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Advanced Presentation Skills Course
This one day Advanced Presentation Skills Course provides a practical opportunity to enhance current presentation skills and add finesse to the delivery of presentations. It looks at how to make a presentation persuasive, even for audiences where there are different levels of communication and understanding. Advanced Presentation Course
Appraisal Training and Performance Management Course
This one day Public Appraisal Training and Performance Management Training Course looks at the people side of performance management and appraisals. It addresses the difficult, more confrontational issues that are bound to arise if the process is anything more than a 'tick the box' exercise. Performance Management and Appraisal Course
Assertiveness Training Course
This One Day Public Assertiveness Skills Course is designed to help people feel better about who they are and to recognise the store of resources they already have at their disposal. Assertiveness Training is not about teaching the 'right' way to behave, more about opening up increased communication choices and possibilities. Assertiveness Training Course
Brainstorming Course
This one day Public Brainstorming Course is an exploration of a wide variety of specialised techniques and is ideal for anyone looking to expand their problem solving skills and their creativity. If you want to become more productive with your ideas or simply add to your existing ideas-generating tool box this course is for you. Brainstorming Course
Building Business Relationships Course
Gaining clients' confidence and trust in you, your company or your project is key to developing good business relationships. Too often, consultants, sales people or other company representatives go into meetings in one way communication mode, deluging clients (or potential clients) with too much information and barely drawing breath. Building Business Relationships Course
Business Networking Course
Impact Factory doesn't profess to have a right way or a wrong way to network. In this Public Business Networking Course we aim to find what will work best for you in any given situation. Individuals will be encouraged to discuss, interact, role play, practise communication and challenge themselves − it's meant to be fun! Business Networking Course
Change Management Course
This one-day Public Change Management course will explore the impact of change on individuals and teams, helping people to become more aware of how to approach uncertainty in their work environments. We feel it is important to acknowledge the difficulties that arise before being able to create a shift in attitude and get the buy in needed, to make periods of change an opportunity for growth. Change Management Course
Coaching and Mentoring Course
This one-day Public Coaching and Mentoring Skills Course will explore and define the role of the coach/mentor. Tools and techniques will be provided to create best practice for effective mentoring relationships. Participants will be assisted in defining a coaching/mentoring template and action plan they can immediately employ in the workplace. Coaching and Mentoring Course
Communicate With Impact
A five-day Professional Personal Development workshop to raise delegates' personal awareness of the impact they make on others both internally and externally when client facing. Communicate with Impact
Communication Skills Course
This one-day Public Communication Skills Course provides participants with the skills, tools and insight to make a substantial difference to the way communication happens around them, and to improve communication within their work environment. Communication Skills Course
Communication Skills Two Day Course
This two-day Public Communication Skills course is on offer to those that want to look at communication in depth. It covers material from the one day course plus a great deal more time to practise individual scenarios. You will work on developing your existing communication skills in order to handle a variety of potentially difficult situations.Communication Skills Two Day Course
Conflict Management Course
This Public Conflict Management Course is for individuals who want to deal more effectively with difficult situations and people. Following the course Conflict should become something to choose rather than avoid. Conflict Management Course
Creative Business Writing Course
This one day Creative Business Writing Course will be geared to whatever your personal writing pitfalls are - and we all have them! We'll share all we know about ways to unblock and unleash your writing potential. There'll be armfuls of practical writing tips and techniques on offer for you to translate your communication strengths into fluent and readable writing that makes an impact. Creative Business Writing Course
Creativity and Innovation Coaching Two Day Course
This two day Public Creativity and Innovation Coaching Two Day Course is specifically designed for those charged with inspiring creativity, innovation and new thinking within their organisation. Does your team or organisation suffer from being 'too smart too soon?' This two day programme is designed to give you and your people the courage and confidence to go the extra creative mile that will lead to the imaginative solutions your company is looking for.
Creativity and Innovation Course
A day-long Public Creativity and Innovation Course is a journey into not whether you're creative, but how you're creative.
Based on our 'Five Windows' model you'll will be encouraged to abandon your 'Doing it right' head and replace it with a head that enjoys the journey without concern for a destination. Unleashing your creativity without a safety net is sometimes an unsettling process. However, this structured creativity and innovation workshop will guarantee a challenging day, by the end of which you will have discovered just how creative you can be. Since creativity by its very nature can be messy, the final part of the day looks at how we channel that creativity into practical innovation. Oh! And by the way ...it's a lot of fun! Creativity and Innovation Course
Customer Service Course
This Public Customer Service Training Course is centred on what you might call 'the human moment' - when businesses actually have personal interaction with their customers rather than communicating via technology to get their message across.
This one day open customer care course provides participants with the capacity to deliver good customer care even in the most difficult circumstances. It will also enable them to deal with potentially difficult customers. Customer Service Course
Effective Report Writing
This one day Public Report Writing Course is designed to help people feel able to tackle their next professional report with confidence and professionalism. If formal report writing is something you feel is outside your current writing comfort zone, for whatever reason, then we will share with you a variety of ways to make the whole experience far more straightforward and less stressful.
Facilitation and Better Meetings Course
This one-day Public Facilitation and Better Meetings Course will transform the way that managing meetings is viewed, prepared for, attended, participated in and most importantly, how long they take. Effective facilitation techniques including; communication skills, listening skills, rapport building, assertiveness, team building and an enhanced understanding of group dynamics which will provide you with a tool-kit to tackle any meeting scenario. Facilitation and Better Meetings Course
Influencing and Negotiating Skills Course
This one-day Public Influencing and Negotiating Skills Course looks at Influencing and Negotiation as skills that work differently for each individual. Participants get the opportunity to practise a variety of Influencing and Negotiating tools and techniques to see what works for them and what best suits their personal style. Altogether an injection of energy, understanding and communication skills that will help you become an excellent influencer and negotiator. Influencing and Negotiating Skills Course
Leadership Development Course
Think of a Leader you admire? What constitutes a good leader?
