  |
  |
 |
|
|
Body Language CourseOpen Body Language Skills Course(Click here for Tailored Interpersonal Skills Training)This one-day course is designed to give delegates a clear understanding of how body language works. The course does not ask you to add new body language to your current behaviour; rather it concentrates on how each individual can moderate the body language they already have. Body Language is run by Liz McKechnie and Anthony Etherton If you need to have more effective communications with a variety of different people, this is the course for you. Body Language Skills Open Course Objectives* To Unpick the Dynamics of Communicating Non Verbally* Explore the Power of the Listener * Define and develop each delegate's strengths * Understand how Body Language Works * Looking for 'Clues' in Other People's Non-Verbal Communication * Examine Individual Patterns of Behaviour * Look for Doable Changes for a Different Result * Look at a Range of Non Verbal Relationship Building Skills Body Language Skills Open Course ProgrammeIntroduction by Impact Factory on our style of workingDelegate Input We ask the delegates what their experiences are in relation to non verbal communication and what they would like from the day. Icebreaker: Body Parts.... A fun and lively look at look at what (literally) moves you and the impression it creates. Two Truths and a Lie A fun way for delegates to find out a little about each other whilst trying to read or control our body language signals. How do you do? A big handshake From the wet fish to the presidential we take a look at what our handshake says about us and get to try a few different versions. Do I know you? We take a look at how we operate in different circumstances. How do you want to be perceived? How do others perceive you? We will then take an in-depth look at what makes an impact and how people impact on one another. This will be followed by a breakdown of the components that go into making an impact, including all the elements that go into communication dynamics. It's just the way I walk... This exercise explores how the body language we exhibit can encourage people to unconsciously come to conclusions about us. What did people notice about someone's body language in their preparation? What story did the body language reveal? It is impossible not to make assumptions. However, it is often the case that, according to how someone looks or behaves, people make things up about them (assumptions) and then act as though they are true. This exercise will look at some of the assumptions people make and the reasons behind them. We will then have people work in pairs investigating the assumptions they have made about each other; how right or wrong they are. We look at ways to use assumptions to open a conversation, find common ground and clear up misunderstandings. We will also hear from delegates about situations they may have where they used their assumptions successfully, and those where their assumptions got in the way of being effective. Body Language: I'm saying nothing…are you listening? People are continually giving others 'clues' as to what might be going on for them. Non-verbal communication is very powerful and is often overlooked when people communicate with others. In this section we will start with a very simple exercise to look at the impact changes in body language can have on a straightforward, one-to-one conversation. This will also be the beginning of delegates looking at not only how to pick up signals, but also how to use body language deliberately to achieve a specific effect. This will lay the foundation for work later in the day that explores the subtler messages that everyone gives off and how to recognise them. The eyes have it We take an in depth look at what our eyes say about us. Why is eye contact so powerful? When is it appropriate and for how long? What happens when we break eye contact? How do our eyes reflect and reveal our thoughts? First Impressions: Walk the walk and talk the talk Participants will get a chance to demonstrate a variety of physical 'first impressions', first to see how easy it can be to change an 'impression' but also to see that even if they start off on the wrong foot, there are things they can do to recover. We look at how what we do physically can have a voice of its own and give away what we are really feeling and thinking. Feedback from the group Is what you're giving what we're getting? Sledgehammers and walnuts Our status can fluctuate according to our circumstances and who we are dealing with. We know that what we feel like can affect what we do physically. Sometimes it works in reverse and what we do physically can affect the way we feel. What does it look like when we feel less confident? What does it look like when we feel on top of our game? We introduce the idea of the body language volume knob and how we can turn up and turn down some of our physical signals to create a different effect. This can also make a difference to the way we feel in a given situation. This can help with Choosing the impact you make Feeling and behaving with more awareness Dealing with different levels in the business (externally as well as internally) Not being manipulated Setting clear boundaries Delivering tough messages while maintaining positive relationships The kind of status we are looking at here is what we call 'situational status' rather than hierarchical. We know that everyone changes their body language, and behaviour depending upon the situations they are in. We demonstrate how to deliberately raise and lower your status in order to change the impact you create and how to use status to avoid being manipulated. This can affect the outcome of conversations, meetings and negotiations, whether as one-to-one or as part of a group. Trust me...I'm a politician Having looked at situational status and how it is possible to change behaviour to create a powerful presence, we will now explore the whole area of credibility: what is needed to create a climate of trust and motivation. What does trustworthiness look like? Trust is an essential ingredient in someone's ability to get things done. How do you gain trust to influence people? This exercise demonstrates in an impactful way what creates trust and what can undermine credibility in an instant. Handball A look at personal patterns and the default position individuals take within a team when given a task to complete. What signs are you giving off? Hey, you, get off of my cloud... First we will look at 'external' or personal space boundaries. Second, we will look at quite a crucial aspect of boundaries and body language: 'internal' boundaries. In other words looking at the signals (often quite subtle) that people give off when an unspoken internal boundary has been crossed. Delegates will all have an opportunity to practise recognising these signals and using their presence to deal with them effectively. You say potato - I say tomato How useful is mirroring in non verbal communication? Everyone responds to the world differently. Not only does everyone see it differently, they think their attitude is the right one, and can't understand why someone does something in a different way to them - it can feel completely alien and confusing. The real skill is in being able to see how someone else is handling a situation and deal with it from that place. This means not only noticing how the non-verbal signals they are transmitting but also the way they dress, their chosen environment etc. Taking the time to see a situation from someone else's view gives us a great deal of information that we can use to influence them effectively and is much quicker than trying to convince the other person that you're right and they are wrong. We look at how delegates can subtly reflect or complement other people's body language in order to create empathy and become more effective communicators. Lemon tart or syrup sponge? Here we look at how it is possible to alter the impact you have in a meeting situation to help create the effect you want to deliver your message effectively. We look at the body language that goes on around the table. How can you use eye contact, gesture, geography, and props to change the dynamic. Difficult people, difficult messages... Here we have a chance to look at the difficult people and situations individual delegates have to deal with. We use tools from the day to help manage the scenarios. Wrap up Discussion about what each delegate will take from the Body Language Open Course and how to move forward in use of non verbal communication. Handouts All delegates will receive an Impact Factory Web card which will give them access to all areas of our website, including a client' only section. We have an extensive library of useful documents and hints and tips. Document: Personal Impact Body Language Course
Back to open courses
|
|
If you want to know more about a course or its suitability for you or a colleague call us on 020 7226 1877. You may well be able to speak directly to one of our trainers. If not, one of them will call you within 24 hours. Courses take place at our training suites: Suite 121, Business Design Centre, 52 Upper Street, London N1 0QH. See how to find us for directions, hotels and public transport. (If you want to book 3 or more people on to one course, please contact us on 020 7226 1877.)
This One Day Open Body Language Skills Course is limited to eight participants
|
|
|
|
||||