Deputy Practice Manager - Riverside Health Centre

CARE International Uk - Line Management Course
CARE International Uk - Line Management Course
The course was very useful in preparing me for the recruitment process. The line management and communication tools were especially helpful in getting the relationship with my new assistant off to the best start.

Daniel Hickin - Management & Financial Support - CARE International Uk.

APG - Time Management Course
APG - Time Management Course
I went into the day with a clear idea of what I wanted to change without knowing how to do it and left with a treasure chest of new ideas to manage my time easily and effectively. Thank you again!

 Lexi Campbell - Membership & Events Manager - APG

Fuller's - Line Management Course
Fuller's - Line Management Course
I have now a better understanding of the situations and a much better way to approach them. The course has proven beneficial as it is now making my daily list of things to do smaller, therefore my life easier.

Tom Mace - Warehouse & Transport Team Leader - Fuller Smith and Turner P.L.C

Re:Sources - Presentation Skills Course
Re:Sources - Presentation Skills Course
I thoroughly enjoyed the training session, and have been using the techniques a lot! We were fortunate to have you both as excellent trainers. I am recommending the course to everyone I meet. Thanks so much for your positivity and sincerity.

Marcia Castelo Branco - Human Resources Manager - Re:Sources

Phonepay Plus - Personal Impact Course - Two Day
Phonepay Plus - Personal Impact Course - Two Day
I’m feeling a lot more confident around the office since the training, and I am finding some tools useful. I like the feeling of taking control of moments without manipulating the situation.

David Levitt - Senior Policy Executive - Phonepay Plus

Abercrombie & Kent - Time Management Course
Abercrombie & Kent - Time Management Course
I really enjoyed the course. Finally, I’m able to breakdown the bigger projects into smaller tasks and set deadlines for each one. I’m actually making headway and I don’t feel that have a huge project hanging over me.

Lucy Rossiter - Sales & Marketing Consultant - Abercrombie & Kent

Cisco Systems - Advanced Presentation Course
Cisco Systems - Advanced Presentation Course
From the facility, logistics, small class size, and content to the superb trainers who were way more than trainers but true experts and mentors. All aspects were perfect. I gained tremendous insights and value as to how to improve my own presentations, delivery, presence and interactions with my audience.

Oren Seliger - IT Theater Leader - EMEAR South Cisco

Graham The Plumbers Merchant - Advanced Presentation Course
Graham The Plumbers Merchant - Advanced Presentation Course
In November I presented to approximately 150 colleagues and suppliers for an hour. The feedback was very positive and some even commented on my confidence, clarity and content being much better than the same event last year. The only thing I’ve done differently is attend your course!

Jason Smith - Category Director - Graham Plumbers Merchant

Puig - Personal Impact Course
Puig - Personal Impact Course
I just wanted to say a big thank you to you. I really enjoyed the day and appreciated the relaxed environment, room set up, style and delivery. I am now much more aware of peoples perceptions of me.

Dominic Bain - Regional Manager - Puig

J&K Confectionery - Leadership Course
J&K Confectionery - Leadership Course
I found the course useful in so many ways, and it’s really changed the way I approach my work, it really was so inspirational to me. In fact, I’ve already recommended that one of my colleagues does the same course and he is now booked on for the new year!

Jayne White - Projects & Development Manager - J&K Confectionery

Clinical Professionals - Train the Trainer Course
Clinical Professionals - Train the Trainer Course
How refreshing to have such a different environment from conventional training. It was just the right balance of structure and flexibility and it has enabled me to reprioritise what I thought was important.

Kirsty Thomas - Contracts Manager - Clinical Professionals

University of Southampton - Train the Trainer Course
University of Southampton - Train the Trainer Course
This course was not what I was expecting, but in a very, very good way, it brushed away the cobwebs of dull training structures from the past and introduced laughter, energy and enthusiasm.

