Communication Skills

Dale Carnegie’s famous communication self-help book is still a wonderfully resonant read.

This international bestselling book is all about those moments when we ‘know’ something without knowing why. Here Malcolm Gladwell explores the phenomenon of ‘blink’, showing how a snap judgement can be far more effective than a cautious decision. By trusting your instincts, he reveals, you’ll never think about thinking in the same way again.

Joe Navarro, one of the leaders in nonverbal behaviours, demonstrates how to modify your subconscious statements to your greatest advantage and also read what other people are ‘saying’ nonverbally.

“Influence”, the classic book on persuasion, explains the psychology of why people say “yes” – and how to apply these understandings. Dr. Robert Cialdini is the seminal expert in the rapidly expanding field of influence and persuasion.

What people say is often very different to what they think or feel. Now you can learn to read others people’s thoughts by their gestures. It sounds implausible, but body language is easy to pick up and fun to use. 

Using 40 years of groundbreaking research, Paul Ekman explores why and when we become emotional and what happens when we do – the external signs and facial expressions. So much of what we communicate is non-verbal. In this very practical book, Paul Ekman helps the reader to observe the underlying, concealed emotions that we can observe in those around us, and understand why our bodies react in the ways they do.