Communication Skills Training

We are now running tailored training face to face.
We are also offering fully remote training.
And hybrid training, with some
delegates in person and some attending via zoom.

Mis-communication is Normal

Something we are fond of quoting here at Impact Factory. It's obvious as soon as you think about it that all communication is subject to a certain amount of misunderstanding.

What we do here is to help people reduce the chances of misunderstanding to a minimum.

Better Communication Skills

All Businesses talk about needing better communication skills, but often don't know exactly what that means or they don't know how to go about making it happen.

And without doubt, unless you are a company of one, at some point or another, communication will go awry through no one's fault or intention - it's just the way it happens.

Communication Skills Training

The cornerstone of all business is good communication.

At Impact Factory we help people become more effective, more confident and more dynamic communicators.

Effective training on communication makes for effective business.

Our Communication Skills Training can be tailored as an in-house management programme to address specific issues within your company, or you can attend one of our Communication Skills Courses.

When it comes to communicating under pressure you can’t be anyone other than yourself.

Personal Style

That’s why we’re big on personal style.

Most people in business think they communicate pretty well, and in our experience, that's generally true.

However, good communication skills have to be developed, honed and added to on an on-going basis.

They are at the heart of interpersonal skills and the greater people’s awareness of how it all works, the more effective their communication will be.

When Communication Goes Wrong

Here’s where people’s communication skills can go awry:

  • When they have to deliver a difficult message
  • Handle conflict
  • Give ‘bad news’
  • When they get wrong-footed
  • Face potential humiliation
  • Feel misunderstood
  • Or get really surprised by someone else's behaviour

That’s the point where Impact Factory can make a real difference in the way people develop their communication skills.

Effective Communication Skills Training

We deal with training on communication skills by unpicking what happens - if you know how the dynamics work, you can be in charge of them.

Then you can choose from a whole range of tools and techniques that fit your personal style.

We're big on personal style because when it comes to communicating under pressure you can't be anyone other than yourself.

Therefore, we like to develop the communication skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.

Tailored and In-House Communication Skills Training

If your business has groups of people who simply have to communicate more effectively, then giving them training on communication skills may be just what you need.

You might have pockets of 'them and us': marketing vs finance, IT vs admin, HR vs operations, consultants vs full-time staff.

You might have cross-functional or virtual teams whose ability to communicate effectively is vital.

To find out more call us on:

+44 (0)20 7226 1877

Or you can email us at:

(Click here to send individuals on our Open Course for Communication Skills)

Communications Training Skills

Talk to us about
Communication Skills Training

If you want to know more about our Communication Skills Training and its suitability for you or your company call us on:

+44 (0)20 7226 1877

You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.

Training Course Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about Trainer Accreditation