Management Training

Our Management Training Programmes can be tailored as in-house programmes to address specific issues within your own company.

We figure that most people who end up managing other people never really set off to do that in the first place.

As a matter of fact there have been surveys of late that verify that managers tend to fall into the role rather than choosing it as a career option.

It tends to go like this: someone applies for a job that looks very interesting; they interview well, get the job and begin their new working life. It can be anything from software developers to secretaries to telesales to marketeers, etc.

After a year or two (or in some cases after an even shorter time) management notices how good someone is at what they do and they decide to promote that person into a management role, figuring that if they were good at what they were doing already, they'd surely be good at managing others to do the same thing.


Or rather, wrong sometimes.

Sometimes what happens is that upon getting promoted all the skills that were valued before become secondary to a whole bunch of new skills the person doesn't have, in other words, skills about managing others.

It isn't exactly the Peter Principle where people are promoted to their level of incompetence. More, it's like the Oh-Gosh,-What-Do-I-Do-Now? Principle, where people are promoted because of their competency but aren't then given the training and backing they need to do the job well.

We actually think it's quite bizarre really that something so important for organisations the management of their people - is kind of left to chance. From being managed to managing can be quite a leap for people and yet time and time again, we've seen good people fail at their new roles simply because they haven't got the basic skills that would see them succeed (and succeed well) as managers.

One of these recent surveys said that half of UK workers who have left their jobs (voluntarily as opposed to being made redundant) have left because of bad managers.

And it is not surprising that the UK spends less money on management training than the UK's global competitors. Sad, but not surprising.

After all this gloomy news, the really, really good news is that management training is accessible, straight-forward and when run well, lots of fun!

At Impact Factory we have a range of training to help new and even well-experienced managers get better at their jobs: Line Management; Senior Management; Strategic Thinking; Communications Skills; Conflict Management; Facilitation and Better Meetings; Appraisals and Performance Management; Assertiveness; Customer Service.

As well as running courses, we are great to talk to and are happy to have a chat about your management training needs. 

Our Management Training programmes can be tailored for first-line, middle and senior managers. They can be tailored for the newest recruits and the longest-serving managers.

The aim of our management training programmes is to re-energise people and help them become the best manager they can be with the skills to back them up.

Available Programmes

M Line Management Training

Line management can mean a lot of things to a lot of people. Whatever the challenges of your line managers, tailored training can help to address specifically where they find it tricky.

Often it’s around delegation, giving difficult feedback and keeping teams motivated, however, each organisation has its own challenges to which we can help to define and deliver a tailored solution.

C Conflict Management Training

Many people manage conflict by avoiding it.

Whether it's workplace disputes, difficult people or unresolved conflicts the thing to aim is resolution, otherwise, what's the point?

Here we help people get to the heart of the problem so they can get to the heart of the solution.

C Change Management Training

Any culture, business or Organisational Change eats up consultants and training budgets. The language is frightening. Process engineering, supply cycles, control planning models. What's needed is some understanding of the theory, the effects on jobs and lifestyle and some simple coping strategies.

M Management Skills Training

From newly appointed managers to those who have been in harness for a while, good management skills are essential for success.

Too often good people start off with high expectations and hopes and end up either leaving their management role or becoming mediocre and unmotivated or somewhere in between.

That doesn't need to happen.

P Performance Management Training

Performance Management Appraisals can be a terrific forum for review, development and communication. We take a realistic look at employee and staff Performance Management and Appraisal Interviews.

What form should they take? 360 degree? How critical? How often? What training system works best?

P Project Management Training

Deadlines and expertise ought to create a powerful dynamic to get projects up and running.

Too often, they don't.

Good project management brings all the disparate elements together and unlike trying to herd cats, is a way to draw the best from people, skills and processes.

S Senior Management Training

Our Senior Management Training breaks down the grand title and unpicks what being senior is all about.

Now that you have been recognised as someone who can fulfil your organisations vision and values you are a true leader of others.

FreePhoneFreephone: 0808 1234 909

Impact Factory Brochures

communication skills training brochure


The Training Consultancy Team


Talk to us about Training Consultancy

If you want to know more about our training consultancy and its suitability for you or your company call us on:

Freephone Impact FactoryFreephone: 0808 1234 909

You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.


Training Consultancy Options

One or two-day Open Courses

Elite five-day Programmes

Tailored Training for Groups

One to one Executive Coaching

Training Consultancy Formats

Our Training comes in many formats from one-to-one and open courses, through to fully tailored company wide programmes.

We can run training at your premises, any third party venue or at our own London Training Suite at the Business Design Centre in Islington.

Impact Factory Training Accreditation

Communication Skills Trainer Accreditation

To ensure that the communication training we provide is of the highest quality, offering the best professional tuition possible,
all our Communication Trainers are evaluated and accredited.

Our Training is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.



Tailored Training Formats we offer

You are a key executive in your company. If instead, you played Football for England wouldn't you want a guy like Fabio Capello beside you every day? 
In-depth, hands-on, highly individual tailor-made programmes offer delegates a chance to take an intense look at very specific issues.
One or two-hour sessions for up to 30 people.
We can design a programme specifically for you, then select, train and accredit your trainers or managers to deliver that programme in-house.
You can bring us in on a one-to-one basis for coaching, personal effectiveness, career development and individual presentation work.


There is a 20% discount on all Early Bird and Late Bookings. The course must be paid for at the time of booking.

(Discount not available if you wish to pay by Invoice)