Customer Service - Add URL Links Resource Directory . Communication skills training courses, presentation skills programmes, public speaking, leadership development and executive coaching.

Impact Factory runs tailored Customer Service programmes

We also run Open Customer Service Courses

and personalised One-to-One Executive Coaching

for anyone who is interested in Customer Service Issues

The following links are to Customer Service resource sites

Providing Excellent Customer Care
An exciting online resource providing excellent customer care for any business or individual who wants information about 'making the world welcome' in the run up to, and during the 2012 Olympics in London.

Drama Based Solutions - Roleplayers and Facilitators
Impact Factory have been a key provider of communication skills development in the corporate arena for 20 years. Drama Based Solutions (DBS) offers the best roleplayers and facilitators encompassing a world-beating 21st Century Learning and Development solution to your organisation.

e-Magazine for Customer Service Professionals
CSM is the web's leading community for customer service professionals - bringing you news, reviews, articles and resources our aim is help improve customer service worldwide!

Customer Services training courses from CoursesPlus+

Customer Service Training
Hamilton Mercer Training design and deliver bespoke customer service training programs to a variety of clients across all sectors.

Customer Service Coaching & Intuitive Consulting For CEOs
Karen.M.Good is a renowned customer service trainer with valuable experience in customer service coaching and intuitive consulting for top CEOs.

2012 London Olympics Links Resources delivering excellent customer care
Here are some useful links related to the 2012 London Olympics and of course delivering Excellent Customer Care.

URL.biz - Education and Training

Customer Service Skills Training and Development