Assertiveness Course

Assertiveness Courses

Assertiveness Course

This course addresses people's concerns of not being liked and offending others; with setting effective boundaries and behaving appropriately when pressed by other people; and with being able to say no when they need to. It can also look at managing conflict and achieving a better balance between work life and home life.

It's designed to help people feel better about who they are and to recognise the store of resources they already have at their disposal. It's not a course about teaching the 'right' way to behave, more about opening up increased choices and possibilities.

Assertiveness Skills Course Programme

The assertiveness course may include many of the exercises listed below, and any additional material that the trainers feel is relevant to the delegates on the day.

Your Feelings Assertiveness

The first piece of assertiveness work deliberately recreates the feelings people are paralysed by when they have to do something they find difficult or confronting. Then we look at the individual behaviours triggered by those feelings.

Assumptions and Assertiveness

By identifying the assumptions individuals make about others we can begin to look at how that affects the way they then communicate with them.

Assertive Boundaries

Personal space boundaries and internal issues people are reluctant to talk about make us easy targets to be taken advantage of. Learning how to set effective boundaries is particularly useful for people who have a hard time setting priorities because of other people's demands.

Maintaining an Assertive Status

It isn't always necessary to be assertive in order to get your message across. If you learn to lower and raise your status depending upon the situation you are in, you can easily change the outcome of that situation. Changing your behaviour can be an easy, unassertive way of not getting involved in other people's agendas.

Conflict and Assertiveness

These two assertiveness exercises deal with defusing potential arguments and conflict resolution. They look at the reasons for conflict and bridge building as a way of bringing two parties together.

Assertiveness and Language

Language is a powerful tool for conveying covert or overt messages. These may often be messages we didn't intend. We unpick the words, phrases, axioms and clichs that accommodating people use when apologising, justifying and defending themselves.

Patterns and Assertiveness

Here we are looking to demonstrate to delegates that even when they are offered new and more effective behaviour choices, they are still likely to revert to type and do their old behaviour when put under pressure.

Assertiveness Model of Behaviour

This visual model explains non-assertive behaviour, the sort of behaviour that is too accommodating and is likely to appear when people are under stress.

Useful Assertiveness Tools

This is a large part of the day where we work with specific situations already identified by the participants. We will recreate the circumstances of their more difficult assertiveness situations to see what other choices they could make to create a different outcome.

Assertiveness Support

In this last exercise of the Assertiveness Course, each delegate devises a personal Plan of Action, identifying their personal take-out of the course, where they know they will practise and areas for development.

Finally we have people identify what will stop them putting this into practise and what support they need to help themselves put the Assertiveness Course work into practise.

Assertiveness Course. Communication skills training courses, presentation skills programmes, public speaking, leadership development and executive coaching.