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Master the skills required to influence and negotiate like a professional!
Great course. The trainers were amazingly knowledgeable and insightful and complement each other. I really enjoyed the dynamic of the lovely people I met.
Karen Nicholson - Group Communication Investment Manager - Grand Union Housing
Thank you. I can indeed confirm I have used the tools taught in the course since! They have been very useful. It was a very good two days.
Oliver Sweeney - In-House Counsel - PhonepayPlus Ltd
I was able to understand that not all people work the same as I do, and to go into a conversation/meeting etc knowing my audience a little better and adapting my communication to suit them!
Emma Bowdrey - UK E-Commerce Business Development Manager - Tech Data Limited
If you have any doubts about the suitability of this CPD Accredited Influencing and Negotiation Course, for yourself or colleagues, please do not hesitate to call us.
We will put you in touch with one of our Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.
Telephone: +44 (0)20 7226 1877
Our influence and negotiation skills course will improve your ability to influence and negotiate.
We will expand your capacity to influence internally as well as externally and to deal with tricky negotiations.
We will give you the opportunity to work with a variety of tools and techniques to see what works for you and what best suits your personal style.
Two days allows plenty of time to cover all the material and then have lots of time to practice.
This influencing and negotiation course is tailored to reflect the needs of the delegates on the day.
We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.
Introduction by Impact Factory on our style of working.
Here you will be asked why you came and what you would like from the day.
This will enable your trainers to shape the workshop to your specific needs.
Building on your preparation, delegates define influencing in small groups.
This moves into a discussion on how people are influenced.
A very brief look at different influencing arenas and types of negotiations people may find themselves in.
An exercise that highlights exactly how hard it can be to influence another person…
What skills and qualities does a good influencer need?
How can we use aspects of the dynamics of communication to increase the choices people have around influencing?
Here we will also introduce the idea of covert vs overt influencing and negotiation.
Not everyone sees things the way you do.
Not only does everyone see it differently, they think their view is the right one.
The first real influencing skill is being able to see a problem from someone else's vantage point and deal with it from that place.
Seeing the situation from their point of view and working from there to influence them is much quicker than trying to convince the other person of your view.
This simple listening and responding exercise can have a powerful outcome.
We examine the use of agreement, but not compromise, to diffuse conflict and 'charged' situations, and to move things forward.
This exercise builds on the View from the Other Side work.
This exercise looks at what we call 'situational status' rather than hierarchical status.
We demonstrate how to deliberately raise and lower your status to stay in charge of and/or to influence a situation.
This can affect the outcome of conversations, meetings and negotiations, whether face to face or on the phone.
This is a model which gets a message over clearly and concisely and is particularly useful if there is the tendency to increase the number of words as the level of personal discomfort increases.
We will help you identify your own influencing strengths and qualities.
Then you will get positive feedback from your fellow participants on what they perceive as your strengths and /or what they have seen you do that works for you.
Here we will look at tricky situations you have encountered.
We will look at how you could have got to a different, more satisfactory outcome.
We start with a review of the takeouts from day one.
Next, are a series of exercises designed to help ensure better outcomes.
A simple model that's useful in trying to pre-empt difficulties or bring a tricky situation to someone's attention in a neutral, non-judgemental way.
We look at two approaches and the knee-jerk reactions that are commonly caused by blame.
Concentrating on the effect of something that has (or hasn't) been done can avoid this, and so allow situations to move forward.
This is a quick exercise that looks at how changing your attitude can have a significant impact on how people respond to you.
Here we look at delivering effective messages and at taking charge of the influencing arena by communicating clear surface and underlying messages.
On flip charts, each person to list what rules they follow.
Outline a personal negotiating strategy that will maximise your effectiveness as a negotiator.
This is a chance to practice negotiating in a stop-start fashion.
Delegates will now start to focus on their own specific situations.
Here we explore a variety of negotiation techniques to suit individual styles and situations.
Here we work on the personality or social styles that you find difficult to influence or negotiate with.
We will look at your individual situations and give you the opportunity to practise all the techniques covered in the day.
Each person will have an opportunity to say:
We will give out Impact Factory documents to support the course.
You'll get copies relevant handouts to remind you of the coursework.
Two weeks after the influencing and negotiation course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing
This Influencing and Negotiation Course is limited to ten participants
Open Courses take place at our London training rooms: Suite 121 Business Design Centre 52 Upper Street London N1 0QH
See how to find us for directions, hotels and public transport.
Time: 9.30am to 5.00pm
Standard Cost: £895.00 plus VAT
Book online or call +44 (0)20 7226 1877 or email firstname.lastname@example.org
If you want to book three or more people on to one course, please contact us on 020 7226 1877
Read our booking terms and conditions
To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.
We are so confident in our trainers and the quality of our Influencing and Negotiation Course that we guarantee it will make an impact.
If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.
Terms and Conditions Apply