Communication Skills Training

Effective Communication Skills

At Impact Factory we help people become more effective, more confident and more dynamic communicators. Effective communication makes for effective business.

The cornerstone of all business is good communication.

Our Communication Skills Training can be tailored as an in-house management programme to address specific issues within your company, or you can attend one of our Communication Skills Open Courses in London.

You could also try our Elite Five Day Communication with Impact Workshop

"I'm still speechless. Within one working week, a level of mutual trust had developed that still moves me as I am writing this. Over the five days, I was shown the DNA of communication, it was the decoding of a blueprint with all its levers, bolts and details. The exact opposite of clumsy selling and practising of behavioural recipes"

 Martin Geyer - HR Governance EU - BASF

Communication Skills Training

When it comes to communicating under pressure you can’t be anyone other than yourself. That’s why we’re big on personal style.

Most people in business think they communicate pretty well, and in our experience, that's generally true.

However, good communication skills have to be developed, honed and added to on an on-going basis.

They are at the heart of interpersonal skills and the greater people’s awareness of how it all works, the more effective their communication will be.

Here’s where people’s communication skills can go awry: when they have to deliver a difficult message, handle conflict, give ‘bad news’; when they get wrong-footed, face potential humiliation, feel misunderstood or get really surprised by someone else's behaviour.

That’s the point where Impact Factory can make a real difference in the way people develop their communication skills.

Effective Communication Skills Training

We deal with communication skills training by unpicking what happens - if you know how the dynamics work, you can be in charge of them.

Then you can choose from a whole range of tools and techniques that fit your personal style. We're big on personal style because when it comes to communicating under pressure you can't be anyone other than yourself.

Therefore, we like to develop the communication skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.

Tailored and In-House Communication Skills Training

If your business has groups of people who simply have to communicate more effectively, then giving them communication training may be just what you need.

You might have pockets of 'them and us': marketing vs finance, IT vs admin, HR vs operations, consultants vs full-time staff.

You might have cross-functional or virtual teams whose ability to communicate effectively is vital.


To find out more

Call us on:                                 +44 (0)20 7226 1877

Freephone:                                0808 1234 909

Or email:                          


Communication Skills Training

FreePhoneFreephone: 0808 1234 909

Impact Factory Brochures

communication skills training brochure


The Communication Skills Training Team


Talk to us about Communication Skills Training

If you want to know more about our communication skills training and its suitability for you or your company call us on:

Freephone Impact FactoryFreephone: 0808 1234 909

You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours.


Communication Training Options

One or two-day Communication Skills Open Courses

Elite five-day Communicate with Impact programme

Tailored Communication Skills training for groups

One to one Executive Coaching

Communication Skills Training Formats

Our Communication Skills Training comes in many formats from one-to-one and open courses, through to fully tailored company wide programmes.

We can run communication skills training at your premises, any third party venue or at our own London Training Suite at the Business Design Centre in Islington.

Communication Skills Training Accreditation

Communication Skills Trainer Accreditation

To ensure that the communication training we provide is of the highest quality, offering the best professional tuition possible,
all our Communication Trainers are evaluated and accredited.

Our Communication Training is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.





This price is only available if you are paying by card or transfer at the time of booking.

If you wish to pay by Invoice you will be charged the full price.