Kate Grant - Mediation Services Manager - University of Southampton

Go-Ahead Group plc - Advanced Presentation Course
Go-Ahead Group plc - Advanced Presentation Course
Over the years I have attended plenty of trainings and seminars. This is the first time that I can honestly say that I felt I could put the skills to use right away, and I have done to great effect!...

Mark Anderson - Head of Marketing Company - Go-Ahead Group plc

Interpublic Group - Presentation Course
Interpublic Group - Presentation Course
I wanted to write to thank you so much for your excellent tuition and help. I had to host an important conference last week and give a presentation to all our senior leadership. The whole thing went better than I could ever have hoped!

Emma Graham - IPGIT Corporate Business Lead EMEA - Interpublic Group

Wilson & Scott (Highways) Ltd - Presentation Course
Wilson & Scott (Highways) Ltd - Presentation Course
Thank you to all at the Impact Factory for your warmth and hospitality. The course was certainly one of the best I have attended. The knowledge and enthusiasm for the subject was self evident throughout the day in everything that Caitlin and Dom did!

Richard Mills - Health, Safety, Environmental and Quality Manager - Wilson & Scott (Highways) Ltd

Natures Way Foods - Personal Impact Course
Natures Way Foods - Personal Impact Course
This has got to be the best course I’ve been on! I feel I am ‘ARMED’ and ready to make a step change improvement in my personal communication style.

Mark Andrews - Planning Manager - Natures Way Foods

PhonepayPlus Ltd - Influencing and Negotiation Course
PhonepayPlus Ltd - Influencing and Negotiation Course
Thank you. I can indeed confirm I have used the tools taught in the course since! They have been very useful. It was a very good two days.

Oliver Sweeney - In-House Counsel - PhonepayPlus Ltd

Entertainment One - Presentation Course 2 Day
Entertainment One - Presentation Course 2 Day
The course was really inspiring. It brought out the best in me and I have used the skills I learned in both my working and personal life. I will be forever grateful to both Tom and Bill.

Joe Paley - Acquisitions Coordinator - Entertainment One

SMRS - Time Management Course
SMRS - Time Management Course
I thoroughly enjoyed the training and have taken quite a few things away; not working evenings, delegating, using the Important/Urgency matrix and working from home.

Sarah Sturgess - Agency Director - SMRS Ltd

Southeastern Railway - Influencing Course
Southeastern Railway - Influencing Course
I would like to thank you for the Influencing Skills course you ran. The content and delivery was excellent and will certainly put into practice what I have learnt.

Gregory Clarke - Propulsion, Auxiliary Supply and Power Supply Engineer - Southeastern Railway

DiaDraw - Assertiveness Training Course
DiaDraw - Assertiveness Training Course
The course opened my eyes for a lot of new ideas.  I am really excited about the impact these are already having on my life. I loved the format of it. Instead of a lecture, we got to play: enter different situations and try out various roles, attitudes and mental states in them. Speak of impact...

Radoslava Leseva - Software Developer - DiaDraw

YHA - Creative Strategic Thinking Course
YHA - Creative Strategic Thinking Course
I found the course really useful and have since used many of the tools demonstrated over the 2 days; I’ve even suggested that a few colleagues attend the session

Lauren Pethybridge - Head of Food & Beverage - YHA

Bindmans LLP - Line Management Course
Bindmans LLP - Line Management Course
I wanted to take this opportunity to say a further enormous thank you for two very stimulating and useful days. You really do offer something special at Impact Factory. I genuinely feel very lucky to have been able to do the course.

John Halford - Solicitor / Partner - Bindmans LLP

System Concepts - Train the Trainer Course
System Concepts - Train the Trainer Course
The course was brilliant and found it very practical and relaxed. I learnt things about myself, I have never thought I would

Szilvia Kovacs - System Concepts - Health and Safety Consultant

Cath Kidston - Quicker Better Meetings Course
Cath Kidston - Quicker Better Meetings Course
I really enjoyed the course – it was so helpful in so many ways! Both Sarah and Caitlin were fantastic facilitators, really welcoming and engaging.Thank you again for such a worthwhile and valuable day!

