Line Management Course - Two Day

Our popular line management course is suitable for newly appointed line managers, and those with experience who want to improve their effectiveness.

  • Maximum 8 Delegates
  • Two Trainers per Course
  • Money Back Guarantee
A fresh perspective on training that is engaging and interactive. This training was presented in a truly unique way. It was both interactive and engaging. I would highly recommend this course if you are leading a team and would like to learn how to deal with the various personalities you may come across.
Nicola Financial Controller - Carter Backer Winter LLP

One-to-One Skills Training

If you would prefer One-to-One Line Management Training, we offer a 2-hour online Zoom call format for yourself or your colleagues. Please contact us to discuss your requirements.

This course helps you with

  • The Line Management Role

  • From Managed to Managing

  • Managing Remotely

  • Unspoken Responsibilities

  • Motivating and Inspiring Others

  • Giving Essential Feedback

  • Practicing Effective Delegation

  • Managing Upwards

  • Establishing Clear Boundaries

  • Setting and Achieving Goals

Talk To Us About This Course

Call us
+44 (0)20 7226 1877
Accredited CPD Course
If you have any questions about this CPD Accredited Course, you can talk with one of our lead trainers, who will be happy to discuss what training will offer you the most benefit.

Book this Line Management Course

This course is only available as one-to-one skills training.

Please contact us to discuss further options.

If you want to book 4 or more people on to a single course, please contact us:

Location

London Training Rooms,
Suite 121
Business Design Centre,
52 Upper Street,
London, N1 0QH

How to find us

Running time

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Format

This course is available in Face-to-Face, Hybrid and Remote formats unless otherwise stated.

This course is available in Hybrid format only.

This course is available in Face-to-Face format only.

This is a Hybrid Course

All of our Hybrid courses can be attended either in-person or remotely. Your choice!

This stunning new ‘Hybrid’ technology makes Remote Learning feel like being there with everyone else in a supportive community!

Ideal for International Customers

Our Hybrid courses are the ideal choice for international customers who would like the quality of an intimate meeting and the convenience of remote learning.

Feel more confident in your ability to manage, encourage and inspire others both in-person and remotely!

Our popular two day line management course is suitable for newly appointed line managers, and those with experience who want to improve their effectiveness.

We give particular focus to those who have to manage remote or hybrid teams.

Our line management courses are designed to help you understand and engage with what a line manager is supposed to do.

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Line Management Course

If you are looking for In-House Line Management Training for a group or teams, please see our


Course Benefits

This Line Management Course is limited to 8 delegates ensuring personal attention to everyone on the course.

2 quality trainers per group means a total focus on you.

2 Trainers
per
8 Delegates
Management Training Courses - Line Manager Courses

Line Management Course

DAY ONE:

The Line Management Journey

  • The Challenge of Line Management
  • From Managed to Manager
  • Stepping Up
  • Things They Don’t Tell You
  • Hands-On vs Hands Off
  • Response Styles
  • Wheel of Empathy
  • Motivation

DAY TWO:

Being an Outstanding Line Manager

  • Delegation
  • Asking Questions
  • Feedback Finesse
  • I Noticed That…
  • Blame vs Effect of Behaviour
  • Deliberate Misunderstanding
  • Pushback
  • Personal Style

Podcast

Listen to Impact Factory Director Jo Ellen Grzyb and Senior Training Consultant Sarah Dawrant talking about How to Excel as a New Line Manager


The Line Management Journey

When you were managed well

Being poorly managed

When you managed successfully

Skills and resources you used

From Managed to Managing

Differences between being managed and managing

Key Line Management Skills

Stepping Up

Acknowledging key skills and qualities you already have

Identifying a key management quality to develop

Things They Don't Tell You

What line managers are responsible for, including those that aren’t necessarily in the job description!

Those little ‘extras’ that can seem daunting

Hands-On vs Hands-Off

Managing face-to-face vs remote

Identifying how your team members prefer to be managed

Response Styles

Introduction to coaching styles

Best ways to communicate with each team member

What gets in the way?

Wheel of Empathy

The verbal and non-verbal clues that help you to read others

Motivation

Look at your motivators and what motivates other people

Delegation

Holding on to familiar work

The challenge of delegating

Understanding the difference between doing it yourself, telling or coaching

Asking Questions

Practise a range of questioning techniques

Feedback Finesse

What is feedback for?

Prepare and practise feedback conversations

 

I Noticed That...

Pre-empt difficulties and patterns of behaviour

Blame vs Effect of Behaviour

How to avoid finger-pointing and blame

Deliberate Misunderstanding

Dealing with obtuse or difficult people

Pushback

Push back when there’s pressure from above and pressure from the team

Personal Style

What makes you a great Line Manager?

CPD Accredited Course

All our Line Management Courses are evaluated and accredited to ensure they are the highest quality, offering the best professional tuition possible.

This course is suitable for corporate and public sector Continuing Professional Development Plans and Portfolios.

You will receive a Certificate of Completion at the end of the programme.

A total of 6 (SIX) hours CPD study will be completed for this course.

Ongoing Support Service

  • Email and telephone access to both of your trainers.
  • You will also have access to the Line Management post-course web page, giving access to the extensive material and imagery including:
    • Handouts used during the course
    • New supportive material
    • Impact Factory PDF documents
    • Recommended reading and links to our favourite videos

Why Choose Impact Factory?

We provide a learning platform that is tailored to your professional growth, no matter your level of experience. Your training course will cover the topics in a fun and engaging way, delivering high-level concepts in a fresh, engaging way that is accessible to everyone.

Some of the reasons we believe in our ability to deliver you success:

  • 5 Star rating on Google, from professionals just like you.
  • 4.8/5 For Customer Experience and 4.9/5 For Our Product On Feefo, from verified individuals.
  • A diverse delivery team, each bringing a unique delivery method.
  • Frequently sold-out workshop sessions.
  • A wealth of case studies.
  • CPD Accredited Course
  • A track record of delivering value for organisations through the empowerment of their people.
Discuss your requirements