Communicate with Impact

Course Objectives and Contents

Our central and guiding focus is to constantly reinforce your confidence by concentrating on what already works about you and developing those qualities and skills.

This five-day programme is a journey that begins by developing your self-awareness, exploring the dynamics and techniques of effective interpersonal communication and how to make the impact you want while building relationships and presenting. 

Objectives

• Developing awareness of how you create an impact
• Understanding how communication dynamics work
• Knowing what already works about you
• Developing skills as a leader and presenter
• Creating clear, compelling key messages
• Challenging what you currently do as a communicator
• Developing excellent listening behaviours
• Exploring influencing skills
• Dealing with difficult messages and handling crises
• Gaining practical presenting tools and techniques
• Managing nerves
• Making an Impact as a presenter
• Coaching sessions (one-to-one)
• Building confidence and more confidence

Our Communicate with Impact course offers you the benefit of:

• Our most experienced senior training consultants throughout the week
• A small group, with a maximum of eight delegates
• Three coaching sessions:  one before the course, one during and one after
• An International clientele where you will meet peers from across the globe
• Training rooms based in London with access to all that this city offers
• A welcoming and warm environment with a friendly support team
• Fully interactive sessions where you will practise an extensive range of new skills
• Extra activities throughout the week
• Content tailored to each individual delegate as the week progresses
• Exceptional individual support
• An in-depth post-course resource page

On your first morning, you will be welcomed by one of Impact Factory’s founding Directors, and members of our ‘Home Team’, who will help you settle in before the course begins.

Communicate with Impact Course Programme

Day 1: The Dynamics of Communication and Gaining Self-Awareness
Day 2: Influencing Skills
Day 3: Delivering Difficult Messages and Managing Perception
Day 4: Presenting Skills
Day 5: Individual coaching sessions and bringing the whole week together

        Each day will be punctuated with energisers designed to refresh and enliven your concentration and

        aid learning.

        Everything we do is participative and interactive.

        There will be work in pairs, small group work, games, processes and exercises designed to

        stimulate, challenge and develop people's knowledge and skills.

Day One - Communication is Key

         To become an exceptional communicator you need to have an awareness of the impact you make.

         We unpick the key elements of how communication works.

         Then there’s a look at your communication style and what already works.

         You will raise your awareness of how you make an impact.

         We explore how to create clear, compelling messages.

         Finally, you will be practising new skills and techniques that will make the impact you want.  

Day Two - Influencing as an Exceptional Communicator

         You will use the understanding and skills from Day One to become a better influencer.

         Here you will step up your leadership skills and look at overt and covert influencing.

         We explore how to influence when you have no direct authority.

         We also look at understanding your key stakeholders and seeing things from other people’s

         points of view.

         You will develop your ability to motivate and inspire others and gain buy-in.

Day Three - Conflict and Delivering Difficult Messages

          Every great communicator has to be able to manage conflict effectively.

          Here, we look at how to deliver tricky messages while maintaining positive relationships.

          You’ll identify situations where your communication could have been better and how to address

          that.

          You’ll get to practise a range of new techniques using Forum Theatre.

          We look at how to move things forward using productive feedback.

Day Four - Presenting with Flair

A key factor of communication and leadership is being a dynamic and secure presenter.

You will gain an in-depth understanding of the arenas in which presenting takes place.

We explore what happens in front of an audience and how to manage your nerves.

We'll reinforce some of the principals of effective presentation, including:

• Making a presentation in under 30 seconds
• Putting across a clear message
• Using passion to present
• Structuring your presentation support material

You will develop your ability to engage with audiences and build your confidence.

Day Five - Individual Coaching and Putting It All Together

Each delegate will have an in-depth individual coaching session.

Working in small groups, you will consolidate the work of the week.

A Plan for Going Forward

As part of the wrap-up, we will re-visit each delegate’s Personal Communication Style - What do you now know works for you?

You will finalise a Plan of Action to take the work of the course back into your workplace.

You will be issued with relevant hand-outs to remind you of the Communication with Impact Coursework, including our memorable visual cue cards.

You will also have access to a personalised post course web page, giving access to the extensive material and imagery of the week.

Communicate with Impact is CPDSO Accredited and you will receive a Certificate of Completion at the end of the programme.