Build your confidence in your ability to handle others and feel better about yourself
The original "too nice for your own good" Assertiveness Course
It focuses on choice and understanding that you have more choice than you think.
It's a practical course which will help you feel more confident in your ability to deal with pushy people.
We look at how you can make easy changes in your behaviour so that you will no longer feel pressurised into doing things you’d rather not do.
|Click here for 2 Day Course|
The idea is to feel better about saying 'no' without having to change who you are.
- Dealing with Feelings
- Setting Boundaries
- Giving Clear Messages
- Closing Conversations
- Increased Confidence
- Tools You Can Use
- Difficult People and Situations
- The Art of Saying No
- Moving Things Forward
- Managing Conflict
What Our Clients Say:
"Being part of the assertiveness course was like a different world, one that I have since made sure I am actively living in. So thank you, I have recommended it to almost all friends and colleagues."
Farah Hasson - Policy Support Officer - Consumer Council for Water
"It was a fantastic day and very useful. I have been busy putting my training into practice. In fact, a colleague commented that I was ‘very assertive (but in a good way)’ in a meeting with some senior managers last week!"
Joanne Lewsley - Editor - Content Consultants
"The course opened my eyes for a lot of new ideas. I am really excited about the impact these are already having on my life. I loved the format of it. Instead of a lecture, we got to play: enter different situations and try out various roles, attitudes and mental states in them. Speak of impact..."
Radoslava Leseva - Software Developer - DiaDraw
We tailor all our courses to reflect the needs of the delegates on the day.
We will include many of the exercises listed below, and any additional material that the trainers feel is relevant.
We all have strong feelings when we have to do something we find particularly difficult.
For instance, what happens when you are in an uncomfortable or confronting situation?
We then look at the ingrained behaviours associated with those feelings.
A chance to explore the messages people heard growing up that have reinforced their non-assertive behaviour.
"If you can't say anything nice, don't say anything at all."
We'll look at setting effective personal space boundaries.
Then we'll have a go at setting internal boundaries
This is where you find yourself discussing something with someone that actually you'd rather not be talking about.
Other Peoples Demands
Being able to set clear internal boundaries is particularly useful for people who have a hard time saying 'No'.
It's also very helpful for people who can't set priorities because of other people's demands.
It's not always necessary to be assertive in order to get your message across.
You'll learn how to raise or lower your status in different situations, in order to change the outcome.
A change of behaviour can be an easy, unassertive way of not getting involved in other people's agendas.
Language is one of the most powerful tools we have.
It can, however, convey overt or covert messages or even ones we didn't even intend.
We look here at the phrases, words, clichés and axioms people use to apologise, justify and defend themselves.
We then practise saying what you mean and getting to the point.
This powerful visual model explains assertive behaviour.
And the accommodating, unassertive behaviour that happens to people under stress.
The Art of Saying 'No
Using situations already identified we will look at some of your more difficult issues.
We'll play with your difficult people to see what new choices you could make to create different outcomes.
Assertiveness Skills Course
Book this course
Freephone: 0808 1234 909
The Assertiveness Course - Impact Factory team:
- James WatersJames specialises in Presentation Skills, Assertiveness, Personal Impact, Facilitation, Influencing and Negotiation among many courses he is involved in.
- Katherine GriceKatherine's skills and passions include Customer Service, Presentation Skills, Public Speaking, Personal Impact and Leadership
- Katie KensitKatie she is passionate about helping others find their spark and enthusiasm by building confidence and embracing individual positive strengths.
- Katy MillerKaty's fascination with the interplay between our external and internal lives has found expression through the Impact Factory's ethos and methods of working.
- Naina OliverNaina specialises in Communication and Media Skills, Assertiveness and Personal Impact courses, among others.
- Sabah HydariShe specialises in Interpersonal and Communication Skills and Emotional and Social Intelligence.
- Tina LambTina's life experiences have perfectly primed her to specialise in personal impact, assertiveness and networking.
Attend this Assertiveness Course risk-free
We are so confident in our trainers and the quality of our Assertiveness Course that we guarantee it will make an impact.
If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.
Training Course Accreditation
To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible,
all our Open Courses are evaluated and accredited.
This accredited course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.