London Calling! Immerse yourself in an intensive, challenging and rewarding learning experience. Change forever the way you communicate and present to make the impact that you want in business and in life.
Discover and create your personal communication and presentation techniques that work across cultures and countries with an individualised training method.
Reposition yourself as a master of the craft of presenting, pitching, storytelling and persuasion in business. We will help you become an engaging, definitive speaker playing a pivotal role in the success of your organisation.
Communicate with Impact Five-day Elite Course
Equip yourself with the awareness, tools, confidence and energy to create the impact you choose when you choose to create it. Reinforce your leadership, communication and relationship building skills and take huge career strides.
Presentation with Impact Five-day Elite Course
Help your organisation to create a high impact performance culture while supporting your team!
The course and centre staff were so pleasant and accommodating. It was a real experience to meet and enjoy a training course. The course was a real eye-opener and was very informative. - Logistics & Warehouse Manager -
Mark HuttonCoryton Advanced Fuels
The Impact Factory courses have been really useful, not only by helping us to learn some new things about ourselves, but especially by pointing us in the direction of better managing and understanding our staff here in Zug.
If you have any doubts about the suitability of this CPD Accredited Performance Management Course, for yourself or colleagues, please do not hesitate to call us.
We will put you in touch with one of our Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.
Telephone: +44 (0)20 7226 1877
This day focuses on performance management as a continuous process that drives development.
It looks at techniques that recognise and implement solutions to support long-term results.
You will learn how to manage awkward issues and conversations without postponing or sugar-coating them.
And most importantly, we'll help you develop the tools to create a culture of trust and high impact performance.
There will be a considerable focus on the more recent need to manage performance remotely.
We tailor all our courses to reflect the needs of the delegates on the day.
We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.
In pairs, you'll get to explore management experiences and what specifically made them good or bad (or even ugly...)
We'll distinguish between good and bad management practices and begin to unpick the elements that make up outstanding performance management.
A group discussion on why performance management can be hard?
The following factors may be discussed:
We raise the awareness level of everyone in the group and get you very clear about where your personal focus for the day is.
Day To Day Performance Management vs. The Big Appraisal Build Up
We'll look at the reasons some difficult messages don't get said on a day to day basis, or in some cases ever!
We look at why some people avoid dealing with issues as they occur, leaving them to build up until the formal appraisal time.
We examine whether people are able to deliver both individualised support whilst demanding High Performance (rather than only operating in one arena or 'see-sawing' from one to the other).
Most common difficulty: not handling the day-to-day management.
Day to day performance management involves dealing with people's confidence and morale and the feelings that go with that.
Dealing with difficult or tricky people's issues requires confidence in your own ability to handle anything that may come up.
Here are some tools that will help a lot.
We look at defusing over-emotional responses in a supportive way.
This will increase your ability to manage difficult situations and be seen to be consistently managing well.
This is a technique which allows you to ensure your appraisees feel heard and that they themselves are able to get their message across clearly.
It creates respect, builds rapport and defuses potential conflict.
This can be key in balancing the need to be supportive while demanding high performance.
This exercise explores ways of delivering information and feedback and the reactions different approaches cause.
The strategy is a simple one that avoids the negative reactions people have when they feel 'blamed'.
Looking at strategies for giving feedback in a supportive and informative way.
This develops the ability to communicate honestly and openly while 'honouring' other people's styles and diverse points of view.
It enables you to show respect and courtesy to others and builds esteem and relationships.
What motivates an individual's performance?
Discover what motivates your staff and how to incorporate these findings into your communications with them.
A discussion on the value of acknowledging good practice and the power of relevant, specific and timely praise.
You'll identify a recent situation where you made a passive decision.
Then a situation where they actively chose.
A brief discussion on the difference, especially in terms of feelings.
We explore dealing with difficult issues which in the past have included:
Based on your preparation and any insight gained on the day you'll get to plan and rehearse dealing with a difficult issue of your own.
You will receive best-practice ideas from your fellow participants and support and input from the Impact Factory facilitators.
Each person will have an opportunity to say:
An individual Plan of Action identifying your personal take-outs, what you will practise and areas for development.
You will identify what will stop you putting this into practice and what support you need going forward.
We will give out Impact Factory documents to support the course.
You'll get copies relevant hand-outs to remind you of the coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing
This Performance Management Course is limited to eight participants
Open Courses take place at our London training rooms: Suite 121 Business Design Centre 52 Upper Street London N1 0QH
See how to find us for directions, hotels and public transport.
Time: 9.30am to 5.00pm
Standard Cost: £495.00 plus VAT
Book online or call +44 (0)20 7226 1877 or email firstname.lastname@example.org
If you want to book three or more people on to one course, please contact us on 020 7226 1877
Read our booking terms and conditions
To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.
We are so confident in our trainers and the quality of our Performance Management Course that we guarantee it will make an impact.
If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.
Terms and Conditions Apply