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Your Customer Service Stories

The Good, The Bad & The Ugly

This is the place to read about and share your Customer Service Experiences - the Good, the Bad and the Ugly.

We would love to hear your Customer Service Experience stories, the good, the bad and the ugly. Have a read of our Customer Service Experience stories below and see how yours compare! Email your Customer Service Experience Stories    

Customer Service Experience - Computer Says No!

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Have you got an outstanding customer service story? Or, a good, bad and an ugly story? Email us and we may publish it!

 

Your Customer Service Stories – Jo Ellen Grzyb
I bet there isn’t a single person reading this who hasn’t had the good, the bad and the downright ugly in terms of Customer Care.

Your Customer Service Stories - Julie Wales
Amazing, isn't it? The fact is that most of us aren't perfect. And depending on the circumstances, most of us can be sympathetic to less than perfect - if we're handled well. Sometimes even the downright shoddy is forgiven.

Your Customer Service Stories - Graham Bennett
They acknowledged immediately that I had been forgotten, and in good humour explained why it might have happened... I felt good, cared for, my inconvenience understood and I will go back there again.

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