Line Management Course

Feel more confident in your ability to manage, encourage and inspire others

Line Management Course - CPD Accredited

Our popular line management course is suitable for newly appointed line managers, and those with experience who want to improve their effectiveness.

It will help you feel more confident in your ability to manage, encourage and inspire others.

This line management training is designed to help you understand and engage with what a line manager is supposed to do.

We'll demonstrate and help you practise tools and techniques that will give you more confidence in your ability to manage others.

Course Objectives

  • Looking at the Line Management Role
  • Getting from Managed to Managing
  • Identifying Unspoken Responsibilities
  • Increasing your Confidence
  • Motivating and Inspiring Others
  • Giving Essential Feedback
  • Practising Effective Delegation
  • Feeding Upward to Your Own Manager
  • Establishing Clear Boundaries
  • Setting and Achieving Goals
Line Management Course - 2 Day

24 Jul to 25 Jul 2019

Price: £850.00 + VAT

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Line Management Course - 2 Day

7 Aug to 8 Aug 2019

Price: £850.00 + VAT

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Line Management Course - 2 Day

19 Aug to 20 Aug 2019

Price: £850.00 + VAT

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Line Management Course - 2 Day

4 Sep to 5 Sep 2019

Price: £850.00 + VAT

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Line Management Course - 2 Day

18 Sep to 19 Sep 2019

Price: £850.00 + VAT

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Line Management Course - 2 Day

1 Oct to 2 Oct 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

16 Oct to 17 Oct 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Line Management Course - 2 Day

4 Nov to 5 Nov 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

20 Nov to 21 Nov 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

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Line Management Course - 2 Day

2 Dec to 3 Dec 2019

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

6 Jan to 7 Jan 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

29 Jan to 30 Jan 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

10 Feb to 11 Feb 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

27 Feb to 28 Feb 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

9 Mar to 10 Mar 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

26 Mar to 27 Mar 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

6 Apr to 7 Apr 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

29 Apr to 30 Apr 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

11 May to 12 May 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

28 May to 29 May 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

8 Jun to 9 Jun 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

25 Jun to 26 Jun 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

6 Jul to 7 Jul 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

22 Jul to 23 Jul 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

3 Aug to 4 Aug 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

19 Aug to 20 Aug 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

7 Sep to 8 Sep 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

23 Sep to 24 Sep 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

6 Oct to 7 Oct 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

21 Oct to 22 Oct 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

2 Nov to 3 Nov 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

18 Nov to 19 Nov 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

1 Dec to 2 Dec 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Line Management Course - 2 Day

14 Dec to 15 Dec 2020

Price: £850.00 + VAT
Pay Today Price: £680.00 + VAT

Select Places Required

Talk to us about this
Line Management Course

If you have any doubts about the suitability of this CPD Accredited Line Management Course, for yourself or colleagues, please do not hesitate to call us.

We will put you in touch with one of the Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.

CPD Accredited Line Management Course

What Our Delegates Say

"I would like to thank you for your help on the Line Management Course. I really enjoyed it and came away with a lot from it. Having a small class of people was great and you have a good attitude towards conducting your training.". Adrian Dyer -Test Team Lead Engineer - BAE Systems Applied Intelligence
"I wanted to take this opportunity to say a further enormous thank you for two very stimulating and useful days. You really do offer something special at Impact Factory. I genuinely feel very lucky to have been able to do the course.". John Halford - Solicitor / Partner - Bindmans LLP
"A Five Star***** Course. I have raved about this course to my company and have encouraged so many of my colleagues to attend! Extremely satisfied and would happily attend courses held by Impact Factory!”. Christopher Downes - Front of House and Events Supervisor - Universal Music Group


Course Content

Our line management courses are tailored to reflect the needs of each delegate.

We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.

What is Line Management

A brief discussion of the line management role to set the scope for the day.

The Line Management Journey

In small groups, delegates will discuss the times and places in their lives when they managed things successfully, and the skills and resources they used.

Managed to Manager

As a group, delegates offer their thoughts on the differences between being managed and managing.

Stepping Up

What qualities or resources do you need to step up into line management?

Delegates work in pairs to identify and then highlight three qualities they already have and acknowledge their best quality to the room.

Delegates will also identify a key quality they would like to develop over the two days.

Things They Don't Tell You

Here we take a look at all the things line managers are responsible for, including those that aren't necessarily in the job description!

They include:

  • key performance indicators
  • health and safety
  • quality and environmental responsibility

It's all these extra things that can make promotion to line manager seem more of a curse than a blessing.