Over a two-day Public Leadership Development Course we explore ways to Inspire and Motivate your team, department, company, club or even your family. The essence of good leadership is a leader with good communication skills, excellent team building capacity and the ability to bring the best out of everybody. Our approach is both challenging and insightful and our aim is to develop each individual's leadership style. Leadership Skills Training Course
Line Management Course
This Two Day Public Line Management Course is designed for people who are getting to grips with managing people for the first time. It will quickly help marshal each individual's present communication resources and give them a development plan to go forward with. Line Management Course
Media Skills Training Course
Dealing with the media offers fantastic opportunities for raising and managing your company's profile with a wide audience. This one day Public Media Skills Training Course will help you prepare and deliver your communication so that the message that gets through is the one you want to put across. Media Skills Training Course
Negotiation Skills Course
Negotiation is an everyday part of life - we're always negotiating, with varying degrees of success. This one day Public Negotiation Skills Course highlights the skills and qualities we already use, introduces some new ones and hones them all for more effective use in lots of different negotiation scenarios. Negotiation Skills Course
Personal Impact Course
This Public one-day Personal Impact Course is a day devoted to understanding how all of us impact on others. Starting generally on how 'making an impact' works, we then take a detailed look at how you can improve your ability to influence others. First we examine the whole area of verbal and non-verbal communication and get an appreciation of the conventions and boundaries unconsciously observed by everyone. Then we move into an exploration of each person's ability to 'work' their environment. Personal Impact Course
PowerPoint Presentation Training Course
This two day course looks at Building Compelling Presentations - aimed at helping those who already work with PowerPoint to finesse their next presentations. Drawing from film and story structures we explore how to create impactful Presentations. In two practical and intensive days we will cover everything you need to make a dynamic impact. Building Compelling PowerPoint Presentation Training Course
Presentation Skills Course
This one day Public Effective Presentation Skills Course is open to anyone who has decided they really want to Develop as a Presenter. It doesn't so much deal with the "right way" to present, rather it looks at understanding how the environment in which we have to present works, and how individual presenters can "Work That Environment" in a way which best suits their presentation style. One Day Presentation Course
Presentation Skills Training Course - Two Day Intermediate
This two day Public Intermediate Presentation Training Course is open to anyone who wants to do some in depth work on their ability as a Presenter. It covers all the material from the one day course with a good deal more time devoted to practice. You will work on perfecting your presentation style and preparing for all presentation eventualities. Two day Presentation Skills Training Course
Project Management Course
This Public Project Management Training Course is an opportunity for individuals to look at the way they handle and manage their projects. A practical look at creating productive teams, communication skills, diffusing conflict, getting quick buy-in, team building and effective delegation to move projects forward. A fun way to approach an often dull process. Project Management Course
Public Speaking Course
Public Speaking Course - Conquering the Fear. Did you know that public speaking tops the list of phobias for most people? Not spiders or heights - public speaking - speech in public! In fact research has revealed that in general people fear speaking in public more than death itself. Public Speaking Course
Sales Presentation Course
The Sales Presentation Course is aimed at those that meet in one to one, small or larger meeting situations or even pitches - formal or informal. Unlike most sales courses will be using film. Working with a scenario from your personal experience, you will receive feedback and direction for new ideas as well as fresh tools and techniques.
Sales Training Course: Boosting Sales and Closing the Deal
Plenty of practice and an opportunity to delve into our sales negotiation toolkit. In two days, we explore everything you need to know to close the deal and meet those sales targets. As well as looking at your unique selling points, we look at how to recover from those times when things seem to be going pear-shaped. Our aim to boost your sales confidence and your figures. Sales Training Course
Senior Management Course
Senior Management is a step up from managing people. You now manage people who manage people. We are now talking Leadership, Strategy, Motivation, Vision, Inspiration. This programme is designed to help you meet that challenge. Senior Management Course
Strategic Thinking Course
The words vision, strategy, mission and values are words bandied around a lot in the corporate world. But what do they actually mean and how can you make them more than just words? This One Day Programme gives an introduction to the idea of strategic thinking and more importantly provides some practical tools and techniques for turning strategy into reality. Strategic Thinking Course
Stress Management Course
We know that it can be difficult for an individual or a company to acknowledge just how stressful things can get. People want to be seen to be able to cope even in the most demanding times. Our aim is to identify, support and equip you and/or your organisation to deal with pressure before it reaches a critical point and becomes stress.
This one day Stress Management Courses looks at the causes, indicators, symptoms and impact of pressure and stress for you and those around you. The course will also give you techniques to manage stress and pressure in yourself and in others. Stress Management Course
Time Management Course
How do I manage my time in today's fast paced world? This course will offer up a range of tools and techniques to make managing your time simple and straightforward. It will explore why time management issues arise, and look at areas such as prioritising, planning workloads and techniques for effective delegation. Time Management Course
Train The Trainer Course
Train The Trainer Course - This is our flagship Two Day Public Train The Trainer programme for anyone who has to train others in any capacity. Train The Trainer Course
Writing Winning Tenders and Proposals Course
Writing Winning Tenders and Proposals Course - Getting inside the customer's head is a great place to start. If you understand how they see the world and why they are tendering this can help to shape the way you communicate the proposal. But then you need to write a proposal that will really knock their socks off; you need to write to win. Writing Winning Tenders and Proposals Course
Writing for the Web and Other Media
Writing for the Web - Copywriting in the Digital Age requires new writing skills and an understanding of how to build effective relationships with your unseen audience. This workshop will polish your writing skills and understanding of how to get the most out of electronic media. Writing for the Web Course
