London Calling! Immerse yourself in an intensive, challenging and rewarding learning experience. Change forever the way you communicate and present to make the impact that you want in business and in life.
Discover and create your personal communication and presentation techniques that work across cultures and countries with an individualised training method.
Reposition yourself as a master of the craft of presenting, pitching, storytelling and persuasion in business. We will help you become an engaging, definitive speaker playing a pivotal role in the success of your organisation.
Communicate with Impact Five-day Elite Course
Equip yourself with the awareness, tools, confidence and energy to create the impact you choose when you choose to create it. Reinforce your leadership, communication and relationship building skills and take huge career strides.
Presentation with Impact Five-day Elite Course
Master the Ability to Coach and Mentor - Help your team to exceed their own expectations!
Enjoyed the day and your delivery style was spot on for this course. Nice to be in a group that wasn't filled with 'cynical coppers' and the diversity of the group really made the day not only interesting to me but beneficial in my own development.
Rae Jiggins - British Transport Police
A very different approach to training to those I've been used to and for me it was much better than the traditional classroom-based learning I've done in the past.
Jeremy Elson - Burton Safes
If you have any doubts about the suitability of this CPD Accredited Coaching and Mentoring Course, for yourself or colleagues, please do not hesitate to call us.
We will put you in touch with one of our Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.
Telephone: +44 (0)20 7226 1877
Our coaching and mentoring training course is for people wishing to develop their coaching or mentoring skills at any level of business.
We aim to give you clear insight and understanding of the dynamics that happen between people when they work one-to-one.
The temptation when coaching or mentoring someone is to provide solutions to problems or difficulties.
We will help you find ways to hand the issues back and encourage them to find the solutions for themselves.
We tailor all our courses to reflect the needs of the delegates on the day.
We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.
Increasingly people are being asked to use coaching skills when managing people.
You can't tell people what you want them to do and expect they'll do it.
You need to coach to get the best out of each individual.
These tools and techniques will be useful whether you are asking someone to take on a new task:
Following up when someone hasn't done what you've askedWorking with a colleague who may be at odds with your approachHandling conflict between colleagues or between you and someone elseEnsuring goals are metHelping and supporting when someone is struggling or having a difficult time
In short, learning to use coaching skills requires a bit of practice but even in the short term will produce excellent results.
Discussion on the advantages of coaching/mentoring as a tool in business:
What do you think it is?Why have it?Are there any rules around coaching/mentoring?What are the pluses?The pitfalls?What are you looking to achieve with a coaching/mentoring programme?Discussion on 'You as a Role Model'
Some suggested roles of a mentor are:
Participants will further develop these roles, as they are perceived within your company.
What roles do they currently play and where do they need to develop?
Relationships that provide the backbone to a good coaching/mentoring relationship are built on trust and mutual cooperation.
Wanting the mentee to succeed requires a generous and positive spirit.
Success depends on this attitude being present.
Catch people doing things right and praise and acknowledge their actions and achievements
Giving and receiving feedback is a skill that can make or break the relationship.
Agreements need to be established as to confidentiality within the relationship.
Establishing these agreements from the start will help establish a relationship of trust and facilitate the mentoring process for both parties.
These exercises help with a whole variety of issues:
What is it feeding?
Feedback often says more about the person giving the feedback than the person receiving it.
We will tend to notice things that are not working in accordance with our own belief system and our idea of what is 'right' or 'wrong.'
Awareness of what you are feeding and why is the key to being an effective mentor.
There will now be a series of pairs exercises with a variety of tools and techniques people can use as mentors/coaches.
Not all of these will be done, only those that are determined to be useful for the group.
An exercise to develop a crucial skill in a mentoring relationship: how to spot when you have overstepped the mentee's boundaries and they haven't told you.
An advanced listening skill that is crucial to give mentor's objectivity in being able to separate emotion from fact.
A tool to calm down difficult confrontations.
This skill is great for moving things forward.
Understanding the difference in using You, I or We statements in order to get away from blame and making someone wrong.
This helps people get to a place where mutual solution-finding is created.
Everyone has a different style of communicating.
Some we find easy to work with, some difficult.
This exercise looks at the styles people find most difficult to work with and what they can do to make it easier for themselves
The temptation when mentoring someone is often to provide the solution to their problem or difficulty.
This looks at ways to hand the issue back to the person and help them find the solution for themselves.
Hints and tips to provide guidelines and best practise for mentors.
What do you know you will be bringing into the Coaching and Mentoring arena?
What do you want to do next - Buddy up with each other? Support Group?
How do you want to take your learning forward?
We will give out Impact Factory documents to support the course.
You'll get copies relevant hand-outs to remind you of the coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing:
This Coaching and Mentoring Course is limited to eight participants
Open Courses take place at our London training rooms: Suite 121 Business Design Centre 52 Upper Street London N1 0QH
See how to find us for directions, hotels and public transport.
Time: 9.30am to 5.00pm
Standard Cost: £495.00 plus VAT
Book online or call +44 (0)20 7226 1877 or email firstname.lastname@example.org
If you want to book three or more people on to one course, please contact us on 020 7226 1877
Read our booking terms and conditions
To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.
We are so confident in our trainers and the quality of our Coaching and Mentoring Course that we guarantee it will make an impact.
If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.
Terms and Conditions Apply