Communicating More Assertively - ACCA

Communicating More Assertively

ACCA (the Association of Chartered Certified Accountants) is the global body for professional accountants.

They offer business-relevant, first-choice qualifications to people of application, ability and ambition around the world who seek a rewarding career in accountancy, finance and management.

ACCA support 131,500 members and 362,000 students throughout their careers, providing services through a network of 82 offices and centres. Impact Factory's Tina Lamb has been working with ACCA for a number of years, developing communication within the organisation, particularly around delivering difficult messages and becoming more assertive.

Within any organisation there will always be a range of disparate personality types; inevitably some people will find certain types easy to communicate with and others can seem more difficult.

Impact Factory design their courses to help delegates find ways to improve their choices in a variety of tricky situations.

Our training is not about personality transplants but rather is a much subtler look at ways to set clearer boundaries and thus enable participants to become much better communicators.

One of the most important factors in the success of our programmes is the delegates' openness and willingness to try different tools and techniques.

This has kept the Programme evolving and is much appreciated by the trainers.

Whether working with individuals from the UK or other parts of Europe, the commitment has always been the same.

Impact Factory has many large global clients so the company is used to managing cultural differences in the ways that people communicate.

We hope very much to continue to develop our work with ACCA.

By continuing our relationship, we will gain a much better understanding of any issues they bring to us and therefore provide even more effective in-house training.

If you would like to talk to us about our

Assertiveness Training

or any of the other professional personal development work we do, call us on

+44 (0)20 7226 1877

or e-mail us at 



Assertiveness Training

FreePhoneFreephone: 0808 1234 909

The team:

Training Course Accreditation

Communication Skills Trainer Accreditation

To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible,
all our Open Courses are evaluated and accredited.

This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

Read about trainer accreditation

Impact Factory Brochures

communication skills training brochure


There is a 20% discount on all Early Bird and Late Bookings. The course must be paid for at the time of booking.

(Discount not available if you wish to pay by Invoice)