More Assertiveness - Oops, I said YES when I meant to say no

Prima Magazine: Read Jo Ellen Grzyb's article, Director at Impact Factory. You're happy to help out, but what happens when they overstep the mark? Here's how to say "no" - without causing offence, as featured in Prima Magazine.
To read the article, featuring tips and advice from one of our Founding Directors Jo Ellen Grzyb, read the article here.
Oops, I said YES when I meant to say no
Have you ever found yourself in one of the following situations and not sure how best to approach it?
Read the article in PRIMA Magazine - a popular woman's magazine.
Your friend says: Can I borrow your new black dress?
You don't want to lend it but don't want to seem mean either...Your relatives say: Could we pop over on Sunday? We won't stay long...
You love your family dearly - but love your personal space too...
Your friend says: Could you do my CV?
You hate to let her down, but are far too busy to take on secretarial duties...Your boss says: Could you take on this extra work?
With the workplace feeling horribly insecure, you want to show willing - but you're already working flat-out...A neighbour says: Can I leave my kids with you today?
She can't afford childcare, and you're starting to feel that you see more of her kids than your own...An old acquaintance says: Can we meet up?
You don't want to hurt her feelings. Nor do you want to waste an evening when you have nothing in common...
A friend or relative says: Could you lend me your man to build a flat-pack wardrobe?
Not only are you being put on the spot, you'll have a huffy hubby to deal with...When people ask for favours, they're often trying to get a paid-for service for free.


