Influencing Skills Course

Boost your confidence and create trust between you and the people you want to influence at any level

Influencing Skills Course - CPD Accredited

Our influencing skills training course is designed to help you to get people around you to see things slightly differently.

It will help provide you with the skills and techniques to impact people and influence them to do the things you need them to do.

We focus clearly on the interpersonal, communication and persuasion skills needed to get people to to give you their support.

It's a practical course, which will leave you feeling .

Course Objectives

  • Dynamics of Influencing
  • Spheres of Influence
  • Influencing Without Authority
  • Seeing Their POV
  • Creating Trust
  • Building Stakeholders
  • Focus Your Energy
  • Internal and External Influence
  • Your Personal Strengths

What Our Delegates Say

Digby Wells - Influencing Skills Course

“I have found the training most useful. I have a deeper understanding behind my own and others actions. This understanding allows me to be aware and to continue building my skills going forward”. Duncan Pettit - Unit Manager: Environmental and Legal Services - Digby Wells

Southeastern Railway - Influencing Course

"I would like to thank you for the Influencing Skills course you ran. The content and delivery was excellent and will certainly put into practice what I have learnt." Gregory Clarke - Propulsion, Auxiliary Supply and Power Supply Engineer - Southeastern Railway

Course Content

We tailor all our courses to reflect the needs of the delegates on the day.

We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.

Delegate Input

We will ask why you have come and what you want from the day.

This will enable your trainers to shape the day to your specific needs.

Influencing Definition

We define influencing in small groups.

Then move into a discussion about how people are influenced.

Types of Influencing

A brief look at different influencing arenas and the different types of influencing situations people may find themselves in.

The Other POV

A key piece of work that uses a series of visuals to explore the idea that everyone sees the world differently.

Not only does everyone see it differently, they think their view is the right one, and can't understand why someone does something that in a different way to them.

See What They See

The real skill is being able to see a problem from someone else's vantage point and deal with it from that place.

The other POV gives us a great deal of information that we can use to influence effectively.

It's much quicker than trying to convince the other person that you're right and they are wrong.


To be a successful influencer you need to identify your stakeholders

  • How well you already influence them
  • What they need to be influenced
  • Where you are putting our energies for the most benefit

This section will give you an easy-to-remember grid to help you focus your efforts.

Creating Trust

Here we explore a variety of ways to leverage and hone your influencing skills.

We also look at how to build and grow trust.

Structuring a Message

Sometimes when aiming to influence others, people can become over-wordy, give too much information and stray from the point.

We will show you a clear structure that will help you focus on what's really important when you speak to others.

Spheres of Influence

This is a chance to look at the sphere of people you can influence and see how you can grow this sphere.

Also what measures can you take to influence the people you need to whether you know them or not?

Listening and Responding

We'll practise active listening and responding to achieve a powerful outcome.

We examine the use of agreement, but not compromise, and how to build rapport and find common ground to build on.


Delegates will practise additional tools while looking at specific situations from their own working life.

Personal Take Out

You will have an opportunity to say:

  • What you are taking away from the influencing course
  • What specifically you know you will use
  • Where you will practise

Support Plan

An individual plan of action identifying your personal take-outs, what you will practise and areas for development.

You will identify what will stop you putting this into practice and what support you need going forward.

We will give out Impact Factory documents to support the course.

You'll get copies relevant hand-outs to remind you of the coursework.

Ongoing Support

Two weeks after the course one of your trainers will call to see how you are getting on.

You will have email and telephone access to both of your trainers.

You'll also have access to a course web page containing

  • Handouts used during the course
  • New supportive material
  • Impact Factory PDF documents
  • Recommended reading
  • Links to our favourite videos

Influencing Skills Course

Upcoming London Dates

Talk to us about this

If you have any doubts about the suitability of this CPD Accredited Course, for yourself or colleagues, please do not hesitate to call us.

We will put you in touch with one of the Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.

CPD Accredited  Course

FreePhone Freephone: 0808 1234 909

The Impact Factory

Influencing Skills Course - Impact Factory TrainerCaitlin Shannon
Caitlin has insight, natural warmth and bags of energy to engage with delegates and bring the work to life
Influencing Skills Course - Impact Factory TrainerDom Kracmar
Dom is a firm believer in the Impact Factory ethos of giving people space and time to explore and discover things for themselves.
Influencing Skills Course - Impact Factory TrainerIsabel Pollen
For Isabel it's all about encouraging the best possible outcome for each individual both professionally and personally
Influencing Skills Course - Impact Factory TrainerKatherine Grice
Katherine's skills and passions include Customer Service, Presentation Skills, Public Speaking, Personal Impact and Leadership
Influencing Skills Course - Impact Factory TrainerNaina Oliver
Naina specialises in Communication and Media Skills, Assertiveness and Personal Impact courses, among others.
Influencing Skills Course - Impact Factory TrainerSarah Dawrant
Sarah has warmth, humour, a quick mind and unlimited passion to help people develop by stretching their comfort zones.
Influencing Skills Course - Impact Factory TrainerSheila Neville
'I am both pleased and proud to be involved with a company delivering high-quality training to people who intend to achieve above and beyond their existing capabilities.'
Influencing Skills Course - Impact Factory TrainerTom Bodell
Tom's expertise is in Presentation Skills, Communication Skills and Storytelling. He also has a fondness for Time Management.


This is limited to six participants

Open Courses take place at our London training rooms:
Suite 121 Business Design Centre
52 Upper Street
London N1 0QH

See how to find us for directions, hotels and public transport.

Time: 9.30am to 5.30pm

Cost: £ plus VAT 

Book online or freephone: 0808 1234 909 or email

If you want to book three or more people on to one course, please contact us on 020 7226 1877

Read our booking terms and conditions

Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation

Money Back Guarantee

Attend this Communication Skills Course risk-free

We are so confident in our trainers and the quality of our Course that we guarantee it will make an impact.

If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.

Terms and Conditions Apply

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