about and/or from you. It explains what we do with your personal data, whether we are in
the process of booking you on our public courses, continuing our relationship with you once
we have attended the course or you are visiting our website. It describes how we collect,
use and process your personal data, and how, in doing so, we comply with our legal
obligations to you. Your privacy is important to us, and we are committed to protecting and
safeguarding your data privacy rights.
delegates, Clients, Suppliers, and other people whom we may contact in order to deliver
training. It also applies to the emergency contacts of our staff.
For the purpose of applicable data protection legislation (including but not limited to the
General Data Protection Regulation (Regulation (EU) 2016/679) (the "GDPR"), Impact
Factory Limited will be what's known as the controller and the Processer of the personal
data you provide to us.
We do not store customer credit card details.
We gather name, address, telephone numbers, email address. For our staff we gather
personal data regarding date of birth, immigration status and right to work, NI number and
Accuracy and Retention of Data.
We do our best to keep your data accurate and up to date, to the extent that you provide us
with the information we need to do so. If your data changes (for example, if you have a new
email address), then you are responsible for notifying us of those changes. We will retain
your information for as long as needed to provide you with our Services. We may also retain
and use your information in order to comply with our legal obligations, resolve disputes,
prevent abuse, and enforce our Agreements.
We will give an individual access to any Personal Information we hold about them within 30 days of
any request for that information. Individuals may request to access, correct, amend or delete
information we hold about them by contacting us. Unless it is prohibited by law, we will remove any
Personal Information about an individual from our servers at your or their request. There is no
charge for an individual to access or update their Personal Information.
We take reasonable and appropriate measures to protect Personal Information from loss,
misuse and unauthorized access, disclosure, alteration and destruction, taking into account
the risks involved in the processing and the nature of the Personal Information
If a security breach causes an unauthorized intrusion into our system that materially affects
the personal data we hold on you then Impact Factory will notify you as soon as possible and
later report the action we took in response.