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"You are officially my favourite training partners, I believe that was the most interactive session I've had.."
"The cornerstone of all business is good communication."
Impact Factory - Senior Consultant
For an interesting read about Communication try
Communication Skills Training - Effective Communication
Look here for some personal insight into Communication Skills
See what it takes to become the Impact Factory Training Consultant running this training programme
At Impact Factory we help people become more effective, more confident and more dynamic communicators. Effective communication makes for effective business.
Our Communication Skills Training (Basic and Advanced) can be tailored as an in-house management programme to address specific issues within your company, or you can attend one of our Communication Skills Open Courses.
Have a look at our Flagship Five Day Communicate With Impact Course
Send individuals on our One Day Open Communication Skills Course
See here for our Tailored Communication Skills Training
If your business has groups of people who simply have to communicate more effectively, then giving them communication training may be just what you need.
You might have pockets of 'them and us': marketing vs finance, IT vs admin, HR vs operations, consultantsvs full time staff. You might have cross-functional or virtual teams whose ability to communicate efficiently is vital.
Chris has played a major part in developing our five day ‘Communicate with Impact’ programmes which have been widely acclaimed by major blue chips, retailers, banks and public companies from all over the world. Other work includes designing an internal branding programme for Bayer Schering Pharma in Berlin, and an internal communications strategy for Royal Mail in London.
A Senior Consultant at Impact Factory, Katherine has been instrumental in delivering communication and presentation programmes to clients such as Microsoft, Nike, Puma, Fitch, Southeastern Trains and the London Boroughs of Westminster and Tower Hamlets.
Kate is passionate about good Customer Service and her many Service frontline – from direct sales to restaurant manager – make her well placed to understand the many challenges faced and rewards offered in this area. Her clients include Royal Bank of Scotland, Viadeo and T Mobile.
Described by a delegate at a recent Communicate with Impact programme as "giving a masterclass on masterclasses" Tina is the supreme communicator. Her range of clients is impressive as well: ING, the Ministry of Defence, Liberty, Inmarsat, EPSRC, Westminster City Council, among many others.
and in our experience that's generally true. However, good communication skills have to be developed, honed and added to on an on-going basis. They are at the heart of interpersonal skills and the greater people’s awareness of how it all works, the more effective their communication will be.
Here’s where people’s communication skills can go awry: when they have to deliver a difficult message, handle conflict, give ‘bad news’; when they get wrong-footed, face potential humiliation, feel misunderstood or get really surprised by someone else's behaviour.
That’s the point where Impact Factory can make a real difference in the way people develop their communication skills.
We deal with communication skills training by unpicking what happens - if you know how the dynamics work, you can be in charge of them.
Then you can choose from a whole range of tools and techniques that fit your personal style. We're big on personal style because when it comes to communicating under pressure you can't be anyone other than yourself.
Therefore, we like to develop the communication skills people already have and the things they already do well, rather than focusing on what's wrong or what needs to be fixed.
Our Tailored Communication Skills Training comes in many formats from one-to-one through to fully tailored company wide programmes.
We can run communication skills training at your premises, any third party venue or at our own London Training Suite at the Business Design Centre in London.
To find out more call us on +44 (0)20 7226 1877