Body Language - Cluster of Behaviours
Impact Factory's Words of Wisdom
Sara Jordan Communication Skills and Business Networking
Sara has recently become an Impact Factory Training Consultant. Although involved in the full range of Impact Factory courses, the programmes for which she has a natural flair are business networking, creativity and innovation, body language and presentation skills.
Body Language - Cluster of Behaviours
by Sara JordanWords only make up a small amount of the meaning of your message; non-verbal communication plays a huge role in our reading of what you are saying.
How often have you said to someone 'how are you' to be met with "I'm fine" when everything about their body language and voice tells you that they are far from fine. On occasions like this, where what someone is saying doesn't match how they are saying it, our brains will believe the non verbal signals rather than the words, after all we were reading these long before we started using language when we were running around chasing sabre tooth tigers.
When trying to read peoples body language it's important not to get hooked up on one thing, like if someone has their arms crossed then they are being defensive, they may be cold, comfortable like that, hiding a stain on their shirt, whatever!
What you need to be aware of is a cluster of behaviours, which can help you, read a situation.
How do I do that? Come on a Communication Skills Course and find out how!
Read more about Sara Jordan
- Impact Factory runs tailored
Communication Skills Programmes
and Body Language Skills Courses
for anyone who wants to improve the way their body language
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