Delegate - Amanda Cadden - Project Manager MIS
Company - Basingstoke and Deane Borough Council
Amanda attended our Change Management Course on 17th January 2017
"I had such a good feeling about it from the moment I walked in.
Attending a training event at a dedicated training venue makes such a difference from the good old anonymous hotel conference room!
Immediately, your colleague welcomed me, pointed me to the refreshments and introduced me to other delegates on our training course and other courses, I felt very relaxed.
I have attended (and delivered) many training events over the years and I have to say I enjoyed this one the most!
You guys obviously know your stuff about change management and other topics.
You were able to be flexible to meet the requirements of the group, which was fantastic.
The key things I learned and which I have taken away and put into practice are about how people need communication and information, so as to avoid them ‘filling in the gaps’, how people feel when circumstances are not clear.
You fostered an environment within which members of the group could support each other in their change endeavours and I enjoyed being able to help my ‘buddy’ to see her circumstances differently.
I came away feeling energised and enthused and having met some fantastic people!"
The course was run by