Assertiveness Skills - Assertiveness Training

Tailored and In-House Assertiveness Training

Or rather as we like to think of it 'The Art of Saying No'

Our Assertiveness work can be tailored as an in-house programme to address specific Assertiveness issues within your company.

(Click here to send individuals on our Open Assertiveness Skills Course)

Assertiveness Skills Training Objectives

* Ensure Small Problems don't become Big Ones
* Offers lots of ways of Being Direct
* Helps people to Close Deals
* Makes it easier to Get Tough when you need to
* Stop Bullying
* Manage Difficult Staff
* Get out of Difficult Situations
* Change the way you are Treated
* Deal with Difficult Feelings

Assertiveness Skills - The Art of Saying No

There you go, you've just said yes to something you know you should have said no to.

How did it happen this time?

How did they get that one past you again? It could be that your company have a culture where being 'nice' is applauded and encouraged but gets people into difficulties when they need to be a bit tougher or more assertive with clients or customers.

It could be that if you have a call centre you might need your staff to be clearer and more assertive with your customers without alienating them and giving them a hard time.

It may even be that there are pockets of bullying or what appears to be bullying and you need some of your people to be able to deal with them more effectively.

In a healthy professional workplace we have to be able to set clear boundaries around work demands and pressures.

A Tailored Assertiveness Programme can help delegates discover what works for them, without resorting to difficult behaviour themselves.

Working in small groups, two experienced facilitators use game-play, role-play and other experiential processes to get each individual to see exactly what is possible for them in order to feel better about themselves and their situation.

Whatever the assertiveness issue or issues, we can create a tailored assertiveness training programme for your company designed to help delegates appropriately manage workload, time pressure and people pressure

Tailored specifically to each group "The Art of Saying No" is Assertiveness Skills Training designed to reach the issues ordinary assertiveness training can't touch.