Hands-On vs Hands-Off

We look at the spectrum of management styles from micromanaging to being completely hands-free.

We'll examine how to identify the ways in which your team members prefer to be managed.

Response Styles

Different managers respond to similar situations completely differently.

We will explore a variety of ways to respond to your team members to find what’s helpful and what gets in the way of communication.

This is an introduction to Coaching styles we explore in-depth on day-two.

Wheel of Empathy

We will look at the verbal and non-verbal clues that help you to read others

We will then practise adapting your own behaviour to help you communicate more effectively.

Motivation

We will look motivators and what motivates people.

We'll then examine what motivates you and your team members.

Preparation for day-two

Identify a live issue you have which you’d like to explore or one from the past you’d like to revisit and unpick.

Day two

Delegation

Delegation is one of the most important aspects of effective line management.

We'll explore how to avoid holding on to familiar work instead of getting to grips with managing.

We'll look at different ways of delegating and understanding the difference between doing it yourself, telling or coaching.

Questions

Part of a managers job is to ask questions, encourage and listen well.

Questions used as part of delegating can range from curiosity to the third degree.

Here you'll practise a range of questioning techniques.

Feedback Finesse

We'll unpick why line managers can avoid giving feedback.

You will learn how to prepare for regular feedback conversations.

Then we will practise with your real-life scenarios to build confidence.

I Noticed That...

We’ll discuss a simple model that pre-empts difficulties and patterns of behaviour.

Blame vs Effect of Behaviour

This exercise shows how you can avoid finger-pointing and blame in order to comprehensively resolve a difficulty.

Deliberate Misunderstanding

This is a fun exercise for dealing with obtuse or difficult people!

It demonstrates how hard it can be to get your point across in the face of other people either misunderstanding you or choosing to make it difficult for you.

Pushback

Delegates will look at what’s needed to push back when there’s pressure from above and pressure from the team.

Personal Style

You'll be asked to acknowledge what you know you do well and you'll get feedback from your colleagues on what they think works about you.

Everyone will get handouts to remind them of the coursework, including our memorable visual cue cards.

Ongoing Support

Two weeks after you attend our lime management course one of your trainers will call to see how you are getting on.

You will have email and telephone access to both of your trainers.

You'll also have access to a course web page containing:

  • Handouts used during the course
  •  New supportive material
  •  Impact Factory PDF documents
  •  Recommended reading
  • Links to our favourite videos


Line Management Course

The Impact Factory
Line Management Team

Line Management - Impact Factory TrainerBill Sheehan
At Impact Factory Bill specializes in Presentations Skills, Personal Impact, Assertiveness and Customer Service and he’s brilliant at Forum Theatre
Line Management - Impact Factory TrainerJames Waters
James specialises in Presentation Skills, Assertiveness, Personal Impact, Facilitation, Influencing and Negotiation among many courses he is involved in.
Line Management - Impact Factory TrainerKatie Kensit
Katie she is passionate about helping others find their spark and enthusiasm by building confidence and embracing individual positive strengths.
Line Management - Impact Factory TrainerKaty Miller
Katy's fascination with the interplay between our external and internal lives has found expression through the Impact Factory's ethos and methods of working.
Line Management - Impact Factory TrainerOttillie Parfitt
Ottillie draws on her considerable skills and creative background in her work with Personal Impact, Presentation and Customer Service.
Line Management - Impact Factory TrainerSarah Creevey
Sarah trains across all areas, and has a particular interest in Line Management, Presentation Skills, Powerpoint and Assertiveness
Line Management - Impact Factory TrainerSheila Neville
'I am both pleased and proud to be involved with a company delivering high-quality training to people who intend to achieve above and beyond their existing capabilities.'
Line Management - Impact Factory TrainerTom Bodell
Tom's expertise is in Presentation Skills, Communication Skills and Storytelling. He also has a fondness for Time Management.

Venue: Line Management

This Line Management is limited to eight participants

Open Courses take place at our London training rooms:
Suite 121 Business Design Centre
52 Upper Street
London N1 0QH

See how to find us for directions, hotels and public transport.

Time: 9.30am to 5.30pm

Standard Cost: £850.00 plus VAT 

Book online or freephone: 0808 1234 909 or email enquiries@impactfactory.com

If you want to book three or more people on to one course, please contact us on 020 7226 1877

Read our booking terms and conditions

Related Case Studies

Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation

Money Back Guarantee

Attend this Line Management Course risk-free

We are so confident in our trainers and the quality of our Line Management Course that we guarantee it will make an impact.

If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.

Terms and Conditions Apply

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