Lisa Noremberg - L&D Advisor - Cath Kidston

Elexon - Quicker Better Meetings Course
Elexon - Quicker Better Meetings Course
I found the course most useful. I have become more aware of peoples behaviours as a result of the training. I certainly will be reviewing my notes before the next meeting I chair/facilitate.

Simon Fox - Change Analyst - Elexon

A+E Networks UK - Line Management
A+E Networks UK - Line Management
I found the course absolutely invaluable, thank you so much for providing us with such an informative and thoughts provoking session. I will of course contact you if I have any specific concerns but for now I’m just enjoying putting your advice into practice!

Mark Cornacchia - Head of Account and Creative Management - A + E Networks UK

Valneva SE - Presentation Course 2 Day
Valneva SE - Presentation Course 2 Day
I was really satisfied with the quality of the training. You created a very motivating atmosphere and provided us with many new and useful tools. I will certainly recommend this course!

Silvia Bertran Valls - Patent Attorney - Valneva SE

National Housing Federation - Conflict Management Course
National Housing Federation - Conflict Management Course
I thoroughly enjoyed the course and have most definitely taken away a few tools to help me on a day to day basis. I have done 3 courses at Impact Factory now and I would certainly come again!

Lucy McCrindle - Conference Organiser - National Housing Federation

QAD - Presentation Course 2 Day
QAD - Presentation Course 2 Day
I really enjoyed the course, I liked the way you and Simon made us all feel really relaxed and the fact that it's done in small groups, plus the many activities that you do throughout the 2 days were good as well.

Emma Wheway - Account Manager - QAD

Human Resource Development Fund - Presentation Course
Human Resource Development Fund - Presentation Course
I really liked the way the course was delivered. Good trainers, friendly, knowledgeable and approachable. Fantastic exercises that helped me.

Saleh Al-Hamyid - PR specailist - Human Resource Development Fund

PKF Littlejohn LLP - Assertiveness Course
PKF Littlejohn LLP - Assertiveness Course
Thank you very much for a wonderful course. I started applying the skills I learnt right when I got back to the office. I must say I have felt different, more confident and more in control of my world. I have also been able to focus on my career and be more in control of what I want to achieve at my place of work.

Sylvia Ondolo - Financial Services Manager - PKF Littlejohn LLP

Royal College of Nursing - Time Management Course
Royal College of Nursing - Time Management Course
Your programme had a profound impact on the way I function at work and I thank you all for that.

... Jayne Tierney - Regional Officer - RCN London

British Legion - Personal Impact Course
British Legion - Personal Impact Course
I've found I'm much more in control of conversations. I've also been using the power of the pause quite a bit and am staggered at how people react to me due to me not reacting in the way they thought I would!

Natalie - britishlegion.org.uk

BD Medical - Storytelling Course
BD Medical - Storytelling Course
I can say that I’ve been using and encouraging others to use more pausing as well as encouraging them to use more storytelling for purposes of creating a personal connection and engagement.

Bryan D. Bullock - Senior Advisor - BD Medical

Target Ovarian Cancer - Advanced Presentation Course
Target Ovarian Cancer - Advanced Presentation Course
I really, really enjoyed the course. To be honest I wasn’t looking forward to it (as I don’t like public speaking!) but you both created such a friendly, relaxed and safe environment, plus the fact that it was a small group and fortunately everyone was lovely! It all contributed to a really great experience and one that I will always remember.

Amy Cartlidge - Fundraising manager - Target Ovarian Cancer

AudienceScience - Advanced Presentation Course
AudienceScience - Advanced Presentation Course
The day was really useful, definitely one of the best training courses I’ve ever attended and I’ve just taken on a new role within the business that is going to involve a lot more presenting!

