London Calling! Immerse yourself in an intensive, challenging and rewarding learning experience. Change forever the way you communicate and present to make the impact that you want in business and in life.
Discover and create your personal communication and presentation techniques that work across cultures and countries with an individualised training method.
Reposition yourself as a master of the craft of presenting, pitching, storytelling and persuasion in business. We will help you become an engaging, definitive speaker playing a pivotal role in the success of your organisation.
Communicate with Impact Five-day Elite Course
Equip yourself with the awareness, tools, confidence and energy to create the impact you choose when you choose to create it. Reinforce your leadership, communication and relationship building skills and take huge career strides.
Presentation with Impact Five-day Elite Course
Boost your confidence and skills when dealing with people and discover a new self-assured you!
Being part of the assertiveness course was like a different world, one that I have since made sure I am actively living in. So thank you, I have recommended it to almost all friends and colleagues.
Farah Hasson - Policy Support Officer - Consumer Council for Water
It was a fantastic day and very useful. I have been busy putting my training into practice. In fact, a colleague commented that I was ‘very assertive (but in a good way)’ in a meeting with some senior managers last week!
Joanne Lewsley - Editor - Content Consultants
The course opened my eyes for a lot of new ideas. I am really excited about the impact these are already having on my life. I loved the format of it. Instead of a lecture, we got to play: enter different situations and try out various roles, attitudes and mental states in them. Speak of impact...
Radoslava Leseva - Software Developer - DiaDraw
If you have any doubts about the suitability of this CPD Accredited Assertiveness Course, for yourself or colleagues, please do not hesitate to call us.
We will put you in touch with one of our Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.
Telephone: +44 (0)20 7226 1877
This course covers all the material from the one-day assertiveness training, plus it gives you more time to practise new behaviours, tools and techniques.
Tackle the frustration, resentment and stress that being too accommodating can create and find simple, practical, doable things that will work for you.
Learn the 'Art of Saying No' and get more opportunities to build your confidence and skills to become more of who you really are.
We tailor all our courses to reflect the needs of the delegates on the day.
The course will include many of the exercises listed below, and any additional material the trainers feel is relevant.
This is a chance for delegates to tell us why they have come to us and what they would like out of the two days.
Here we will run a short, gentle exercise to begin the day that looks at how small changes can create unrest in all of us.
This also aims to put people at ease.
This exercise specifically recreates the feelings that we have when we have to do something we find particularly difficult.
For instance what happens to you when you are in an uncomfortable or new situation?
We then look at the ingrained behaviours associated with those feelings.
A chance to explore the messages people heard growing up that have reinforced their non-assertive behaviour.
Here we help identify the assumptions individual participants make about other people and look at how that can affect how any communication then happens within the context of their own situations.
This set of exercises looks at situational, rather than hierarchical status.
We'll demonstrate that it isn't always necessary to be assertive in order to get your message across.
You will learn to lower and raise your status depending upon the situations you are in, in order to change the outcome of the interaction.
You'll see how a change of behaviour can be an easy way of not getting involved in other people's agendas.
We use a powerful visual model to explain the behaviours that happen when people are under stress:
Under stress, we all narrow our focus to the first two and lose sight of the third.
In pairs, delegates will identify the everyday ways in which they are 'nice'.
You will then identify some of the things are not serving you well:
And the ways in which being nice does serve you:
Two exercises which deal with conflict resolution and defusing potential arguments.
We look at the reasons for conflict and ways to build bridges between people.
This section deals with personal space boundaries as well as internal issues that people would rather not talk about.
It is particularly useful for people who have a hard time saying 'No'.
And for people who can't set priorities because of other people's demands.
Using your own material we will look at some of your more common difficult situations.
You will work on other choices you could make to create a different outcome.
You'll be asked to identify at least one thing you are taking away from day one of this course.
You will choose one thing you will practise on the evening of day one.
We will also ask you to think about specific situations or people that you find tricky in your day to day lives.
Delegates are given the chance to share any thoughts or revelations which may have happened following day one of the course.
We will discuss what they managed to practise from yesterday and what the effects of it were.
An opportunity to look at all of the things which have been heard, read or stumbled upon in our lives which give us rules around being nice:
"If you can't say anything nice don't say anything at all""Nice little girls are seen and not heard"
This exercise is designed to demonstrate to delegates that even when offered wider latitude in choices of behaviour, we will revert to type and do what we normally do.
Here we will have a play around with some of the language we tend to use when trying to be nice and helpful.
Examples of this might be:
We will talk you through a short visualisation of you at your most accommodating.
Then we will take you through a second visualisation of you at your most nasty.
There will be an opportunity to have some fun drawing both versions.
A chance to play out your real-life situations with the group and to 'mess around' with the options available to them.
This is also an opportunity for the delegates to share best practise as well as the two trainers offering up suggestions.
When you try out something new in a training room, the likelihood of your using it in the outside world is much higher.
Delegates are given the chance to write or draw how they see themselves as a complete, balanced and assertive human being.
There will then be an opportunity for you to present this to the rest of the group.
Here you'll identify some of the things you know you already work for you and the others add to this list of positives.
When we play to our strengths the negative stuff tends to fall away and we operate from a much more productive place.
Each person will identify:
We will give out two Impact Factory documents to support the course.
You'll get copies relevant hand-outs to remind you of the coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing:
This Assertiveness Course is limited to eight participants
Open Courses take place at our London training rooms: Suite 121 Business Design Centre 52 Upper Street London N1 0QH
See how to find us for directions, hotels and public transport.
Time: 9.30am to 5.00pm
Standard Cost: £895.00 plus VAT
Book online or call +44 (0)20 7226 1877 or email firstname.lastname@example.org
If you want to book three or more people on to one course, please contact us on 020 7226 1877
Read our booking terms and conditions
To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.
We are so confident in our trainers and the quality of our Assertiveness Course that we guarantee it will make an impact.
If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.
Terms and Conditions Apply