The whole idea of being people skilled is knowing or finding how to bring out the best in others in any situation, rather than their worst. By mastering these eight essential people skills you dramatically increase your chances of achieving the best outcomes out of your interactions and business challenges.
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Role Play in training is a much maligned art form. Most people have had a bad experience of poorly run role play and want nothing to do with it.
In the hard world of business, 'soft skills' seems such a squishy term for one of the essential competencies people need in order to be successful: interpersonal aptitude.
Why you should be wary of anything that offers a quick solution to people skills issues by putting everyone through a sheep dip programme. It makes the case for slower, but more effective personal development.