London Calling! Immerse yourself in an intensive, challenging and rewarding learning experience. Change forever the way you communicate and present to make the impact that you want in business and in life.
Discover and create your personal communication and presentation techniques that work across cultures and countries with an individualised training method.
Reposition yourself as a master of the craft of presenting, pitching, storytelling and persuasion in business. We will help you become an engaging, definitive speaker playing a pivotal role in the success of your organisation.
Communicate with Impact Five-day Elite Course
Equip yourself with the awareness, tools, confidence and energy to create the impact you choose when you choose to create it. Reinforce your leadership, communication and relationship building skills and take huge career strides.
Presentation with Impact Five-day Elite Course
Stand up for Yourself - Increase your ability to handle others. Feel better about Saying No!
Being part of the assertiveness course was like a different world, one that I have since made sure I am actively living in. So thank you, I have recommended it to almost all friends and colleagues.
Farah Hasson - Policy Support Officer - Consumer Council for Water
It was a fantastic day and very useful. I have been busy putting my training into practice. In fact, a colleague commented that I was ‘very assertive (but in a good way)’ in a meeting with some senior managers last week!
Joanne Lewsley - Editor - Content Consultants
The course opened my eyes for a lot of new ideas. I am really excited about the impact these are already having on my life. I loved the format of it. Instead of a lecture, we got to play: enter different situations and try out various roles, attitudes and mental states in them. Speak of impact...
Radoslava Leseva - Software Developer - DiaDraw
If you have any doubts about the suitability of this CPD Accredited Assertiveness Course, for yourself or colleagues, please do not hesitate to call us.
We will put you in touch with one of our Lead Trainers, who will be happy to discuss which of our Courses would offer the most benefit.
Telephone: +44 (0)20 7226 1877
The original "too nice for your own good" assertiveness course.
The focus is on making choices and understanding that you have more choice than you think.
It's a practical course which will help you feel more confident in your ability to deal with pushy people and avoid those angry outbursts when you are pushed too far.
We look at how you can make easy changes in your behaviour so that you will no longer feel pressured into doing things you’d rather not do.
The idea is to feel better about "saying no" without having to change who you are.
We tailor all our courses to reflect the needs of the delegates.
We will include many of the exercises listed below and any additional material that the trainers feel is relevant.
We all have strong feelings when we have to do something we find particularly difficult.
For instance, what happens when you are in an uncomfortable or confrontational situation?
We will look at the ingrained behaviours associated with your feelings about conflict and difficult situations.
A chance to explore the messages you heard growing up that may have reinforced non-assertive behaviour.
"If you can't say anything nice, don't say anything at all."
We'll look at setting effective personal space boundaries.
Then we'll have a go at setting internal boundaries
This is where you'll find yourself discussing something with someone that you'd rather not talk about.
Being able to set clear internal boundaries is particularly useful for people who have a hard time saying no.
It's also very helpful for people who can't set priorities because of other people's demands.
It's not always necessary to be assertive in order to get your message across.
You'll learn how to raise or lower your status in different situations in order to change the outcome.
A change of behaviour can be an easy, unassertive way of not getting involved in other people's agendas.
Why are communication skills so important? Language is one of the most powerful tools we have.
It can convey overt or covert messages, including ones we didn't intend.
We look here at the phrases, words, clichés and axioms people use to apologise, justify and defend themselves.
We then practise saying what you mean and getting to the point.
This powerful visual model explains the behaviours that happen when people are under stress:
Under stress, we all narrow our focus to the first two and lose sight of the third.
Using situations already identified we will look at some of your more complex issues.
Using the difficult people you've identified, we'll see what choices you could make to create different outcomes.
Each person will identify:
We will give out two Impact Factory documents to support the course.
You'll get copies relevant handouts to remind you of the coursework.
Two weeks after the course one of your trainers will call to see how you are getting on.
You will have email and telephone access to both of your trainers.
You'll also have access to a course web page containing:
This Assertiveness Course is limited to eight participants
Open Courses take place at our London training rooms: Suite 121 Business Design Centre 52 Upper Street London N1 0QH
See how to find us for directions, hotels and public transport.
Time: 9.30am to 5.00pm
Standard Cost: £495.00 plus VAT
Book online or call +44 (0)20 7226 1877 or email firstname.lastname@example.org
If you want to book three or more people on to one course, please contact us on 020 7226 1877
Read our booking terms and conditions
To ensure that the courses you attend are of the highest quality, offering the best professional tuition possible, all our Open Courses are evaluated and accredited.
We are so confident in our trainers and the quality of our Assertiveness Course that we guarantee it will make an impact.
If you attend this training and believe you have not benefited, let us know and we can arrange a refund or a free placement on a more suitable course.
Terms and Conditions Apply