James Kendall - Account Director - AudienceScience

Tech Data Ltd - Influencing and Negotiation Course
Tech Data Ltd - Influencing and Negotiation Course
I was able to understand that not all people work the same as I do, and to go into a conversation/meeting etc knowing my audience a little better and adapting my communication to suit them!

Emma Bowdrey - UK E-Commerce Business Development Manager - Tech Data Limited

APS Infrastructure Ltd - Communication Skills Course
 APS Infrastructure Ltd - Communication Skills Course
Thank you for a very enjoyable day. In particular, using the different types of questions correctly has made finding out what our clients require much easier.

Stephen Reeve - APS Infrastructure Ltd

Transport for London - Conflict Management Course
Transport for London - Conflict Management Course
I would like to say thank you for a wonderful course with excellent tutors and also a fab group. I generally liked the course and you really did make a difference.

Adrian Williams - Senior Cost and Planning Analyst - Transport for London

Saudi Development & Training - Train the Trainer Course
Saudi Development & Training - Train the Trainer Course
Just wanted to take the time to say thank you for a very good, no, great course last week, I really enjoyed it, just as my fellow delegates did

. Saudi Development & Training Company Ltd

Southeastern Railway - Train the Trainer Course
Southeastern Railway - Train the Trainer Course
I discovered a wonderful source of inspiration your incredible gift of ideas allied with wonderful nuggets of wisdom I found Impactful, valuable and insightful. You so adroitly combined practical wisdom, humour, and serious content in a lively yet powerful and professional style!

Southeastern Railway

UCAS - Presentation Skills Course
UCAS - Presentation Skills Course
I really can’t tell you how useful the course was for me…’life-altering’ is on the tip of my tongue. I did the dreaded presentation on Monday. The audience seemed to love it and I have already had three people come to tell me specifically how brilliant they thought it was.

UCAS

With Relish - Business Networking Course
With Relish - Business Networking Course
Brilliant day yesterday. The role play was really useful to get such specific feedback and be given empowering tools to use into the future. You're very good at what you do.

Sarah Hyndman - Creative Director - With Relish Ltd

TT Electronics - Presentation Skills Course
TT Electronics - Presentation Skills Course
I presented our year end results to our Board last week and tried to bring in some of the techniques used, and felt a lot more confident of the impact that I was having. I have various other investor meetings next week which will give me further opportunities to present.

TT Electronics

Subsea 7 - Advanced Presentation Course
Subsea 7 - Advanced Presentation Course
Very focused, effective, one to one coaching. What particularly worked for me was the relaxed environment, small group and a lot of ‘air time’ for each person on the course. Very useful and some good tips for future presentations.

Subsea 7

Roche - Quicker Better Meetings Course
Roche - Quicker Better Meetings Course
We loved your approach and enthusiasm. In short, you were fabulous. Impact Factory are certainly an organisation who deliver the goods!

Roche

NYCOMED - Quicker Better Meetings Course
NYCOMED - Quicker Better Meetings Course
Great training session on Friday.Conveyed lots of tips and information whilst being engaging and fun at the same time.

NYCOMED  

Northumbria University - Creativity and Innovation Course
Northumbria University  - Creativity and Innovation Course

Thanks loads for a cool day in the studio, it was really interesting. It got me really thinking about the whole creativity process and where it comes from. Northumbria University 

NHS Brent - Customer Service Training Course
NHS Brent - Customer Service Training Course
This has to be the best customer services training I have ever attended. The course was made fun and I felt comfortable enough to participate and enjoyed it. I thought it would have been boring, but the scenarios and role play implemented the learning process.

National Housing Federation - Creative Business Writing Course
National Housing Federation - Creative Business Writing Course
My team and I greatly enjoyed the day with Impact Factory and their creative business writing course was excellent. We came back to our work with fresh ideas and renewed enthusiasm to engage our customers with copy that really speaks to them.

