Delegate - Tom Mace - Warehouse & Transport Team Leader
Company - Fuller Smith and Turner P.L.C
Tom attended our Line Management Course
on 28th and 29th September 2016
I have now a better understanding of the situations and a much better way to approach them.
Being able to ask better questions, open questions like tell me…or explain to me… has been very valuable, especially in the disciplinary context.
Being able to delegate the work using the coaching technique with the team has proven beneficial as it is now making my daily list of things to do smaller, therefore my life easier"
The course was run by