Performance Management Training

Performance management appraisals can be a terrific forum for review, development and communication.

In our performance management training, we take a realistic look at employee and staff performance management and appraisal interviews.

  • What form should they take?
  • 360 degree?
  • How critical should they be?
  • How often are they needed?
  • What appraisal training system works best?

Performance Management Training

performance management and appraisals training

In our experience, performance management and appraisals are often handled badly or not at all.

The very forum that could help people understand their role within a company, be assessed on the quality of their work and gain support and encouragement is often ignored or endured.

This happens because the people doing the appraising and performance managing find it deeply uncomfortable and hard to do.

The idea of carrying out appraisals is a good one. They are a chance to review, assess, debrief and generally develop the skills and confidence of the person being appraised.

Sadly it often doesn't work out that way.

That's because, most of the time, it's all about procedures and not people.

The best procedures in the world won't really be effective if the person holding the appraisal isn't handling it efficiently, professionally and with long-term care involved.

Most appraisals end up as tick-box exercises that cause a great deal of anxiety for both participants. Once they're completed they aren't looked at again till the next time, usually six months or a year later.

Difficult feedback is postponed, sugar-coated or presented in such a way that the appraisee ends up devastated.

Our work on appraisals focuses on helping people develop their day-to-day performance management skills.

Just teaching people how to run an appraisal session doesn't address the fact that it's what happens every day that gives a true picture of a person's overall accomplishments and capabilities.

Our belief is that if you aren't doing day-to-day performance management, you can't really give someone a worthwhile appraisal.

We can help if:

If you have an appraisal process in place that isn't giving you the results you need.

If you have people who avoid doing the day-to-day performance management that will ensure no one has a shock when they come to their appraisal.

If you have people who need to sharpen up their performance management and appraisal skills.

If you want your people to feel well-supported and encouraged through their day-to-day management.

If you'd like help devising an appraisal process that's right for your company.

Having us create a performance management and appraisal programme might be the very thing you need to help your people feel valued but also to know what else they need to do to be of value to your organisation.

In our work on performance appraisals and performance management, we give people real and practical skills to help them become more effective managers.

This means that when they have to carry out a formal appraisal, it's a summary of an ongoing process, rather than a process-driven exercise.

Which is why we call our work on appraisals: the best surprise is no surprise.

Performance Appraisals - Performance Management

Our Performance Management Training can be tailored as in-house programmes to address specific issues within your own company.

To find out more call us on:

+44 (0)20 7226 1877


(Click here to send individuals on our Open Performance Management Skills Course)

Performance Management and Appraisal

Click here to go back to tailored training

FreePhoneFreephone: 0808 1234 909

Training Course Accreditation

Communication Skills Trainer Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible,
all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about trainer accreditation

The team:

Impact Factory Brochures

communication skills training brochure


There is a 20% discount on all Early Bird and Late Bookings. The course must be paid for at the time of booking.

(Discount not available if you wish to pay by Invoice)