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A Creative Leadership - the leading edge
As a leader, how can I encourage networks of conversations within my organisation that go from top to bottom and back up again in a continuous feedback loop?
An Insight into Public Speaking - David Cameron's Keynote Speech Conservative Party
The Times: Read Katherine Grice's article, Senior Training Consultant at Impact Factory. What is the voice expert's opinion on David Cameron's Keynote speech to the Conservative party 2009?
Assertiveness - Are you a Praise Junkie?
News of the World, Fabulous Magazine: Read Jo Ellen Grzyb's article, Director at Impact Factory. Read more about the Praise Junkie Assertiveness article and quiz. Are you addicted to praise?
Customer Focus - How are Customer Service Skills defined in your Organisation?
Cooler Innovation Magazine: Read Jo Ellen Grzyb's article, Director at Impact Factory. How is Customer Service defined in your organisation?
Family Feuds - Assertiveness & Stress Management Skills Training Development
Women's Health Magazine: Read Jo Ellen Grzyb's article, Director at Impact Factory. Looking forward to the dentist more than the family reunion? Here is how to survive those clan clashes...
More Assertiveness - Oops, I said YES when I meant to say no
Prima Magazine: Read Jo Ellen Grzyb's article, Director at Impact Factory. You're happy to help out, but what happens when they overstep the mark? Here's how to say "no" - without causing offence, as featured in Prima Magazine.
Presentation Perfect - Sharpen up your presentation skills
British Airways Business Life Magazine: Read Anthony Etherton's article, "How do I sharpen up my presentation skills and win that pitch?" Have a read of this article on Presentation Perfect, as featured in British Airways in-flight magazine Business Life.