National Housing Federation

Lexis - Brainstorming Course
Lexis - Brainstorming Course

I really enjoyed our brainstorming session last week and thought it was extremely useful (and revealing!). Lexis

Kolmar - Performance Management Course
Kolmar - Performance Management Course
The Impact Factory courses have been really useful, not only by helping us to learn some new things about ourselves, but especially by pointing us in the direction of better managing and understanding our staff here in Zug.

ING - Communicate With Impact Course
ING - Communicate With Impact Course
The Communicate with Impact course with Impact Factory is without a doubt by far the best and the most rewarding course I have ever attended in all of my career.

ING

ING - Business Networking Course
ING - Business Networking Course
Impact factory have been delivering networking training for us for three years and were a natural choice. Professional, adaptable, easy to work with and fully engaging our people all the time. We know they give great value.

ING Banking Group

King's College London - Creativity and Innovation Course
King's College London  - Creativity and Innovation Course
Many thanks for facilitating a course that really challenged the way we think about problems and problem solving, you were right that it’s easy to become trapped into thinking one way.

King's College London

Honeywell - Presentation Skills Course
Honeywell - Presentation Skills Course
Helped me better to comprehend how I really perform from an audience point of view. I've learnt many useful tactics which I am looking forward to utilizing in the future.

Honeywell

Foreign & Commonwealth Office - Creative Strategic Thinking Course
Foreign & Commonwealth Office - Creative Strategic Thinking Course
Many thanks for the training you delivered last week. Both the team and myself really found it very useful and of great benefit.

Football Foundation - Communication Skills Course
Football Foundation - Communication Skills Course
I thought this course was absolutely brilliant and really worthwhile for anyone. I would definitely recommend it.

Thelfa Al-khafaji - Community Programme Manager - Football Foundation

Elevance - Communicate With Impact Course
Elevance - Communicate With Impact Course
The trainers did an excellent job. They were proactive in seeking out exactly what each person was trying to obtain from the course. They provided good tips and tools on how to effectively improve communication. They were also all very personable and adept at group dynamics which made it easy for everyone to participate and quickly congeal as a group which made the week more effective.

Construction Skills - Communication Skills Course
Construction Skills - Communication Skills Course
I found the environment and style of training very supportive and helpful. I have fed back to our HR Team that I found the course very useful and would certainly recommend an Impact Factory programme to a friend or work colleague.

PaulGaze - Specialist Federation Support Manager - Construction Skills

Capsticks - Line Management Course
Capsticks - Line Management Course
I think that a great deal was packed into the two days, but the balance for me was perfect and we covered everything that I hoped - if not more. I also came away feeling much more positive about the skills I already have.

Rita Dilenna - HR Advisory Manager - Capsticks

British Transport Police - Coaching and Mentoring Course
British Transport Police - Coaching and Mentoring Course
Enjoyed the day and your delivery style was spot on for this course. Nice to be in a group that wasn't filled with 'cynical coppers' and the diversity of the group really made the day not only interesting to me but beneficial in my own development.

Rae Jiggins - British Transport Police

Balfour Beatty - Building Creative Muscle Course
Balfour Beatty - Building Creative Muscle Course
My team have used Impact Factory for a number of training needs, They like the tailored feel to the courses and appreciate having two trainers. The interactive style works well and people genuinely feel they have come away with new skills

Balfour Beatty

Arcadia Group Ltd - Influencing for Success Course
Arcadia Group Ltd - Influencing for Success Course
Very insightful. Motivating. Great facilitators. Thank you for delivering a great workshop.

Arcadia Group Ltd

BASF - Communicate With Impact Course
BASF - Communicate With Impact Course
I’m still speechless. Within one working week, a level of mutual trust had developed that still moves me as I am writing this. Over the five days, I was shown the DNA of communication, it was the decoding of a blueprint with all its levers, bolts and details.

Martin Geyer - HR Governance EU - BASF

Southeastern - Presentation Skills Course
Southeastern - Presentation Skills Course
I now have staff from all other parts of the business begging me for the chance to train with Impact Factory, and with such a buzz around these training courses, we are now exploring with Impact Factory other areas of management development.